lampiisvetlina.bg Reviews 

Отказахте поръчката ми, защото исках да платя с наложен платеж.

Quick delivery. Everything was as expected.

Не сте коректни

Waiting for nothing, no feedback, no order

Доволен съм

!!!!!!!!!!!!!!!!!!!!!

Възползвайте се от качествени осветителни тела и на добра цена! Винаги има и отстъпки и промоции!

When I had a question, I received very fast a reply by email.

Отношението и продуктите са прекрасни.

Имах 5 поръчки всичките бяха успешни а тази последната ме разочарова не мога да платя в кеш на куриера защо???? Повече не ми пращайте имейли вече приключих с вашите лампи ще си поръчам от друг сайт

Great service, fast delivery, ongoing information

We ordered some lamps thinking they were perfect for our renovated kitchen. We commited to them so much that we bought all other lamps to match their color, they just looked so good on the website.

Unfortunately, what we received was a massive disappointment. There were issues with all three lamps ordered. Two had paint peeling off and the third had a faulty mechanism. We ended up accepting a discount on the peeling ones and a replacement for the faulty mechanism, we will end up doing some DIY on them so we can use them as intended. I do appreciate the quick response and turnaround on the replacement and refund.

What doesn't sit right with me and the reason for this low score is that when I requested a replacement for all three, and for them to ensure they had no defects prior to dispatch, they replied that they couldn't guarantee the replacements wouldn't have the same issues. Which means they are happy to continue providing poor quality items when they have been made aware of different product issues.

Furthermore, the parcel arrived with Speedy, but they sent us a UPS return label. UPS is not a leading courier in Bulgaria and their offices are few and inconvenient to reach. When you're doing business in a different country, you should offer what is most convenient for the customer, not for yourself. This is sadly another case of websites which appear to be Bulgarian but are actually based in Poland, the Netherlands or who knows where. There is no phone number to reach them, and they clearly use Google Translate to communicate with you. At least we learned our lesson and we'll rely on local shops next time.

Vey happy with the product . Thank you !

Много красиви лампи поръчах от сайта, но добра цена. Доставката беше сравнително бърза и продуктите бяха опаковани внимателно. Единствената ми забележка е, че едно от кристалчетата на кристалните висулки липсваше.

Качество, бързина, коректност

Осветителни тела, които поръчах изглеждат добре, въпреки че все още не сме получили доставка, която направихме преди няколко дни.

The product is as described. Easy to assemble. Prompt delivery.