I found the identical branded part available on EBay at 25% of price without the unavoidable Lamona spares £9.95 next day delivery which in reality turned out to be 3 days. I now know to new check A... Toon meer
Bedrijf heeft geantwoord
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Colin from Dryburgh Domestics, was excellent from start to finish. He gave us a call beforehand to arrange a suitable time and turned up exactly when he said he would. He was friendly, knowledgeable... Toon meer
Bedrijf heeft geantwoord
I haven't ordered anything I book a warranty call as the freezer stopped working The engineer didn't even look at the appliance, couldn't be bothered poor service won't buy lamina ever again
Bedrijf heeft geantwoord
Had a.m appliances to fix our oven today. Extremely happy with the job, very friendly, knowledgeable and professional. Would 100% use again and recommend everyone to use a.m appliances. From a ver... Toon meer
Bedrijf heeft geantwoord
3,7
Gemiddeld
1K reviews
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Antwoord van Lamonaspares
Hi Iram, thank you for taking the time to write such a great review. Best wishes, Alexandra
Cooker hood filters
These were not available in stores and it was very difficult to find the correct ones online. I was only able to do this as I found the original paperwork from 11years ago with their serial number. They did not arrive quickly.
18 mei 2026
Antwoord van Lamonaspares
Thank you for raising this with us. We’ve shared your comments with the relevant people who will investigate further. Sincerely, Alexandra
Antwoord van Lamonaspares
We appreciate your feedback. It has been shared with the relevant department. Thank you, Alexandra
I will NEVER purchase a Lamona…
I will NEVER purchase a Lamona appliance again.
I am absolutely furious that I have spent thousands on a brand new kitchen and the light inside the brand new cooker does not work. When I called to get this sorted I was told it won’t be covered under manufacturer and there will be a call out charge and cost to replace!!! All they did was try and sell me insurance!! They also needed the Howdens invoice which I do not have as I was told by Howdens that due to data protection this goes to the builder. They did have all my details though and I confirmed everything. It’s absolutely terrible that when you purchase something brand new and it is defective, even if it is just the light (which helps my elderly mother) that you have to pay to get it repaired/replaced. It’s only been installed like 2 months. Disgusting!!
29 mei 2026
Review zonder uitnodiging
Antwoord van Lamonaspares
Thank you for taking the time to share your experience with us. Your feedback will be shared to the appropriate team to review. Best wishes, Alexandra
Really good delivery service
18 mei 2026
Antwoord van Lamonaspares
Hi Kevin, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Alexandra
Great to find the spare parts online…
Great to find the spare parts online and delivery was great although not quick as it took boy 2 weeks.
18 mei 2026
Antwoord van Lamonaspares
Good morning Hugh, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Alexandra
Answered within the day
Answered within the day and reordered broken part without a quibble!
Very impressed.
22 mei 2026
Antwoord van Lamonaspares
Good afternoon Chris, thanks so much for leaving this 5* review! That is great news. Best wishes. Alexandra
The repair was completed in under a…
The repair was completed in under a week from being reported
21 mei 2026
Antwoord van Lamonaspares
Hi Paula, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Alexandra
Very easy to book and swift service
21 mei 2026
Antwoord van Lamonaspares
Good morning Dudley, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Alexandra
Antwoord van Lamonaspares
Thank you for raising this with us. We’ve shared your comments with the relevant people who will investigate further. Sincerely, Alexandra
Antwoord van Lamonaspares
Hi, thank you for taking the time to write such a great review. Best wishes, Alexandra
Great service
The service from the engineers was excellent. Our only issues were the length of time it took from diagnosis of the fault to the spare part being received and our rebooking for the work. It was also quite difficult getting the first appointment and took a long time answering questions and trying to be sold further insurances.
20 mei 2026
Antwoord van Lamonaspares
Thank you for taking the time to share your experience with us. Your feedback will be shared to the appropriate team to review. Best wishes, Alexandra
Easy ordering
Easy ordering. I was a bit concerned but I was pleasantly surprised. Delivery was excellent too.
12 mei 2026
Antwoord van Lamonaspares
Good morning Anne, thank you so much for leaving this 5* review. Take care and enjoy your day! Alexandra
The spare part arrived in 2 days as the…
The spare part arrived in 2 days as the engineer said it would, we managed to fit it ourselves without any problems.
14 mei 2026
Antwoord van Lamonaspares
Good morning Janice, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Alexandra
Antwoord van Lamonaspares
Hi Andrew, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Alexandra
Swift delivery of order and easy to…
Swift delivery of order and easy to locate correct item
7 mei 2026
Antwoord van Lamonaspares
Thank you for the positive review Bev. All the best, Alexandra
Ordering was easy
Ordering was easy and rubber fridge door gasket seal arrived promptly, so no complaints with service.
However it didn't solve the problem and my fridge door now not only has no suction but it won't even close and keeps popping open. It was old so unfortunately a new fridge/freezer has had to be ordered. It was 16 years old so I think that's pretty good time for an appliance to last.
12 mei 2026
Antwoord van Lamonaspares
We appreciate you taking the time to share your positive experience. Your feedback has been passed on to the relevant department. Many thanks, Alexandra
Perfect Spare Parts
All parts I ordered arrived quickly and were well packaged. Pleased with this purchase
12 mei 2026
Antwoord van Lamonaspares
Good morning Alison, thanks so much for leaving this 5* review! That is great news. Best wishes. Alexandra
Engineer turned up on time great guy
Engineer turned up on time. Rang to let us know he was on his way. One of the most helpful people I have ever met. Explained what was wrong with our oven fixed it and answered all the questions we had about our oven. His name was Craig if you get this guy in your house you will get great service
12 mei 2026
Antwoord van Lamonaspares
Good afternoon Nigel, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Alexandra
No response to aftersales request
No response to aftersales request - no phone number to call - when I found a phone number for the company I was then passed from one office to another only to be referred back to the same email address that's not responding. Poor aftersales.
*EDIT* Got a response after posting on here, so upgraded a couple of stars. Remained a hard work process.
20 april 2026
Antwoord van Lamonaspares
Thank you for bringing this to our attention Paul. Your feedback has been shared internally with those best placed to review it. Regards, Alexandra
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