Kitmate Reviews 

I ordered 2 jesries when there was a buy 1 get 1 sale.
What i got was only one jersey that too the jersey with no player name even though i paid for the jersey with the player name and number on it.
If u want a singel jersey u can go ahead and buy but don't expect to get more than that. But the quality was good.

I received my order 4th oct ,but the delivery was incomplete.
And like a mail 4oct but not reply i try mail everyday top up in mail not update

I am following up regarding my complaint for Order #KS86619IN. I contacted you 4 days ago but have not received any response yet.

My order contains 2 jerseys, as clearly mentioned on the delivery invoice:

R. Madrid 26/27 Away Jersey – Medium – ₹499.50
Portugal 26/27 Authentic Home Jersey – Medium – ₹499.50
Total order value: ₹999

However, I received only the Real Madrid jersey. The Portugal jersey is missing, despite both items being listed on the invoice.

AWB: 44981710717161
Order ID: #KS86619IN

I have attached clear photographs of the package and invoice as proof.

Please investigate this immediately and either:
1. Dispatch the missing Portugal jersey, OR
2. Refund ₹499.50 for the missing item.

I have already contacted you and waited 2 days without any response. Please acknowledge this complaint and provide a resolution within 48 hours.

I need update in mail…

I have ordered in the offer buy one get one free but I got only one product and it is also a wrong item

Missing items ordered 3 and received only 1!!!😭😭

Fake offer of buy one get one free on COD they send only one and not replying any email and they operating from some flat not good place to buy

Worst experience. I have ordered Span away and Man city home jerseys under the buy 1 and get 1 free offer. When I received the order it was entirely different order. I have received only 1 jersey that is Manchester City’s away jersey 24-25 season. They do not have any customer care totally wasted money.

you gave me the wrong product and scammed me i want my.other jersey im not returning this i paid 999 for the combo and i need the rm 26/27 home kit or i will file a case in cyberpolice if i didnt recueve the product. Such a bull**its

I ordered city jerseys bule colors and u guys delivered pink’s color. Really is city have pink’s jerseys. scam kitmate

I pay for jersey but they didn't shipping it or not give me any update hence my money is gone and I didn't get any jersey.
It is totally fraud.

I have ordered a Manchester United 2007 2008 one cr 7 on back and they have sent totally different . One of Manchester United. I have emailed them seven days ago, still no one has came to receive my order, and when will I get my refund? No one knows.

I got Wrong jersey i ordered Manchester 2001 2002 jersey i got Manchester united 2008 jersey. I tried to contact help but they are not responding

This is a scam website. I tried this website seeing generous offers on jerseys. I got delivered entirely wrong items. That too items which look nowhere near actual jerseys. I wish I had checked reviews before ordering.

Farud website...please don't buy
Ther are scammers

The jersey quality is very good at the price point i will suggest to buy jerseys from here

I ordered real madrid 2017 and man united 2008 i got order in 7 days but i got real madrid 2025 and manchester united 2024. but were good quality.

How this website is still running and showing adds over everywhere. I'm also suffer from this scam and I want to remove their website from everywhere so no one else will not suffer.so please anyone know how to take action against them then do it right now.

Absolutely terrible experience with Kitmate. This has been one of the worst online shopping experiences I've ever had. I paid for my order, but it was not delivered completely, and despite repeated follow-ups, I have neither received the missing item nor a refund.

Customer support has been extremely disappointing, with no meaningful resolution even after I shared my order ID, tracking details, and parcel photos as proof.

Based on my personal experience, I cannot recommend ordering from Kitmate. Until they start delivering complete orders and resolving customer complaints responsibly, I would strongly advise others to shop elsewhere.

This was one of the worst online shopping experiences I have ever had. I ordered two football jerseys under a Buy One Get One Free offer and paid Rs 899 in advance. The invoice clearly shows two jerseys, but I received only one. The jersey I received was of very poor quality and completely different from what was advertised. This feels like misleading and deceptive selling. I have all the proof including payment receipt, invoice, parcel label, and product photos. I have also filed a complaint with the Cyber Crime portal. I strongly advise everyone to be very careful before buying from this seller. Do not trust the advertisements without proper verification.

I need refund. Received wrong product.
And I ordered 3 product and i Received only one which is also wrong.