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3,2
19 reviews
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I actually put this solar fountain in a koi pond last week and the way it floats is smoother than another cheap plastic one I tried before, which kept tipping over. No clue about all the modes, but I noticed the little filter under it barely got clogged up after days outside.
had these earbuds out for a week now, the lid snaps closed sharper than my old pair so it actually stays shut in my bag and the blue lights are easy to see even in dim rooms, last one i bought the cover was always popping open
satisfied with service
and the gold paint I ordered
I am 172 cm tall so I need one more piece for the handle and I would like more cloths please.
Although my order arrived promptly, the quality of the products was disappointing. After just two washes, two pairs of socks developed holes at the toe seams.
That the product finally got here first of all. And my lady loves them very much. Customer service was attentive with contacting me but delivery was slow. Other than that all is very good.
Trying to return a jacket from Etsy impossible to return.
Antwoord van Kingwwy
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@kingwwy.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
The Mini electric shaver i purchased was great and was very happy with it. Communication with the Business was exceptional and friendly
I would just like to send you a feedback about your delivery of parcels I received a parcel that was just thrown on my front lawn and the parcel was supposed to be put in a safe place as I was home all day and as far as I feel the delivery person was very lazy in doing there job plus I was delivery driver for 20 years and if I didn’t put any parcels in a safe place I would have been fired from my job and here is the parcel number spxsyd085700067613 so you can see who that delivery person was thanks hope to hear from you soon
This company seems to be a total rip-off. After waiting at least a month to get my product, it came and was sent back, claiming that it could not be delivered for unknown reasons. I have 24-hour doormen who receive packages, so that's misinformation. When I wrote Kingwwy (twice), I got a response which was just a form letter. In other words, TOTAL BS. Please beware of this company!!!!!!
Quality products fast shipping
Rip off. In the picture it’s ment to come with a wire brush for cleaning. I can buy the bits they sent for $4.50
Antwoord van Kingwwy
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@kingwwy.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
Antwoord van Kingwwy
Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@kingwwy.com). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.
Le SAV Boulanger ne prend pas en compte la situation du client.
Manque de conseil.
Pas de communication sur la durée à attendre pour recevoir la pièce pour réparation et le rendez-vous d'intervention.
Pas de proposition de frigo de prêt et abandon du client dans le silence pendant des semaines, malgré la situation compliquée quand il n'y a plus de frigo à la maison.
Obliger d'appeler plusieurs fois le service client et SAV et de patienter longuement au téléphone pour avoir quelqu'un.
Très long pour rembourser une partie de l'intervention
Antwoord van Kingwwy
Cher client, nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires.
Nous sommes sincèrement désolés que votre récente expérience n'ait pas été à la hauteur de vos attentes et comprenons parfaitement votre frustration. Soyez assuré que nous prenons vos préoccupations très au sérieux et que nous mettrons tout en œuvre pour résoudre ce problème. Nous assumons la responsabilité de chaque produit. Veuillez envoyer vos coordonnées à l'adresse e-mail de notre service client : service@kingwwy.com. Notre équipe du service client se fera un plaisir de vous apporter la meilleure solution possible dans les 24 heures. Nous vous remercions de nous donner l'opportunité de rectifier la situation.
Absolutely useless - turns everything fuzzy - i see better without them. What an absolute waste of money - i bought into the false claims, and waited so long for delivery of a product that does not do what the advertising stated. I feel this is a con. Please send instructions for me to return at your cost, and issue a full refund.
Antwoord van Kingwwy
Dear Customer, thank you so much for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@kingwwy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
We got the shower head , what are we suppose to attach it to . I bought three , it’s the worst purchase i have done online. Surely for that price there would be the pipe attachment and the attachment to hang the shower head to.
Antwoord van Kingwwy
Dear Customer, thank you so much for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@kingwwy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
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