brian was a calm quite type of person he listens and quickly fixed the problem with the lock on our sliding door,he also let us know he was on the way to us well done
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Lees wat reviewers zeggen
Feeling incredibly stressed when all my keys were stolen out of my car, I needed a number of locks opened, changed or replaced. After a disastrous locksmith visit with my lockable cupboard left in pie... Toon meer
KGB were fantastic, prompt, friendly, efficient, and punctual. Great thoughtful work by the locksmith ( sorry did not get his name) who came and replaced our front door lock at Indooroopilly yesterda... Toon meer
Hi KGB! An awesome experience! Alison arranged everything so efficiently and the safes were out to us within a week. James and Liam installed our safes and did a fantastic job of going to extra mile t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over KGB Security
Informatie afkomstig van verschillende externe bronnen
KGB Brisbane Locksmith and Safes has been in business for 37 years and are hands on. A fleet of 9 fully equipped service vans work 24 hours 1300 542 732
Contactgegevens
16 Delph St, 4106, Brisbane, Australië
- 1300 556 500
- clerk@kgbsecurity.com.au
- kgbsecurity.com.au
4,9
Uitstekend
210 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely team of people who've helped out…
Lovely team of people who've helped out with some locksmith tasks on a house. Three visits over a period of time for garage door, security door, internal door privacy sets. Typically very responsive to emails. Punctual and friendly. Some very friendly staff who I'd welcome back any time.
13 november 2019
Review zonder uitnodiging
Antwoord van KGB Security
Our team really love their job so thank you for your feedback, they do read our reviews on the website.
Antwoord van KGB Security
Thanks Cassandra, you're awesome.
KGB was prompt
KGB was prompt, courteous, and fair. They did an excellent job and were very helpful.
12 november 2019
Review zonder uitnodiging
Antwoord van KGB Security
Thank you for choosing us, it made our day.
Great service and arrived even earlier…
Great service and arrived even earlier than the booked time, which was fantastic!
11 november 2019
Review zonder uitnodiging
Antwoord van KGB Security
You're welcome Juliette, we like to over deliver. :)
Fast great service
11 november 2019
Review zonder uitnodiging
Antwoord van KGB Security
That's how we roll ZZ4 happy to help you out.
i Couldn’t ask for a better job
Gabriel came bang on time and did just what I wanted. He was very professional and speedy in completing the job. I couldn’t ask for a better experience.
23 oktober 2019
Review zonder uitnodiging
Antwoord van KGB Security
Thanks for letting us know Jennifer, Gabrielle is exceptional at his job, we will pass on your feedback.
helpful
helpful, easy to talk to, made relocating so much easier, Thanks
9 oktober 2019
Review zonder uitnodiging
Antwoord van KGB Security
Thanks Dorelle, happy to help you out.
Kal and the team were fantastic
Kal and the team were fantastic. I bought a large safe and asked for it to be delivered, unfortunately they were very busy and couldn't book it in so I ended up getting a trailer and moving it myself. They bent over backwards to help load and secure it to the trailer and Kal gave me some lifting straps to make it easier to move as well as some small pallets to pack into the trailer. Customer service was great and they're a classy business. Thanks also to Alex who was a big help with advice and helping me with information about the appropriate safe. Thanks again, will definitely have KGB at the top of the list when purchasing security products.
30 september 2019
Review zonder uitnodiging
Antwoord van KGB Security
Thank you for understanding, even when we are snowed we still like to be able to give you everything we have to make your life easier. Enjoy your safe.
Taringa Shop & Paul Thwaite
I called at Taringa shop at 9am to organise replacement of door locks on a property I had just purchased, my contact details were provided and within 15 minutes Paul Thwaite phoned to arrange a mutually convenient time, by 10.30am the locks were replaced.
Paul provided excellent advice and service, I highly recommend Paul and the Receptionist at the Taringa shop.
26 september 2019
Review zonder uitnodiging
Antwoord van KGB Security
Thanks Peter, we will pass that kudos onto the team. Happy to help
Wayne and Kel from the Coppers Plains…
Wayne and Kel from the Coppers Plains shop are very good at their jobs and have the very rare quality these days of true customer service without having their hands out for every little thing. Could not be happier with these guys and have no trouble recommending them.
11 september 2019
Review zonder uitnodiging
Antwoord van KGB Security
Thanks Ara, Wayne is a bit of a legend in going above and beyond when it comes to customer service, his dry sense of humour makes him a gem on the team. Thanks for noticing the attention to detail he is getting known for.
Profesaional from the start
Profesaional from the start. Went in on a Saturday unannounced. They were about to close. They still attended to us. Helped us with the kind of locker that we needed. Came earlier and checked to confirm the place to put the locker. Came on the day and time they said they would. Finished installing quickly and left. The whole team did a great job. Will definitely go back to them when we need their services again and also have no hesitation in recommending them to anyone.
Soly
2 september 2019
Review zonder uitnodiging
Antwoord van KGB Security
Thanks for the review Soly, our team loves to work and make sure our clients get the best product for their security needs. We have a great bunch of girls and guys at the helm, thanks for noticing their hard work.
Paul from KGB did a great job…
Paul from KGB did a great job installing our locks and was most informative about the best options for us.
He was very tidy in cleaning up after the job was completed. We would recommend KGB for anyone wanting a professional job regarding their locksmith needs.
Thanks and regards Glenda Stewart - A Cobblers Inn Paddington
27 augustus 2019
Review zonder uitnodiging
Antwoord van KGB Security
Thanks Glenda, Paul is one of most senior locksmiths and helps with training our apprentices to make sure that standard of service is mentored through to the new techs. Happy to help anytime.
Timely delivery
Timely delivery, good prices, professional staff - recommend.
14 augustus 2019
Review zonder uitnodiging
Antwoord van KGB Security
Thank you Pavel for giving us a chance to help you out this week.
Replaced a faulty lock for me
Replaced a faulty lock for me - very efficient and quick and the price was right for me.
13 augustus 2019
Review zonder uitnodiging
We had a break and enter at our home
We had a break and enter at our home, so felt very unsafe and secure. Our insurance organised for KGB to attend. Jamie came, got me locked up safe for the night and then when we found out more of the door keys to screen doors and shed had been stolen he then
came and got that done quickly for us also. Was very supportive and compassionate for me after what we had been through. Thanks Jamie. I really appreciate it.
Tracey..
7 augustus 2019
Review zonder uitnodiging
Antwoord van KGB Security
Tracey, we are only too happy to help, this is one of the reasons why we love our job. We get to make everyday Australians feel safe in their home which is a given right really.
Jamie is a legend. I have forwarded this review onto him so he can see the impact of his professionalism and compassionate nature. He's practical, thorough and kind, those traits are what we see in all our team, although Jamie is Mr compassionate, so I know he would have been the best tech to ensure you felt at ease faster.
Those buggers won't be getting in again anytime soon.
Great service - feeling more secure
I found Gabriel friendly, thorough and knowledgeable. I'm very pleased with the outcome. Highly recommend KGB.
26 juli 2019
Review zonder uitnodiging
Antwoord van KGB Security
Thanks, Tanya, Gabriel is a fast-rising Locksmith in the team, he is a natural. Common sense in bucketloads. Will pass on the feedback to him.
very thorough and friendly service in…
very thorough and friendly service in the decision phase, installation was also excellent
17 juli 2019
Review zonder uitnodiging
Antwoord van KGB Security
The savings are always in the buying Craig and we know it is a big decision working out the right solution for home security so you can you just sit back with peace of mind about your system. Thanks for the opportunity to help you out this time.
Great service from James and the KGB crew.
Great service from James and the KGB crew. My call was answered promptly and communication re our call out was efficient and courteous. Ours was a non urgent call but we were attended in less than 24 hours. Our lock was repaired on site and we are very happy to be able to use the back door instead of climbing in and out the window!
16 juli 2019
Review zonder uitnodiging
Try a different Company...
Sent a message via the "contact us" several days ago regarding home security as I'm in need of alarm and CCTV but never heard anything from them. Called this morning about a rekeying job and was going to talk to the locksmith when he came out but he was running late and was clearly flat-out. I felt sorry for the guy and didn't even get both the locks done like I was supposed to. I wouldn't use KGB again nor would I recommend them to friends or family.
15 juli 2019
Review zonder uitnodiging
Antwoord van KGB Security
Hi Katherine, sorry you got us on a day we were a little short-staffed due to the flu. Someone from the team will reach out to see how we can make it up to you.
Purchased a small safe for home
Purchased a small safe for home. KGB wanted your business and gave me I thought a good deal and great service with informed crew. Right from the sales Calven to the Supervisor Wayne and Alex. Will use them again if needed no worries
9 juli 2019
Review zonder uitnodiging
Antwoord van KGB Security
Thanks Rowan, it seems you got almost the entire safes department helping you out with your safe, hope you felt loved. Enjoy, we will send you an email reminder in 18months to change your battery so you don't have to pay for someone to open your safe when the battery goes flat.
Enjoy the peace of mind.
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