Kirby Company Reviews 142

If I could give 0 stars, I would! I can't speak to the vacuum itself but the sales practices are horrendous. My husband and I are working from home and answered the door to the Kirby salesmen. They gave us a free bottle of soap and said that they "weren't here to get us to buy anything, and just wanted to hear our honest opinion about their product". Thinking it was some kind of survey, my husband let them in. NEVER AGAIN. They walked all the way into the house to the living room and started to do a whole demonstration. When it got to about 30 minutes in, my husband had to tell them that we had to get back to work. The salesman seemed disappointed and said he'll just pack up. He called his boss to inform him, then asked us if we wanted to buy the Kirby. We asked how much, and he told us $3600. We said no thank you, and he asked for the bottle of soap back!! So our time was wasted plus we didn't even get this small free item that was given to us 'just for letting them in'. Don't let these people inside.

2 men came knocking on our door trying to sell a vacuum cleaner, trying to ask for coffee and using toilets without needing to go so must of been a delayed response, also broke our door handle to the toilet, very rude, told them to leave 6 times and finally threaten to call the police they left shortly after, I would never contact this company and never let them inside your house

My vacuum cleaner is a old kirby probably about 50years old & it's super powerful way better than the Dyson & Shark c@!p you get now that just lose suction straight away.
My kirbys suction is so powerful you need two hands. Best part is they always make the parts for a life time so no problems fixing or replacing broken parts etc

Had kirby homecare servicing many years now and only ONCE have they arrived to complete a maintenance check on the first arranged date and time. Excuses like our engineer is:
Sick, van broke down and family emergency. The kirby machine is probably the best machine on the market but unfortunately, their customer care service is diabolical.

Il kirby è un buon aspirapolvere, il problema è la scarsa serietà dei venditori. Sono poco professionali e truffatori. Nel mio caso hanno promesso fornitura di sapone per il kirbi, di cui è stata consegnata solo una confezione. Mancava la lavapavimenti; a loro dire, sarebbe arrivata dopo 40 giorni: mai consegnata. Mi hanno promesso due tubi in più di prolunga, mai consegnati. In tutta questa latitanza ho provato più volte a chiedere spiegazioni, lamentandomi della scarsa serietà. Dopo promesse da marinai, rimaste incompiute, alla fine riesco ad avere un appuntamento per la fatidica consegna. Mi organizzo con il lavoro e gli impegni e... Non si sono presentati... Vari tentativi di chiamate al telefono... Non ho ricevuto risposte.

Avete estorto 3000 euro ai miei genitori anziani per un aspirapolvere che non vale niente! Siete disgustosi!

People who sell this product în my country are harrassing other people, calling them over and over again, even if they receive a negative response. They are unproffesional, agressive, they ilegale use our contact information and we cannot stop them calling!

Prezentarea a fost foarte interesanta. Sistemul este util, mai ales intr-o casa mare.

Dopo 23 anni il mio vecchio Kirby non ne poteva più di gestire una casa a 3 piani.Mi hanno fatto vedere il nuovo modello e finalmente anche i miei figli sono felici perché per con i silenziatori il nuovo kirby li lascia dormire

We fell into the high pressure sales tactics to buy a Kirby costing us £1000 in late 1980s in Kent. It involved the salesman asking to hoover a square patch on the carpet using ours. The modus operandi was to put a black cloth into his demo model run it over the same patch to see what Kirby picked up. Then, asked to strip the bedding leaving just the mattress cover. Ran the “magic” Kirby with a shorter handle to show the dead skin, enough to persuade it is a “must” for cleaner healthy living. About 10 years later, another Kirby salesman managed to impress us about the Jubilee model showing its advanced design and features in Berkshire and bought it, paying £1000 !
Both of us long retired and settled in West Wales, had a Kirby salesman to service our two machines in 2022. He too was very pushy to say the least with an attitude problem! We had the same chap calling in today to service the two Kirby hoovers arranged through their Office. He stripped the old one first as it needed some attention though still working. Replacement parts worked out to £147 (possibly with VAT on top), Jubilee model needed 2 small parts costing £74 (possibly with VAT to be added on to the final bill. All these on top of a £96 and £36 for carrying out the servicing ! I took exception to his lecturing and dismissing wholesale what I have read about Kirby’s business tactics ! I ended up speaking with a patient and tidy Manager who took note of what I had to say ! Lessons learned, I would never ever have another Kirby salesman in our house !

we just had couple sales people here to show us the carpet cleaning and they didn't say originally there here to sell a product . and supposedly the manager of the area where I live and cause we were after carpet cleaner not a product and cause we said we wernt interested before the free example they were going to show, and when they left all I heard he was whinging and Complaining after being 2nhalf hrs late from appointment and then proceeded to yell and threaten me and yelling I know where u live as a threat. told him to get lost after being rude and pushy to my elderly parents after appointment was 12pm and turned up 14.30. how do they expect any respect and get any business if they treat all customers like that

Prodotto validissimo , utile e che da un ottimo aiuto in casa.

Leggo molte recensioni pessime, ogni esperienza é a sé. Non é ne corrette ne dignitoso fare di tutta l’erba un fascio.

Diffidate di queste persone,il referente GIUSEPPE G., sicuramente lo stesso di qualcuno che ha scritto già....si permette anche di vantarsi, oltre che dell'aspirapolvere che non serve a nulla, anche di se stesso....mi ha venduto un aspirapolvere ad aprile 2023, consegnata solo in parte, dei pezzi restanti non ci sono tracce

Semplicemente un prodotto fantastico. Azienda molto presente anche nel post vendita! Un assistenza super! Davvero grazie mille.

Eccellente
Il miglior acquisto di sempre!!
Stupendo per i materassi 🥹

Pessima azienda occhio ragazzi da nord a sud il metodo ingannevole è sempre lo stesso

Reale opportunità di carriera e crescita personale/lavorativa

Got a chance to try (clean with) Avalir2 and have to say that it is a complete disaster. Materials are very bad, and you can clearly see Kirby was saving.

But I suggest to buy older versions on the market - G5, G6, ULTIMATE G, and Diamond Edition. You can get it for $200 with all the equipment. These models are high quality and will last forever.

Rappresentante imbroglione. Ho rescisso il contratto ma non ho ancora visto il rimborso

This product is expensive and not good… please don't let them in in your home even it is recommended by your friends or relative… this is a scam product…there’s no point actually this review because kirby will not entertain any of our issues… they are scammers… read reviews before buying this product… and think a million time of buying it…don’t be impulsive of the offers of the installments…the worst is u cannot return even its just less that 12 hours…