Kronen-p0ps Reviews 

204
•
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I am still waiting for my Pre-order for almost an entire year (25th June 2025). I wrote them multiple questions. I didnt get any respons wether it will be shipped or if I can get my money back. Since... Toon meer

Beoordeeld met 5 van de 5 sterren

Seriously the best packaging ever for Funko's. Arrived in free protective cases,which was good because even though there was fragile tape all over the box it still arrived dented,but the contents were... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So pleased to stumble across this website for a pop I couldn't find elsewhere. Easy to order, easy to set up an account, clear pricing and postage costs. Very quick delivery, well packaged. Excellent... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great company as always, had to email to confirm something and they replied straight away and where super honest and helpful with my enquiry. The funkos themselves are as great as ever and are always... Toon meer

Bedrijfsgegevens

  1. Verzamelaarswinkel

Geschreven door het bedrijf

UK independant online retailer stocking exclusive Funko Pops. We also supply our very own Premium Quality Pop! Protectors! Loungefly bags will be coming soon, including exclusive American bags too! We pride ourselves on our service, communication and packaging! Feel free to contact us should you have any questions!


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

204 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

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3,8

Alle reviews

(204)

3 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Amazing

Great prices, fast shipping and customer service was amazing; very helpful and friendly when dealing with my order and queries

27 juli 2023
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Antwoord van Kronen-p0ps

Thank you for taking the time to leave us a review Ashleigh! It is much appreciated! :)

Beoordeeld met 5 van de 5 sterren

Great communication

Fab communication, price and fast delivery. Would 100% recommend lovely company to deal with.

17 juli 2023
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Antwoord van Kronen-p0ps

Thank you so much for your review Jenni :)

Beoordeeld met 5 van de 5 sterren

Excellent Service

Item arrived extremely well packaged and quite quickly. Spoke to customer service just to check that everything was okay, as it took a little longer to ship. Customer service was absolutely so helpful and very nice; item shipped exactly as I was told. Absolutely will shop with again! Cannot recommend enough!

15 juli 2023
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Antwoord van Kronen-p0ps

Thank you for taking the time to leave us a review, we really appreciate it! :)

Beoordeeld met 5 van de 5 sterren

Great prices and very quick

I ordered 3 of the discounted damages items. They arrived with very little damage. My parcel was dispatched within 2 hours of the order and arrived quickly

19 juli 2023
Review zonder uitnodiging
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Antwoord van Kronen-p0ps

Thank you Akbar for taking the time to leave us a review, it is much appreciated :)

Beoordeeld met 5 van de 5 sterren

Safely packaged and fast delivery

Purchased a Pop Vinyl that was already in stock and not a pre-order so it was very quickly dispatched and at my door. Packaging was also very secure with no damage to the box or the item inside. Could not be happier with the service, thank you! Will definitely consider purchasing from Kronen Pops again in the future.

28 juni 2023
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Antwoord van Kronen-p0ps

Thank you so much for taking the time to leave us a review! :)

Beoordeeld met 5 van de 5 sterren

Best place to buy funko pop

Fantastic services most definitely be ordering with them again.

28 juni 2023
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Antwoord van Kronen-p0ps

Thank you so much for your review Stephanie! We really appreciate it :)

Beoordeeld met 1 van de 5 sterren

L’attente est très très longue et j’ai…

L’attente est très très longue et j’ai eu la très mauvaise surprise de devoir payer 21 euros à la réception et ce n’était pas que des taxes mais aussi l’acheminement et ce n’est pas normal!! Tout devrait déjà être calculé pour ne pas avoir ce genre de mauvaise surprise et bien sûr ils n’ont rien voulu savoir! Bref je ne commanderai plus chez eux car ce n’est pas sérieux!

15 juni 2023
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Antwoord van Kronen-p0ps

Thank you for sharing your feedback with us. We regret to hear about your dissatisfaction with the extended wait time and unexpected charges upon delivery. We understand that these issues can be frustrating, and we apologize for any inconvenience caused.

We would like to reiterate that in our Shipping Policy, it is clearly stated that any import charges, including taxes and shipping fees, are the responsibility of the customer. We have taken into account the laws and regulations regarding import charges in your country, and our policy reflects these requirements.

Regarding the wait time, please note that the extended duration was due to the pre-order nature of the items you purchased. We made every effort to dispatch your order on time, according to the estimated time of arrival (ETA) provided for pre-order items.

We sincerely apologize if there was any miscommunication or misunderstanding during our previous correspondence. Our aim is to provide exceptional customer service and address any concerns you may have. If you have any further questions or require assistance, please don't hesitate to contact our customer service team.

Beoordeeld met 5 van de 5 sterren

safely packaged + great service

safely packaged, took a little while to arrive but once dispatched it was delivered within 2 days. the pop vinyls came in great condition. great service and will definitely buy from again :)

16 juni 2023
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Antwoord van Kronen-p0ps

Thank you so much for leaving us a review Carmen :)

Beoordeeld met 4 van de 5 sterren

Fair prices and came in good condition

Pops came in great condition. Prices are fair and customer service (over instagram) were helpful.
Pops did take a while to arrive but they were a pre order so cant complain. Only issue is delivery was a bit pricey (may have been charged twice for delivery even tho all pops arrived at once) but still a great deal for the pops i bought.

18 mei 2023
Beoordeeld met 5 van de 5 sterren

We had an issue with delivery dates but…

We had an issue with delivery dates but they responded to my email quickly and came up with a suitable alternative and did not charge us anything extra. They were very prompt in reply and helpful

1 mei 2023
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Antwoord van Kronen-p0ps

Thank you so much for taking the time to leave us a review :)

Beoordeeld met 4 van de 5 sterren

Room for improvement, but would use again.

Ordered 2 pops, their anticipated dates were wrong but I I'd checked other sites who had more accurate dates so they did arrive when I was expecting them to at least. The latter was one of the larger VHS cover ones and their default postage labels didn't cover the cost so I had to pay an extra 3.50 to pick it up from the post office depot. You have to pay for the postage anyways but there is an additional handling fee so not ideal.
Hasn't put me off using them again if I need to, but there is definitely room for improvement in their operations.
Edit: upgraded to 4 star after receiving below response and additional postage refunded.

2 mei 2023
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Antwoord van Kronen-p0ps

Hiya Gary, thank you for taking the time to leave us a review. We will take note of your points and do better. I am sorry to hear Royal Mail charged you extra, I will have this resolved for you right away.

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