Ordered online and the parcel arrived quickly. A lovely dress and was a comfortable fit so I was disappointed that I had to return it but it was just far too long for me at 5’1”. Do wish manufacturer... Toon meer
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Lees wat reviewers zeggen
So many beautiful dresses to choose from, but I needed one for a specific occasion. Both I chose were fantastic, but one was a little too green for my colouring and the other was perfect, but just to... Toon meer
Bedrijf heeft geantwoord
Absolutely love Klass straight leg trousers! Have been buying them for a number of years now. I always have the black and navy as well as I’ve bought the check/plaid ones this season. They fit perfect... Toon meer
Bedrijf heeft geantwoord
Good company had quite a lot of dresses trousers shirts and tops over last few weeks Disappointed with one top not sewn correctly around top emailed and told them no response this is only item had... Toon meer
Bedrijfsgegevens
Over Klass
Geschreven door het bedrijf
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Geschreven door het bedrijf
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £30
Get free 48 hour tracked delivery on all orders over £30
Contactgegevens
Unit B, Royle Pennine Trading Estate, OL11 3EX, Rochdale, Verenigd Koninkrijk
- +441706868002
- info@klass.co.uk
- klass.co.uk
Get 15% Off Your First Order
4,7
Uitstekend
30K reviews
Heeft 82% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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The fit
The fit, the look, the timely delivery.
(The 15% off didn’t happen, though). Still, it’s a lovely dress.
8 mei 2026
Antwoord van Klass
Good Morning,
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Everything I buy is so comfortable and…
Everything I buy is so comfortable and fits perfectly and I didn’t have to wait for the parcel to come very long
8 mei 2026
Antwoord van Klass
Good Morning Lesley,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Beautiful evening dress for cruise formal nights.
The dress is fabulous. Very good quality and a lovely colour. However I paid the full price of £95 for it and when it arrived it had a sale sticker attached showing a reduced price of £75. I am very happy with the dress but feel a bit peeved that it was in the sale yet I was still charged full price. It is for this reason only that I have not given it the full five stars.
8 mei 2026
Antwoord van Klass
Good Morning Jill,
I am glad that you are pleased with your product. However, I am sorry to hear that the pricing was different.
If you can send a picture of the sale sticker to info@klass.co.uk or you can send it to our social media, include your order number in the message and we can refund you the difference.
I booked a post office collection for …
I booked a post office collection for a return - waited in all day and its still not collected. Contacted Debenhams as requested (as bought through them) and again still no response.
11 mei 2026
Review zonder uitnodiging
Antwoord van Klass
Good Morning Angelique,
I am sorry to hear that your parcel has been collected. You can arrange another collection date or you can process this online and take it to a post office.
Ordered my dresses
Ordered my dresses, fast delivery. I love them, material is great, and I feel great in them. Thank you
7 mei 2026
Antwoord van Klass
Good Afternoon Pamela,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Jumpers
Bought two batwing jumpers. Lovely colours and fit beautifully. I am size 16 so I bought Medium.
Arrived promptly.
7 mei 2026
Antwoord van Klass
Good Afternoon Cathy,
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Delivery service was excellent.
7 mei 2026
Antwoord van Klass
Good Afternoon Annette,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
I’ve given 4 stars only because you now…
I’ve given 4 stars only because you now have to return goods without charge to a local Klass shop. Where I discovered all returns come off their profit margins… so that’s a bit unfair.
7 mei 2026
Antwoord van Klass
Good Afternoon Ruth,
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Arrived on time happy with service
6 mei 2026
Antwoord van Klass
Good Afternoon Beverley,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Antwoord van Klass
Good Afternoon Alan,
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Antwoord van Klass
Good Afternoon,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Lovely dress
Lovely dress - quick delivery ! Looks really pretty / so pleased with my purchase !
6 mei 2026
Antwoord van Klass
Good Afternoon Elaine,
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Prompt and efficient delivery and…
Prompt and efficient delivery and delighted with product
6 mei 2026
Antwoord van Klass
Good Afternoon,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
I'm not at all happy.
I'm not at all happy.
When opened the package, the dress inside was soaking wet. t has now dried out, but I'm not sure whether to wear it or not.
The outside of the packet was dry- what's going on?
Please advise
6 mei 2026
Antwoord van Klass
Good Morning Caroline,
I am sorry to hear that you have received your order in this way. We are currently investigating this.
You can return your dress if you are unhappy to wear it, this can be done online. All our stock is now being checked, if you wanted to reorder the same dress, it won't be faulty.
The alternative option is you can contact our customer services team on 0333 996 0014 and they will be more than happy to help.
fast refund
fast refund - sadly item did not fit and they did not have a larger size available
27 april 2026
Antwoord van Klass
Good Afternoon Alison,
Thank you for taking the time to leave us a review. I am sorry to hear that your item didn't fit correctly.
I hope we can welcome you back again in the future.
Denim jackets just what I wanted for summer
Denim jackets just what I wanted for summer with dresses. They are lightweight denim and look good on. Delivery was quick and true to size.
5 mei 2026
Antwoord van Klass
Good Afternoon Patsy,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Sadly the dress did not live up to the…
Sadly the dress did not live up to the photos. Thin fabric and very creased. The neck line is beautiful however. A better quality fabric would have enhanced the whole dress. Delivery was quick. Now on its way back to you.
6 mei 2026
Antwoord van Klass
Good Afternoon,
I am sorry to hear that you weren't pleased with your order. I will feed this back to the relevant department.
I hope this hasn't ruined your shopping experience with us too much as customer satisfaction is very important to us. We hope we can welcome you back again soon!
The two garments I ordered were…
The two garments I ordered were everything I expected good quality and class i would recommend Klass very quick delivery has well a lovely pleasant delivery man has well .....
5 mei 2026
Antwoord van Klass
Good Afternoon,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Antwoord van Klass
Good Afternoon Louuise,
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
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