kingsdeneproperty.com Reviews 

We’ve been with Kngsdene in Leeds for over 8 years and their service has been consistently professional and efficient. Our flat has been rented out throughout the time, with several different tenants. Everything has always been easy to arrange and the team have looked after us, our tenants and our flat very well. Sam, Lela and Laura have been excellent.

NIGHTMARE MOVE.

Awful, rude staff, awful communication. The worst service I have ever received moving into a flat having used agencies for flats in London, Bristol and Cardiff this is by far the WORST EXPEREINCE I have ever had with moving house. Made the whole move a nightmare.

Great experience and Charley the agent who took us around was wonderful
Told us the information we needed and very approachable friendly
The appointments were clear and punctual
Would recommend to any one in this highly competitive world of renting

The Kingsdene team have let and managed our properties in Manchester for a number of years and couldn't be more helpful on both the lettings, management and sales side. Oliver, Katy, Lyndsey & Catherine all go above and beyond to provide an exceptional service and have added real value to our portfolio. We couldn't recommend them highly enough

Katy was amazing and helped us find our perfect apartment. She listened to exactly what we needed and was on hand for any questions when we moved in. Can’t thank her enough! Would definitely recommend Kingsdene.

We were helped by Katy when moving into our new apartment. She was extremely friendly, helpful and the communication between her and ourselves was great. She made moving home a lot less of a stressful ordeal than we know it can be, would highly recommend!

Me and my partner have recently rented out first property through Charley and she had made the whole process run so smoothly. We viewed a property that we liked and unfortunately an offer had been accepted on it but Charley made the effort to let us know a property that became available in the same building and we are so happy that is was accepted. Would definitely recommend!

My experience with Kingsdene has been great. Charley was so helpful and professional. My partner and I would definitely recommend their services.

Complete credit to Katy! What a gem, was so helpful with the entire process and helped me find the perfect first apartment

Katy was an absolute star in helping us lock in a very desirable and popular property, getting our forms and holding deposit sorted very swiftly once we had completed the viewing. Thank you so much for your help and efficiency!

Efficient and straight to the point. Staff very friendly. No booking required. Reserved a very good value flat that other agencies don't offer. Highly recommend.

I have moved flat with kingsdene recently. Katy was brilliant and kept in contact with us with every step of the moving process. The flat was immaculate when we moved in and the moving process was seamless. Thank you! Would definitely recommend kingsdene to others.

We had a great experience overall with Kingsdene over the course of three years. Mainly as our appointed property manager, Catherine Payne, was so amazing. She ensured all our needs were catered to throughout our time with Kingsdene, and t made our moving-out process as seamless as possible.

This review is for the Leeds branch. Unfortunately, I did not have the same positive experience with this letting agent as the other reviewers. They were very unprofessional and incompetent throughout my tenancy, especially when it came to communication and repairs. 

When I first moved into the property, they claimed that the property was 'deep cleaned', but it was not. There was a hole in the floor, mould in the shower and the cupboards were greasy. Do not get me started about the walls...

Trying to get someone to come look at something that needed repairing was a HEADACHE. They would simply ignore your emails and calls weeks and months on end, but hassle you if there was a slight payment issue which was a fault of THEIR OWN. It's fair enough that all they want is your money, but have the decency to communicate with your tenants, especially while they are paying you.

I personally do not recommend these guys. Will never consider renting or even buying a home with them. They need to know how to speak to people and remember that basic respect towards others is very important!

Seems like basic customer service training is needed for them, especially for the managers.

Josh and the team made our experience very enjoyable and run smoothly. Always happy to help with any query or request we had and always gave us a great service. We couldn't recommend them enough.

Sam and the Kingsdene team were great to work with during my tenancy and were excellent during my end-of-tenancy process. I would definitely recommend working with them.

Isabelle was so professional and fast at replies and made the process so easy and made it run so smoothly.

Really positive renting experience. Would be great if more agents were like Kingsdene. 10/10 would recommend

I have been dealing with Paula Hall from Kingdene, she has been excellent in guiding me through the processes from beginning to finish, answering my questions promptly and on time. I feel I'm in the hand of a professional person. Thank you :)