Lambland Reviews 

I have placed a first time order for these Lambswool inner soles & I felt compelled to recommend them on this review.
They are so soft, comfortable and do not bunch up like others I have had. They are very reasonably priced and not too thick or thin, so pleased with them!!!

I had bought a new wool jumper last year and did not used it nearly 10 months and was hanging in my cupboard since then. Used it first time in January and noticed a hole near left cuff. Sent a photo of it and explained it to Paul Spencer. He acknowledged it and posted me a replacement without any fuss. Many many thanks Paul and thanks for your services and response. Will recommend this seller and will buy in future. All the best.

I received my order from you yesterday, the black steering wheel cover, I just had to let you know just how delighted I am with it, I brought my old one back from Australia nine years ago, I wore it out, now I have yours in pride and place, it is so lovely, soft and beautiful to touch! The quality is second to none! So highly recommended!

Before Xmas, I ordered a pair of slippers for my husband's birthday, but they didn't arrive. We've since learnt that this was due to the postal strike. When I called Lambland, they always answered the phone and immediately sent a replacement pair.
My husband absolutely loves his sheepskin slippers. Thank you.

I returned a rug to them which got lost in the post, and I then managed to re-order the one I wanted.....4 times! They quickly and efficiently refunded 3 of my orders, and the rug I wanted arrived in time for Christmas.My son was over the moon with his beautiful black sheepskin rug.I forget the name of the guy who helped me, but I do remember how helpful he was and what brilliant customer service he provided.

Excellent service regarding free return of slippers for a larger size.

Ordered sheepskin slippers for husband's Christmas in good time but left unopened until Christmas when I realised I'd been sent 2 sizes too big. Contacted the company (via Amazon), arranged a return and had the new slippers delivered on the same day I posted the return. Shame about the original mistake but well rectified.

As a supplier to major online companies I fully understand the complexities to the online supply chain. So taking this knowledge into account, it is companies like Lambland that give the industry a bad name.
I placed and order 16 days ago. Upon tracking the order i became aware that the order had not even left their warehouse. The product was advertised as in-stock. Clearly it wasn't. Professional online retailers try to ship under 24hrs. 16 days and the order is still not dispatched speaks volumes. I would never buy off this company again. I wonder if I will receive my purchase ??

Car seat cover arrived looked like it had been just thrown in a large box. Very poor quality stitching and a small tear at a stress point on the lining. Contacted Lambland they arranged collection of the defective product and delivery of a new one. The new seat cover arrived well packed and in pristine condition. How the first one slipped through quality control os a mystery as it was obviously a second. Thanks for sorting the problem but from a company like Lambland that item should never have been sent out

Just recieved fourth order from Lambland ,had a problem with one order ,but sorted promptly.Super company are Lambland.Will use again,and all products made in UK.Thank You all at Lambland.Cheers Andy.

Visited the store in Ilfracombe after browsing cushions online. Hubby paid and when we got home he gave me the receipt. Shockingly he had been charged more than £14 more than if we ordered online. I emailed them and they agreed to refund the difference and let me have them at sale price. The store is in a very busy tourist destination and the tickets are marked up above and beyond full price on the website (£17.50 online - £21.99 in store). I know they have overheads but at £4.49 per item, that's taking advantage of the tourist trade.

I have recently brought two sheepskin rugs from Lambland. they are of a fantastic quality one in red and the other in purple . Beautiful colours I would highly recommended this company

Thank you for such a wonderful service re my husband’s slippers.No hassle,just immediate response to send me a replacement.

A super company. I have been buying sheepskin slippers for many years from lambland. This year I ordered some to be sent to my friend overseas and they got caught up in the disaster that is brexit and the new rules about sending items through the post. The result was that I had an email with a shipping update to say that they were being returned to lambland. I contacted lambland by phone and they were brilliant and gave me the option of an instant refund or replacement - luckily I was about to visit my overseas friend and asked for some slippers to be sent to my address which is exactly what happened. I didn’t have to jump through hoops and provide masses of evidence they just sorted out the problem very quickly and without fuss which is a true sign of a reputable company- it’s often what a company does when something goes wrong that makes them stand out. On this rare occasion there was a problem because of brexit and lambland sorted it and made it ok easily. I also like it that they are easy to get hold of on a phone number that doesn’t cost a fortune or keep you in a queue for hours. Thanks lambland!

Superb quality and beautifully made. Order came within two days and am delighted with my ochre sheep bobble hat. Customer service was excellent and replied immediately to my query. Thank you Lambland.

I ordered a hot water cover as a Christmas gift. I contacted the company when the goods didn't arrive to discover I had foolishly provided the wrong post code.
Paul and Matt immediately sent out another one. My daughter-in-law loves it. Thank you for great customer service and product.

I bought super soft foxy Dave toy which cost £8.33 but the postage was £8.39 which seemed excessive as the to weighs very little I live in South London so not far.

I recently ordered a leather multi zip waist bag which can be doubled as a cross body bag! The quality of the leather is amazing and at such a competitive price.
I found the item under the Fruugo website and got introduced to Lamb land. I will deal with them direct in future.
I use a competitor down here in Cornwall namely Celtic and co. They’re far more expensive for similar items.
There were a few hiccups dealing with the Fruugo website but now I’m dealing with them direct it’s far more efficient.
I cannot praise Melissa the Office manager and content creator enough for her customer service.
This is a third generation family business established 1961 that deserves support.
Thanks so very much for the 10% off voucher on my next purchase.
Kyra

Excellent Service including the exchange of incorrect sizing by myself.

I absolutely love this jacket ! Treated myself to a Ladies Aviator finished sheepskin after looking at several other UK sellers. I’m quite petite so didn’t want anything too bulky (size 8-10)
I ordered an 8 online, direct from Lambland and it’s spot on. Very well made. A quick note about chemicals and such like... i’m intolerant/allergic to some hair dyes and have reactions to the dye on leather handbags (seriously) This seems fine... no tongue tingling after trying it on and wearing it for a while 👍
Arrived promptly next day delivery.
Very happy. Glad to support UK company.