I've been waiting for 10 minutes for someone to answer their chat box so I've also emailed them during that time. I ordered a BOGO set of their super socks. unless you are so anatomically perfect you... Toon meer
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It took around a month for the SuperSocks (Wood Carvers) to get here, but it was worth the wait. As soon as they arrived I slipped them on and walked around in the hardwood chip piles in the pasture.... Toon meer
Late spring, I accidentally ordered the wrong size socks and requested an exchange. And they requested I return the socks and they'll ship the correct size. They have been extremely slow in responding... Toon meer
These socks do not perform as advertised. Yes, they are probably durable, but off no protection from stepping on a pointy object or a piece of gravel on pavement. You WILL get bruised feet from rough... Toon meer
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complete rip off
complete rip off, could not fit my toes into the individual spaces obviously tailored for little tiny people.
I regreted making the purchase right after I made it!
I regretted making the purchase right after I made it. Felt compelled to go into Trustpilot, and immediately found out why I felt so uneasy about making the purchase. All comments pointed to a product that is not performing as described, plus their customer service is unreachable and when you finally get az reply it is totally ineffective as they try to dismisses the customer's concerns. I have written over 5-6 emails to info(email) and to support (email), first to cancel the order I had just placed, then to request a return authorization. Still waiting for a realistic answer, as if the series of prior emails were not detailed or descriptive enough of the situations. On top of that, the shocks are not "one size fit all". The heal protective patch slides forward to the point that the heal has no protection from abrasion after a few minutes walking. Incredibly, it takes 2-3 minutes per sock to put them on, more so the first few times. A number of threads have come undone, impossible to tell what will happen in the future if a hole will develop or not. They feel overly tight, not just firm. I believe they will fit a medium size foot OK, but not anything over size 10! Do not recommend at all. The idea behind them many seem like the right one, but it is a LONG way from that, do not fall for the sales pitch, not to mention their dismal customer support.
If I were you I'd stay away
If I were you I'd stay away. The shoes weren't wide so they squished our feet and the socks don't fit perfectly. We emailed them dozens of times and didn't get a response until we went to their social media and conplained. They just wouldn't accept our returns no matter how many emails or hoops we have to jump through. They're just avoiding us so now we will dispute it and get a full refund for all of it. At this point I would never shop here again.
1) Product is highly overrated
1) Product is highly overrated.
2) Not one size fits all. Toes hard to fit in (and once you fit them - very painful.) (NOTE: I ordered several pairs for family to try. 2 of us are early 30s, very fit and athletic. 2 of us are in our 50s.)
3) Follow up email was received from Konjoun with request to "Leave a Review." Once you click on that link; there is no clear path to actually leave a review. (Trustpilot seems to be the only method... and the Trustpilot reviews do not reflect the reviews on the Konjoun website - which I now believe are fake.)
Zero customer service response.
Absolutely furious. SCAM!! They are so uncomfortable and it feels like circulation in toes is being cut off. And running on rocks like they claim? Ha, in your dreams.
I requested a refund and they've completely ignored me. No response whatsoever after multiple emails. They have to be shut down. May your feet be crushed by a bus, Konjoun. You deserve it.
Do not use this company
Do not use this company! The goods arrived but they claim to have a 30 day money back guarantee which will not be honoured. No response to emails or in the chat. Very overpriced even with the claimed massive discount on the supposed rrp. One size socks do not fit all. The shoes in UK size 5 were too small for my size 4&1/2 feet.
DO NOT TRUST THIS COMPANY
The socks don't help anymore, walking on sticks, pebbles, etc, than ANY other sock. The socks also DON'T fit ALL. I wear a size 12 and felt total discomfort with the toes spacing.
I requested a refund/return and was met with sarcasm, weird requests and many emails promoting their company during a refund review.
Which I wasn't given. Hindsight 20/20 it shows what a scummy move the company made by asking for a picture "wearing the socks". Which i sent, as I forced my toes into them (especially my pinky), to see if they do help with natural debris. BUT, I soon realized that pic was a setup to dispute my claim of "bad description of product".
Out $90+, but they're out tenfold for the 25 family member's Christmas gifts NOT being purchased with them.
Very expensive trampoline socks
These are nothing more than very expensive trampoline socks. Zero support or protection for your feet. The huge spaces where your little toes go look so goofy I would never want to walk out of the house in these and no response when I asked for a return.
Terrible product
Terrible product. Will not fit feet properly.
Also their refund policy is non existed.
Konjoun is not replying to my email for…
Konjoun is not replying to my email for returning item. Several emails I've sent and no reply
The socks do nit fit well
The socks are not one size fits all. The toe spaces are way too long for my toes. I’m a size 37.5 EU. I reached out to the company for a return further to the instructions on their website. I have received no response to date. I bought two pairs and the insurance. I cannot use the socks and I’m super disappointed by customer service. If they ever do get back to me, it looks like I would be responsible for paying for the return as well. Buyer beware.
FAKE company, provides fake tracking numbers
It has been a month since I placed my order. They gave me a fake tracking number that shows order delivered when it was not! I don't even think they shipped it!!What a waste! Stay away!!
Poor communication.
I finally got my socks after three weeks. When I tried them on they were way too tight. So much for one size fits. I have emailed them about five times trying to get a return address so I can get a refund. They want pictures of the socks on my feet. I said no. Just give me the address. They are very reluctant and so far no return address. I will never ever buy from them again. I feel like I’ve been scammed. DO NOT BUY THESE.
Scam. DO NOT ORDER
Scam.
Nobody EVER answers ANY email or chat message. There is a chatbot that stops answering if you ask something that mentions a refund or return.
They claim less than 1% returns. Of course, because they refuse to answer any contact to process ANY returns. The "30 day money back guarantee" is a SCAM becuase nobody EVER ANSWERS.
One size fits all.....doesn't
The advertised one size fits all...doesn't. My toes don't even reach the toe holes of the socks when my heel is in the heel of the sock. Zero response from the company. They are not honoring their advertised guarantees and I can't wear the socks. No way to return them or get a guaranteed refund. There's zero response so I'm stuck with socks I can't wear. I'm angry and I think this company pays very little for the 'socks' and then sells at a marked up price as being something special and has no intention of honoring any guarantee or refund. It's a win/win for them and a lose/lose for you. I will not order anything from them.
I have had the same experience as some…
I have had the same experience as some of the others here. I wish I had looked at reviews before I purchased. I, too have sent multiple email with absolutely no response. Don't buy from this company!!!
DO NOT BUY THESE SOCKS!
Same as almost all the other reviews! I have sent 5 emails with no reply. These socks dont do as advertised! The reviews on the website are clearly fabricated. What an absolute waste of money! These guys are criminals. DO NOT BIY THESE SOCKS!
It's just a regular reinforced sock
It's just a regular reinforced sock. Everything goes through it, you can feel Everything, and your feet will end up very dirty. Don't buy.
Great product... if it is ever delivered.
I ordered their products three times. The first time they arrived, and I loved them. I wore them everywhere. They didn't last nearly as long as I hoped they would. But they were the most comfortable thing ever.
I ordered a second pair when I was in Poland. I was there for a month. The socks never arrived. They tried to deliver them 2 days (so they say) after I left Poland. They don't give you an option to rush and their time frames are very optimistic.
Because I was 50/50 on the company at this point, I decide to try and order another pair. So I did, it says they were delivered at the Nova Poshta I selected but Alas, they don't have them there.
The biggest problem with this company is they don't really provide tracking information. They just use one of those fake, ghetto want to be tracking platforms, whose updates are about as useful/accurate as "your product is moving around the solar system".
Will not spend another cent with this company. Requesting a fraud chargeback from bank.
Do not fit Mens size USA 13
I am Mens size USA 13. The konjoun socks do not fit at all! My toes will not go into the socks. If you are over USA US mens size 12 DO NOT BUT Konjoun
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