Terrible product and worse after sales service.
Ordered a product. It arrived and worked for the first 4-5 uses and then simply stopped mid use. Posted a comment on the Koalagear FB page and was asked to DM. DMed, they asked for video and other information which I provided. after a week or 2, no response. Messaged again, no response. Posted on FB and got response asking how they could help. Went through it all. Then no response. Emailed after a few weeks and got no response and then another email and got a response saying sorry they will forward to warehouse for refund. That was 6 weeks ago. Terrible product and worse after sales service.







