Klass Reviews 29.854

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Ordered online and the parcel arrived quickly. A lovely dress and was a comfortable fit so I was disappointed that I had to return it but it was just far too long for me at 5’1”. Do wish manufacturer... Toon meer

Beoordeeld met 5 van de 5 sterren

So many beautiful dresses to choose from, but I needed one for a specific occasion. Both I chose were fantastic, but one was a little too green for my colouring and the other was perfect, but just to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely love Klass straight leg trousers! Have been buying them for a number of years now. I always have the black and navy as well as I’ve bought the check/plaid ones this season. They fit perfect... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good company had quite a lot of dresses trousers shirts and tops over last few weeks Disappointed with one top not sewn correctly around top emailed and told them no response this is only item had... Toon meer

Bedrijfsgegevens

  1. Damesmodewinkel
  2. Kledingwinkel

Over Klass

Geschreven door het bedrijf

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

Geschreven door het bedrijf

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £30

Get free 48 hour tracked delivery on all orders over £30

Contactgegevens

Promotion box for Klass

Get 15% Off Your First Order

Love shopping? Get 15% off your first order when you sign up to email.


4,7

Uitstekend

TrustScore 4.5 uit 5

30K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

New to Klass on line

This is the first time I have ordered an item from Klass on line. The whole process was easy to navigate, my parcel arrived promptly and I am delighted with it.

30 april 2026
Beoordeeld met 5 van de 5 sterren

Always a great choice

Great clothes always a great choice and great to find something you like

30 april 2026
Logo Klass

Antwoord van Klass

Good Morning Ann,

Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Beoordeeld met 5 van de 5 sterren

All straightforward from start to…

All straightforward from start to finish. Product was as described and arrived on time.

29 april 2026
Logo Klass

Antwoord van Klass

Good Morning Jane,

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Beoordeeld met 5 van de 5 sterren

easy to order quick delivery good…

easy to order quick delivery good fashion

27 april 2026
Logo Klass

Antwoord van Klass

Good Morning,

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Beoordeeld met 3 van de 5 sterren

The item came quickly but the dress was…

The item came quickly but the dress was not what was advertised.

29 april 2026
Logo Klass

Antwoord van Klass

Good Morning Margaret,

Thank you for taking the time to leave us a review. I am sorry to hear that the dress wasn't for you. I hope this didn't ruin your shopping experience with us too much as customer satisfaction is very important to us and we hope we can welcome you back in the future!

Beoordeeld met 5 van de 5 sterren

Good quality clothes.

Shopping on line and, also, in store at Templepatrick.
The staff at the store are excellent, friendly, very good customer service, that is also for the on line ordering.

13 april 2026
Logo Klass

Antwoord van Klass

Good Morning Sylvia,

Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Beoordeeld met 5 van de 5 sterren

Classy Klass

I chose 4 items from Klass. They all fitted perfectly. Very pleased with the quality and sizing. Delivery was very prompt. An excellent on-line shopping experience.

15 april 2026
Logo Klass

Antwoord van Klass

Good Morning Jean,

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Beoordeeld met 5 van de 5 sterren

Everything well packed

Everything well packed
Arrived very quickly

29 april 2026
Logo Klass

Antwoord van Klass

Good Morning Joan,

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Beoordeeld met 5 van de 5 sterren

Good quality

Good quality
Generous sizing

29 april 2026
Logo Klass

Antwoord van Klass

Good Morning Rosemary,

Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Beoordeeld met 5 van de 5 sterren

Ordering was easy

Order was delivered quickly and colour and size was as ordered. Unfortunately one item didn’t suit me and was returned for a refund which was processed speedily.

15 april 2026
Logo Klass

Antwoord van Klass

Good Morning,

Thank you for taking the time to leave us a review. I'm glad to learn that that you are happy with our service and I hope we can welcome you back again soon!

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery. Well packaged

28 april 2026
Logo Klass

Antwoord van Klass

Good Morning Kay,

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Beoordeeld met 5 van de 5 sterren

Great Online Service

I ordered a size 14 jacket from Klass. It was easy to order online and the jacket was delivered promptly. The jacket was of great quality but sadly it was too large so I had to return it (I am between a size 12 and 14). The returns process was straight forward, following the instructions on line and the postage not expensive. I was able to track my package and Klass refunded me promplty on receipt of the jacket. I would not hesitate buying from Klass again.

13 april 2026
Logo Klass

Antwoord van Klass

Good Morning Heather,

Thank you for taking the time to leave us a review. I am sorry to hear that the jacket wasn't right for you. I am pleased to hear that you are happy with the service you received from us.

We look forward to hopefully welcoming you back in the future!

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