Kitchenfair Reviews 276

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Easy to use site to order from. I was able to order and have it delivered next day no issues. Product works amazingly well easy to install there's two ways to secure it to the cupboard. As there's no... Toon meer

Beoordeeld met 5 van de 5 sterren

Dear team. Thank you so much for the support you gave me and my Aunt, with purchasing a replacement dishwasher door. Harry and Greg, went the extra mile with their customer service. Patient, pr... Toon meer

Beoordeeld met 5 van de 5 sterren

Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing customer service! From my question to them via email, to receiving the kitchen handles - less than 24h! Order was perfect and the experience was stress-free and smooth. Thanks Greg & Team.

Bedrijfsgegevens

  1. Keukenwinkel

Geschreven door het bedrijf

Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

276 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

Quick, easy and worth it

Easy to use site to order from. I was able to order and have it delivered next day no issues. Product works amazingly well easy to install there's two ways to secure it to the cupboard. As there's no space for a stand alone bin this was an fab solution. I had a quick delivery service, it was easy to install and the bin has a smooth open and close.

26 mei 2026
Beoordeeld met 1 van de 5 sterren

Extremely disappointed

I am extremely disappointed with my experience with Kitchenfair.

I made an order for a plinth and panel on April 21st. The plinth arrived broken and i with the courier rejected the order.

I then received no comms from kitchenfair and has to chase online to request a replacement which i was told has been dispatched May 14th to arrive on the 19th at the latest.

I followed up today as our builder as scheduled turned up to finish this job and of course no plinth was here. I followed up again to be told it was to be delivered today and low and behold this has not happened.

Now costing me more money in labour alone to rearrange another date.

21 mei 2026
Review zonder uitnodiging
Logo Kitchenfair

Antwoord van Kitchenfair

Dear Josh,

Thank you for taking the time to share your feedback, and please accept our sincere apologies for the experience you've had. This falls well short of the standards we set for ourselves, and we completely understand your frustration.

The replacement plinth was damaged in transit by the courier DX who unfortunately did not inform us of this until you chased us.

We've since emailed you with two options to put this right as best we can. We've arranged for a further replacement plinth which will be dispatched today and due to reach you on Thursday. We'd really like to get this resolved for you and hope this replacement plinth is delivered ok.

Kind regards,
Greg
Kitchenfair

Beoordeeld met 1 van de 5 sterren

Very disappointing!…

Items were guaranteed next day delivery which should have been a Friday.
Courier used by Kitchenfair admitted driver then couldn’t deliver as he was past his legal driving time.
My joiner was booked in for the Saturday!!!
Items turned up on the Monday and are of very poor quality. They are supposed to be solid oak but back is definitely MDF.
I am really disappointed. Expected far better for the price!!!!!

7 mei 2026
Logo Kitchenfair

Antwoord van Kitchenfair

Hi Jane,

Thank you for your feedback, and we're sorry again for the delay with your delivery. Having your joiner booked for the Saturday and the items not arriving until Monday was clearly very frustrating, and we completely understand.

Our deliveries go out via national couriers like DX and DPD. While next-day delivery is the aim, it can occasionally be affected by traffic, driver availability or illness, and we're sorry that was the case here.

Regarding the racks, we checked with our supplier who informed us the backing panels are made from MDF by design as solid oak there would be prone to bending, so MDF gives a more stable result.

We're pleased we could speak with you and find a way forward. Do reach out any time if we can help further.

Kind regards,
The Kitchenfair Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, good products and prompy delivery. Would use again and highly recommend

13 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good product

Good product, excellent service and no issue with delivery. Would order again from this company.

22 november 2025
Beoordeeld met 5 van de 5 sterren

Great value & quality

Kitchen door handles are of good quality and look as shown on the website, order arrived on time. Happy with the purchase and would recommend.

8 mei 2026
Beoordeeld met 5 van de 5 sterren

Really easy user experience

A wide choice is available in the website. Everything I ordered arrived swiftly. I needed to make a return and the communication to do this was quick and efficient.
Would definitely go back .

28 april 2026
Beoordeeld met 5 van de 5 sterren

Good range

Good range, fair price, clear easy to use site and prompt delivery. Would recommend and would use again.

28 april 2026
Beoordeeld met 5 van de 5 sterren

Excellent customer service

Dear team.
Thank you so much for the support you gave me and my Aunt, with purchasing a replacement dishwasher door.
Harry and Greg, went the extra mile with their customer service.
Patient, professional, knowledgeable.
Can't thank you enough!
Great quality product, definitely recommend Kitchenfair and would return in the future.
Best wishes
Melisa (London)

21 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent company.

My initial query and eventual order were dealt with quickly, efficiently and in a friendly way.
Items were very good value.
I strongly recommend.

21 april 2026
Beoordeeld met 5 van de 5 sterren

I bought a copper kitchen sink tap

I bought a copper kitchen sink tap, and is really beautiful and great quality. There were an issue with the delivery, but just I reported someone immediately take care of the issue and was resolved, so great customer support too

27 april 2026
Beoordeeld met 5 van de 5 sterren

Great customer service but only via…

Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully KitchenFair did everything they could on their end to get me a replacement sent out ASAP

20 april 2026

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