From start to finish, my move with Kartos Moving Company went perfectly. Dean was calm and professional, walking me through every step before the team began. Elijah and the crew were quick, careful, a... Toon meer
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I can't express how grateful I am for the outstanding service I received. The team was not only incredibly professional but also kind, making a difficult task like moving my 6000 sq ft home feel so mu... Toon meer
Bedrijf heeft geantwoord
The worst moving experience I had so far. Movers came late more than an hour. No communication from the company, I had to keep calling them to get any info from them. Then they came and worked very... Toon meer
Bedrijf heeft geantwoord
I recently hired Kratos Moving Inc. for a complex move, and I couldn’t be more impressed with the entire experience. From the very first phone call, their professionalism, organization, and attention... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Kratos Moving is proud to be recognized as a 5-Star Moving Company based in Ontario, Canada. We are dedicated to providing top-tier service that goes beyond just moving items from point A to point B. Our comprehensive services include expert packing, secure storage solutions, and meticulous handling of your belongings, ensuring a stress-free experience every step of the way. What truly sets us apart is our ability to cater to both local and international needs. Whether you're moving across the street or across the world, Kratos Moving has the expertise and resources to make your relocation smooth and worry-free. Our international moving services are designed to relocate customers to every corner of the globe, offering personalized solutions that cater to the unique requirements of each destination. With Kratos Moving, you can rest assured that your move is in capable hands, no matter how complex or far-reaching it may be.
Contactgegevens
27 Roytec Road, Woodbridge, L4L 8E3, L4L 8E3, Woodbridge, Canada
- 647 255 8444
- sales@kratosmoving.com
- kratosmoving.com
4,1
Goed
30 reviews
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The worst moving experience I had so…
The worst moving experience I had so far.
Movers came late more than an hour. No communication from the company, I had to keep calling them to get any info from them. Then they came and worked very slowly, didn't use trolleys. The worst came later. I left to get to the destination myself and they left at the same time. It took them 5+ h to move my stuff 60 km. They claimed it was traffic but I don't believe it. Once again, no communication from them. The movers just kept giving me new ETA and kept rescheduling. The office people did absolutely nothing, just kept getting "someone will call you". After much phone calls and insisting I'm not paying for that they finally agreed to give me some "discount" (felt more like I paid for real time the work while have taken). No explanations of delay, no attempt to make it right, customer service? Never heard of it. You would get better service from random Facebook guys.
They also dropped my stuff, ignored my instructions and scratched their car on a wall trying to park it lol
30 oktober 2025
Review zonder uitnodiging
Antwoord van Kratos Moving Company
Hello Maria,
We’re truly sorry to hear that your experience didn’t meet your expectations. At Kratos Moving, we take all feedback seriously and continuously work to improve communication, efficiency, and overall customer satisfaction.
After reviewing your file, we can confirm that a discount of nearly $500 was already applied as a gesture of goodwill for the inconvenience caused. It’s also important to note that, for legal and insurance compliance reasons, we were unable to accommodate your request to ride in the truck between locations—we understand this may have added to your frustration, and we truly apologize for that.
We’ve since extended an additional compensation offer and would be happy to finalize it whenever you’re ready. Our goal is always to make things right and ensure our customers feel valued and respected.
Thank you for bringing this to our attention—we appreciate your honesty and will use this feedback to continue improving our service.
Warm regards,
The Kratos Moving Team
I can't express how grateful I am for…
I can't express how grateful I am for the outstanding service I received. The team was not only incredibly professional but also kind, making a difficult task like moving my 6000 sq ft home feel so much less stressful. Their support made a difference during what could have been a very overwhelming experience. Thank you for all your help!
1 oktober 2024
Review zonder uitnodiging
Antwoord van Kratos Moving Company
Thank you so much for your wonderful words! 🙏 We’re truly honored to have made your move a smooth and stress-free experience — especially for a project of that size. Our team takes great pride in combining professionalism with genuine care, and it means the world to know it made a difference for you. Wishing you all the best as you settle into your new home! 🏡💪 — The Kratos Moving Team
Total Scumbags
These are the worst people with whom I have ever dealt. They quoted me a price and I paid it and then they held my contents of the truck for ransom demanding almost 50% more money. I paid them a partial amount in cash and then two months later they took almost $3000 out of my credit card. I just applied to get back my money.
13 oktober 2024
Review zonder uitnodiging
Antwoord van Kratos Moving Company
Hello Ken,
Please email us at support@kratosmoving.com or give our customer support line a call at 1-800-321-3222, so we can investigate this matter further and work towards a solution.
We value your feedback and appreciate the opportunity to address your concerns.
Sincerely,
The Kratos Moving Team
I have used Kratos service in the past
I have used Kratos service in the past , they were awesome, this is my 2nd time, and I am sure I would use them again in the future. I did request Elvin and Emil to return for the 2nd trip because these guys are really good, Emil could not make it the 2nd trip, but we met Rovshen.
Rovshen and Elvin They were great! On time, very kind, and were really professional. They packed and wrapped everything. Would definitely recommend them!
17 september 2024
Review zonder uitnodiging
Antwoord van Kratos Moving Company
Hi Nishi,
We truly appreciate you taking the time to share your feedback! It’s fantastic to hear that our movers made your experience a positive one. Congratulations on settling into your new home! Should you need any moving support in the future, don’t hesitate to give us a call—we’ll be ready to assist. Wishing you all the best in your new journey!
They were great
They were great! On time, very kind, and we’re really professional. They packed and wrapped everything and ensured that I was informed every step of the move. Would definitely recommend!
14 september 2024
Review zonder uitnodiging
Antwoord van Kratos Moving Company
Hi Luna,
We truly appreciate you taking the time to share your feedback! It’s fantastic to hear that our movers made your experience a positive one. Congratulations on settling into your new home! Should you need any moving support in the future, don’t hesitate to give us a call—we’ll be ready to assist. Wishing you all the best in your new journey!
Best Movers In Toronto
I recently hired Kratos Moving Inc. for a complex move, and I couldn’t be more impressed with the entire experience. From the very first phone call, their professionalism, organization, and attention to detail were evident. The booking process was smooth, and the sales team took the time to understand my specific needs, ensuring everything was tailored to my requirements. Thank you, Kratos Moving!
16 augustus 2024
Review zonder uitnodiging
Antwoord van Kratos Moving Company
Thank you for taking the time to share your experience!
We’ll be sure to pass along your kind words to the team. Thank you again for recommending us, and we look forward to assisting you with any future moves!
The guys were awesome real great…
The guys were awesome real great attitude. Arrived before schedule. Communication was excellent. They came straight to take care of business fast. Accomplished the goal for the day effortlessly they're very smart.
This couch has been a hassle for other mover's. Other movers have actually carried this couch up the stairs five flights. Your guys paused assessed the situation and they took the couch apart carried out easily and actually it fit in the elevator then into my apartment and put the couch back together. The way your company worked helped in taking care of my property. I'm very happy with their service. I will recommend you guys and use your services again. The cost was worth the value of your professional service.
24 augustus 2024
Review zonder uitnodiging
Antwoord van Kratos Moving Company
Hi Elnur,
Thank you for your kind words and for sharing your experience with us! We’re thrilled to hear that our movers provided you with exceptional service. Congratulations on your new home! If you ever need moving assistance again, feel free to reach out—we’re here whenever you need us. Wishing you happiness and success in your new home!
Honestly truly thankful I found kratos…
Honestly truly thankful I found kratos moving was the best move I have had the service was honestly 10/10, very satisfied at the end would recommend anyone who is looking for a move to go with kratos moving
10 juli 2024
Review zonder uitnodiging
Antwoord van Kratos Moving Company
Hi Mani,
Thank you for your kind words and for sharing your experience with us! We’re thrilled to hear that our movers provided you with exceptional service. Congratulations on your new home! If you ever need moving assistance again, feel free to reach out—we’re here whenever you need us. Wishing you happiness and success in your new home!
Great service thank you
Just would like to say thank you to kratos moving for a excellent job from start to finish.
Definitely be using again thanks
17 augustus 2024
Review zonder uitnodiging
Antwoord van Kratos Moving Company
Hi AMS,
Thank you so much for taking the time to share your experience with us! We're delighted to hear that our movers exceeded your expectations. Congratulations on your new home! Should you ever need assistance with another move, don’t hesitate to reach out – we’re always here to help. Wishing you all the best in your new space!
Kratos Boxes
Thank you Kratos for making my moving experience tidy and efficient. Your boxes and foam were top quality keeping even my most delicate possessions safe!
16 augustus 2024
Review zonder uitnodiging
Antwoord van Kratos Moving Company
Hi Amerika,
Thank you so much for taking the time to share your experience with us! We're delighted to hear that our movers exceeded your expectations. Congratulations on your new home! Should you ever need assistance with another move, don’t hesitate to reach out – we’re always here to help. Wishing you all the best in your new space!
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