Lakeside Collection Reviews 

a few months ago my wife ordered some things and sent a check she miss added and they emailed me saying that we owed them $5.20 so we send a check on 10/19/2022 the check was cashed on 10/28/2022 they keep insisting that we never paid yet I told them that the canceled check in my hand and the continued insisting we still owe them the money watch yourself these people will rip you off

BEEN SCAMMING US FOR A YEAR, tried to call, chat, email to get us off the membership but they kept charging us. I have all the evidence and trail of communication. DO NOT BUY OR SIGN UP WITH THEM!!!!!!!! I am know after this review they will copy paste the response ..but I did try to reach out and they did not respond or took us off. I will only accept a refund for a full year that they kept charging us as a response.

I ordered a torch from .
Lakeside ink but it never arrived.

A close family member sent me a gift through this company who promptly used my mailing information to create an unauthorized account. They began sending me MULTIPLE mailer catalogs which overstuffed my mailbox, rendering the lid unable to close, crushing important mail documents and exposing them to the elements wherein many pieces were ruined in the rain. Further, I maintain consistent registration with the DMAChoice registry and my account is active through December of 2028. The Lakeside Collection ignored this "Do Not Mail" status and sent unsolicited mailers, anyway. Worse yet, the gift was from a family member under a family name I do not use (or disclose) to ANYone, let alone create any accounts under this name. It is NOT my legal name, and I cannot provide current proof of identity therefor.

I attempted to go to their website to "opt-out" of a mailing list for which I never opted in. The only way to do so would be to create a full-blown account with their company, providing even more information, which I do not intend for them to have, and then change my mailer preferences. The creation of that account also requires agreement to receive additional marketing to all phone, email, and USPS contact channels. Suffice to say, I did NOT create an account. Their "chat" also requires verification of an email I do not wish to provide.

Next, I called their customer service line (not toll-free) and provided the Mailing ID No. on the back of each catalog received, verified the mailing address, verified my last name, and informed them the first name is a "nickname" that I DO NOT GO BY, but the representative insisted on calling me that on several occasions, regardless. She then insisted I must disclose an email address and phone number for "verification purposes" despite the fact that none was ever provided, and I only receive their mailers as a gift recipient. She CATEGORICALLY REFUSED to cease all harassment without disclosure of private information (phone and email), which could not be verified, as it was never provided in the first place. Further, their website states that provision of email and phone number constitutes approval to receive their marketing! She placed me on hold for more than 30 minutes waiting for a "supervisor" that never came on the line.

So far, I have spent more than 90 unpaid minutes between websites, phone calls, and other logistics management simply attempting to stop mailers I never authorized and cancel an account that was created in my identity without my permission. They verified ALL AVAILABLE information, and still refused to cancel the mailers. I am now filing complaints and reports with all available entities, and will return every piece of mail received "Refused -- RTS."

It is illegal to continue harassing someone through email when they have unsubscribed and will get you in big trouble with ICANN. How is it legal to harass someone through the federally governed United States Postal System, waste tangible resources, demand disclosure of more private and personally sensitive information, and occupy equipment dedicated to approved purposes, when they have blatantly requested cessation?

CONSUMER BEWARE. I placed an order with Lakeside Collections & paid with my Visa. I then was deluged with e-mails promoting their products. I tried unsubscribing many times to no avail. I then contacted Lakeside & requested removal from their e-mail list. I rceived reply from their Customer Support saying they would do so. I discovered Lakeside had surreptitiously used my Visa to enroll in their program LSCPerks.com whereby I was unknowigly paying for their advertising which I had attemped to escape from. The use of my credit card without my nowledge or consent amounts to fraud and I have contacted the Illinois Attorney General's office to make a formal complaint.

After I received my I was totally disappointed in the quality of my order.

The storage cabinet broke as soon as we tried to put it together. The stovetop protectors are a big JOKE!!!

The only thing worth paying for is the cat mat.

I will NEVER order from your cheap company again and will let others to do the same. Ridiculous

Pati Allen

Ordered two vertical plate holders (two big hunks of plastic). Took Lakeside a full week to actually ship them. Did arrive fast after that as they used FedEx but you pay for that - charged $7 just for shipping. Did NOT ask for expedited shipping. Product is decent (screwing up plastic has to be hard). Who knows, maybe they actually make them after you order. Eliminates inventory costs.

It's a scam give you a false tracking number nothing ever arrives. 1 star is too much

shipping time is much longer than promised!! customer service hangs up on you when you ask to speak to a manager!!!

Prices are really good. Shipping was a little slow, but it was Christmas time and I had a big order. Like products as had replaceable standard batteries and some name brand toys do not. Toys were really inexpensive, but liked the quality. Saw other reviews saying had not received, but they were impatient around Christmas and made me think I wasn't going to get, but I did.

I ordered a childs toy for a Christmas gift Nov 23rd. It didn't ship until Dec 7th, or they told me it shipped. It actually hasn't shipped because only the label was made. Today, Dec 13th, it still says USPS is awaiting item. So 20 days after I ordered this, it still hasn't shipped. I will not order from this place again. Also customer service is not USA based and neither are the items, so definitely will not be ordering anymore.

ordered two cat 'stained glass' window decorations advertised on Facebook. They were not expensive (about £9.00 each) plus postage so I didn't expect quality stained glass, but thought they would be clear plastic. I should have read the description better. They are a very thin sticker which is difficult to apply without creasing I contacted company through this info regarding a return code for a return and he got the issue sorted within a few minutes … excellent service !!company number²¹⁴₅₀₆one one EIGHT

DATE I ORDERED 21/09/2021 DO NOT ORDER FOR THESE REASON

ordered two cat 'stained glass' window decorations advertised on Facebook. They were not expensive (about £9.00 each) plus postage so I didn't expect quality stained glass, but thought they would be clear plastic. I should have read the description better. They are a very thin sticker which is difficult to apply without creasing

I bought an OUTSIDE use multi-colored globe in late Sept 2021. This globe is already not working after 2 months. This is for outside use and clearly it does not continue to work outside in the weather. Lakeside did send me a replacement so customer service is great.

Never would have bought this end table if I'd known how cheap it was. Parts don't fit, plastic "nuts", incomplete instructions. This was my first and last order from Lakeside.

First issue was that they automatically signed me up for a Lakeside Perks account and charged my card for $14.95, with no email notification or anything. I happened to see it on my credit card bill and had to have it removed. Next, I called for a return but never got the label and had to call a second time. Finally, their shipping costs are extremely expensive, and if you need a replacement, they charge you even more to return it, making it cost prohibitive to make a return. The item itself is actually nice, but their service and process is terrible. Do not recommend using this company when there are so many others who are far better.

Terrible customer service! Ordered a product that went on half price days later, I called, spoke to someone in a different country and said the company would not do anything to remedy the situation. Bad business. Will never make that mistake again.

They ran a promotion advertising Halloween outfits weeks ago , ordered one…..it’s Halloween tomorrow and nothing has arrived😂😂😂. They say it will get here eventually 😂😂😂!! Best not order a Christmas tree otherwise I’ll get putting it up at Easter. How do people like this operate a business?? Surly a joke. I rest my case……

This company is a disgrace i ordered two Crystal Lamps at £54.97 on the 27th September but they have still not arrived and they have not replied to my emails i m sorry i didn't check their Feedback first or i wouldn't have bought from them if i don't get my refund of £54.97p soon i will be contacting my solicitor to get my money refunded this company is a BIG SCAM BEWARE

Lakeside has some really great products for reasonable prices, but the customer service is terrible. I was sent several wrong items in my order and a few of the items I ordered were missing. They told me I'd have to pay to send the wrong items back to them and I refused (since I didn't order them). I tried them again recently and I already regret my decision. The items have been "preparing to ship" for 7 days and there are no customer service agents to answer calls or answer their online chat on their website. I would like to cancel my order, but I can't get through to anyone. I will NEVER order from this company again.

I ordered three pairs of flannel pajama pants from Lakeside Collection on September 24. I've never ordered from them before, but I couldn't resist the price of 32.99 for three pairs, whereas the site I usually order clothes from wanted 25.99 for one pair.

The delivery was very prompt. I received them today, September 29, just five days delivery time, really less when you consider that I ordered late on September 24. All the more amazing because the shipping was free and they used FedEx.

The pants seem fine, very pretty and comfortable. I will say that the flannel is a little thin, not as thick as it would have been if I'd been willing to pay more, but hey, I wasn't willing to pay more, so I wasn't expecting thick flannel.

If the pants fall apart prematurely, I'll come back and change my review, but for now I'm a satisfied customer.

With prices this low, it's unreasonable to expect very high quality items, which people need to keep in mind.

Also, I do not believe, as another reviewer wrote, that Lakeside Collection posts only the positive reviews and ignores the negative ones, because I have seen some negative reviews on their website. And although there are obviously issues here and there, I do not believe this is a "scam" website.