Knack Bags Reviews 1.088

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Received the Best Backpack for Everyday use and for Travel. Superb design and opens like a clamshell for easy packing and most importantly most of the compartments are lockable with TSA locks when tra... Toon meer

Beoordeeld met 5 van de 5 sterren

This will be my second Knack bag. I love my bag! Will seriously have a hard time saying goodbye to my gray one that has been with me almost every day for 7+ years. But it is time for a new one. Also... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ll admit it — I was frustrated during an attempted exchange and vented in a previous review. But within 10 hours of posting, Knack reached out via both email and phone. The rep I spoke with? Absolut... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great customer service. Resolves issues quickly. Love the fact that there is no return/exchange shipping charges. Not a big fan of “Shop” but Knack offers other forms of payment and tracking. A very r... Toon meer

Bedrijfsgegevens

  1. Koffer- en tassenwinkel
  2. Vliegmaatschappij
  3. Business hotel
  4. Internationaal vliegveld
  5. Reisartikelenwinkel
  6. Regionaal vliegveld

Geschreven door het bedrijf

Knack's collection of patent-pending, expandable backpacks and thoughtfully-designed accessories helps modern professionals go from work to travel and back again with just one bag. With a focus on versatility, style, and function, Knack's One Bag Life mission provides the ability to do less carrying and more experiencing every day. With Knack, one bag provides endless possibilities.

One Bag. Endless Possibilities.

Geschreven door het bedrijf

You're competent and smart, your bag should be too
Our 2-in-1 expandable backpacks are built to be just as efficient as a daily carry or travel bag.

Free Shipping Over $50 & Free Returns

Risk-Free Shopping

We gladly offer a 30-day trial period. If you’re not satisfied by day 30, you can return your Knack for free. No questions asked

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Account Manager

I place the order, had a few questions. I called minutes after my order and left a message. Got a call back in less than 5 minutes. I spoke with Racheal on the phone. What a superstar! She reviewed my order, sent a note to the warehouse and really helped me out. She saved the day. Have not received the item yet, but based on the customer service I'm sure the quality is just as good!

Thank You Knack

27 maart 2026
Beoordeeld met 1 van de 5 sterren

Knack failed to honor the discount code

Knack sent me a discount code that have me 10% off plus and additional $10 off. I entered the code but the discount was not applied. My credit card was charged for the full amount of my purchase. I asked customer service for a credit for the difference. I never received a response. I regret buying the backpack

26 maart 2026
Logo Knack Bags

Antwoord van Knack Bags

Hi, Sorry you missed the email we sent at 7:51 am this morning in response to your email from 11 pm last night (you may want to check your spam or junk folders as our email may have been blocked). As you didn't receive our response, we will summarize here. One of the codes applied is not a legitimate Knack discount. Coupon sites use these to get people to sign up for their sites. The unique discount code you did receive in an email from us was applied to your purchase at 8 am this morning. It can take a day or two for your credit card company to apply the discount to your account. For future reference, please note only 1 discount code is allowed per Knack order. Thanks again for choosing Knack and please reach out if we can be of any further assistance.

Beoordeeld met 5 van de 5 sterren

Knack bag #2

This will be my second Knack bag. I love my bag! Will seriously have a hard time saying goodbye to my gray one that has been with me almost every day for 7+ years. But it is time for a new one. Also, excellent customer service when I reached in August with a question.

22 maart 2026
Beoordeeld met 2 van de 5 sterren
Logo Knack Bags

Antwoord van Knack Bags

Hi, Thanks for your order. In response to your comment, Knack discount codes are only applicable for full priced items. Your purchase was for a bundle, which is already discounted. This means discount codes cannot be applied for further discounts. Please reach out to support@knackbags.com if you have any further questions or concerns.

Beoordeeld met 5 van de 5 sterren

Late delivery but helpful Customer Service

I was really excited to use my travel backpack for my upcoming trip to Italy. However the bag appears to be scheduled for delivery on my day of departure and I won't have a chance to use it. I had to subsequently purchase something else but Customer Service was very helpful to authorize a return / credit when I return from my trip.

19 februari 2026
Logo Knack Bags

Antwoord van Knack Bags

As stated at checkout, order transit time is 2-6 business days. The 5 business day transit time for your order is within our estimated time period. We are sorry our Knack Pack won't arrive in time for your trip, but we wish you safe and happy travels.

Beoordeeld met 5 van de 5 sterren

This is 2nd purchase

This is 2nd purchase. First one was backpack for my son. Purchase was worry free and came right on time for Christmas. The backpack is nice. Second purchase was the same backpack but for my daughter. When I purchased I forgot to use a code for a free packing cube they sent me after my first purchase. No problem I just sent an email and they included the cube with my order without me having to do anything extra. That is some great customer service. Unheard of these days! I would purchase from them and do recommend them highly!

15 februari 2026
Beoordeeld met 5 van de 5 sterren

Great Customer Experience

All the information I needed was easy to find. Love that the dimensions of the laptop sleeve are posted! The pictures displayed were helpful as well.

12 februari 2026
Beoordeeld met 5 van de 5 sterren

The site is simple to navigate

The site is simple to navigate, informative and fast. I haven't received the product as of yet.
Warranty information was not in the FAQ or description. That would be useful.

11 februari 2026
Beoordeeld met 5 van de 5 sterren

Received the Best Backpack for Everyday…

Received the Best Backpack for Everyday use and for Travel. Superb design and opens like a clamshell for easy packing and most importantly most of the compartments are lockable with TSA locks when traveling. Even though I will use it as my carryon it’s nice to know you can secure it. Exceptional Quality and Knock your Socks Off Customer Experience!

20 januari 2026
Beoordeeld met 5 van de 5 sterren

Excellent Knack Support!

Initially thought my Extended Stay Travel Set S2 was missing straps, but support quickly explained exactly where they are located. Found them right away — my mistake!
Outstanding customer service: fast, polite, helpful.
Product is top quality.
Highly recommend!

21 januari 2026

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