Knights Insurance Claims Consultants  Reviews 45

I had a really positive experience using this company. From start to finish, the whole process was handled professionally and efficiently. They took the stress out of dealing with the claim and kept me updated every step of the way, which gave me real peace of mind.

What stood out most was their honesty and transparency — everything was explained clearly, and there were no surprises. The team was responsive, helpful, and genuinely cared about getting the best outcome for me.

I wouldn’t hesitate to recommend them to anyone needing help with an insurance claim. A reliable and trustworthy service all round.

Knights handled my insurance claim following impact damage to my property with professionalism and persistence. From the outset, they took control of the process, dealt directly with the insurer and loss adjusters, and kept me updated throughout.

The claim experienced significant delays from the insurer’s side, including cancelled survey visits and slow responses, but Knights continued to chase matters and escalate where necessary. Their involvement ultimately led to a fair settlement offer, which I accepted.

Payment of £16,500 was successfully secured and received. Without their support, navigating the process would have been extremely difficult.

I would recommend Knights to anyone needing assistance with a property insurance claim.

My insurance company is a JOKE. They offered me peanuts for my water damage. Insulting. Called Knights and they didn’t take any nonsense. They squeezed every penny out of the policy that I was owed. Don’t let the insurance giants bully you, get these guys on your side.

I used Knights Insurance Claims to help with damage to my property, and the whole experience was excellent. From day one, the team were professional, supportive, and genuinely cared about making the process as smooth as possible.
They kept me informed at every step, handled all the tricky parts with the insurer, and in the end secured my payout without any stress on my side. What could have been a frustrating situation turned into a positive experience thanks to their expertise and customer care.
I can’t recommend Knights Insurance Claims highly enough – they truly go above and beyond for their clients.

Spoke to sufjan on the phone today after many calls and two unacknowledged emails trying to report a death - impossible to confirm whether the admin team has received anything. Their admin team is no contact. Won’t confirm if there’s a refund, or what I can and can’t claim despite having the policy document in front of me. Disgusting greedy careless company avoid

Update: threatening emails and denying I have the right company. I got the information from your documents. Don’t bully customers

Deeply Regret Appointing Ari Knightsclaims – Acts More Like an Insurer’s Ally Than My Loss Assessor-
I strongly regret appointing Ari as my loss assessor. From the outset, I made it clear that I wanted my building claim to be handled in line with Financial Ombudsman Service (FOS) regulations, which clearly state that if a policyholder insists on a cash settlement, the insurer must offer cash equivalent to what they would pay their own supplier.
Shockingly, Ari refused to pursue the claim this way and instead took an unhelpful, almost adversarial stance—siding with the insurer rather than representing me, his client. Instead of asserting my rights, he argued in a way that felt more like support for the insurance company than advocacy for the policyholder. My requests were repeatedly ignored for days.
Even worse, Ari failed to obtain or submit any independent builder’s quote for the extensive £250,000 repair work. This left only the insurer’s quote on the table—completely undermining my position. I had to go out of my way to find a builder and request a professional quote myself, which is a core responsibility of the loss assessor I hired and paid to do exactly that.
My home fire loss claim is now approaching 2 years and my home is still uninhabitable.
I deeply regret leaving my previous loss assessor, who was responsive, proactive, and consistently fought for my interests. In contrast, Ari seems to leave the job to the insurer—exposing me to risk and weakening my rightful claim.
This experience has been a massive letdown. A loss assessor’s role is to protect and advocate for the policyholder, not to surrender that duty to the insurer.
In past two months I have asked he follows the FOS regulations but he keeps coming up with irrational excuses.
How do I get this man to actually do the job he was appointed for, instead of handing my claim over to the very party we’re meant to be negotiating with?

Terrible customer service. Take payment when Insurance was cancelled a full year previously. No communication from any staff. They do not answer the phone and do not want to know when you have a problem, just pass you onto someone else who cannot help either. Absolutely awful company.

Knights Insurance Claims Consultants did an amazing job for us. From the start, they took care of everything with our insurance claim and made the whole process much easier. What impressed us the most was how hard they worked to make sure we got the full amount we were owed. They didn’t rush things or try to cut corners. They were honest, professional, and kept us updated the whole time. It’s not easy to find a company that really cares and does what they say, but Knights did exactly that. We’re very thankful and would definitely recommend them to anyone needing help with an insurance claim.

I am absolutely delighted with the exceptional service I received from Knights during my recent insurance claim. From the initial contact to the final resolution, every interaction was handled with professionalism, empathy, and a genuine commitment to ensuring my satisfaction. The team at Knights demonstrated a deep understanding of my needs and worked tirelessly to achieve a successful outcome.
Their communication was prompt, clear, and reassuring throughout the process, which significantly reduced the stress associated with dealing with insurance claims. I was particularly impressed by their ability to explain complex details in a straightforward manner, making it easy for me to navigate the process.
What truly sets Knights apart is their dedication to client satisfaction. They not only met but exceeded my expectations, showcasing a genuine passion for delivering outstanding service. I highly recommend Knights to anyone seeking a reliable and customer-centric claims management company. Their expertise and commitment to excellence are truly commendable.
Thank you, Knights, for making this experience so seamless and stress-free. I am grateful for your hard work and look forward to recommending your services to others.

When we had a big flood Ari came right away and helped us through the whole process of repair and restoration and dealt with the insurance for us as well. Thanks to him we were able to reconstruct our premises with most of our costs covered by insurance.
He took away a lot of the stress and was supportive throughout.

Ari from Knights Insurance Claims Consultants is very knowledgeable and on top of each case as if it's the only one... giving the client the piece of mind knowing the top people are on his case...
Highly recommend.

What should of been a straight forward claim, became very complicated as the insurers/underwriters tried to wiggle out of their responsibilities using some loophole.
Knights wouldn't hear of it and would not take no for an answer. They fought like lions never relenting, and finally got it settled in full. Kudos to Knights. Highly recommended.

Knights did an excellent job claiming for both the loss and then contesting the delay of the insurance, seeking compensation. Very good professional service! Glad I used them!

Ari and the entire team do a wonderful job in getting the claim managed in a professional manner. They come highly recommended and most importantly, achieve excellent results.

Knights are top! was a real smooth exprience. in a nutshell proffisional, expriensed, stratgised wouldnt take no for an answer and will get whats rightfully yours no matter what it intails they will do maximum effort and exsuse evrey possible channel. cudos!

We had a very smooth experience using Knights for our insurance claim. They are a truly professional company who take care of the customers properly. I would recommend 100%

Knights came to our rescue in July 2022 when our BTL Property burnt down by a fire caused from neighboring property. The entire team especially Ari were superb ! Their knowledge and competent handling of our claim enabled us to achieve the optimal outcome. Thank you everyone and keep up your excellent work. Highly recommended.

I previously started my escape of water claim with another firm who spent 4 months doing very little and achieving nothing. I then engaged Knights who took up my claim. Knights handled the claim efficiently, professionally and managed to achieve an extremely satisfactory settlement quickly. The settlement was above my expectations and was in excess of 7 times the amount originally offered to me by the insurers. I couldn't be more pleased. I must say thanks to Ari and the team in the office and in particular to Matthew, the negotiator, who handled my claim. I was kept informed of the progress at every stage. In the unfortunate event of your needing a Loss Assessor I would recommend Knights Insurance Claims Consultants without any hesitation.