Generally a good purchasing experience, but our lamp arrived dented. You have not been responsive in addressing this unfortunate issue. It has been at least two weeks since I reported this problem and... Toon meer
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Lees wat reviewers zeggen
Let’s start with the unfortunate shipping of the incorrect lamps (a pair of Arroyo sconces). These are custom made to order, so take weeks to deliver. So I was dismayed when they arrived, making the f... Toon meer
Bedrijf heeft geantwoord
I found the lamp I was looking for at Lamps Depot which was sold out on other sites. Lamps Depot gave me an in stock estimate with updates. I was delighted when my lamp finally arrived and they follow... Toon meer
Bedrijf heeft geantwoord
It took a few times for my order to get processed and when it did I was told it was out of stock. LD located a source but it cost me an additional $200 for shipping. I agreed to pay the additional shi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We offer chandeliers, pendants, flush mount lighting, track lighting, recessed lighting, table & floor lamps, ceiling fans, wall sconces, outdoor lighting, and more.
Contactgegevens
30 N Gould St Ste 3404, 82801, Sheridan, Verenigde Staten
- 800-827-0612
- support@lampsdepot.com
- lampsdepot.com
3,2
Gemiddeld
33 reviews
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The sconce lights I ordered were really…
The sconce lights I ordered were really great. We love them. It did take a long time to get them though.
12 maart 2024
Horrible experience
My return experience has been very frustrating. I ordered a lamp that was backordered. I cancelled the order and a lamp was sent anyway. I didn’t even open the item and lamps depot has asked me to jump through hoops to return their product. After 5 Phone calls to customer service and 3 weeks I still do not have a Return authorization. I will never purchase from this company again. My experience has been beyond frustrating.
6 maart 2024
I ordered a lamp & night light from…
I ordered a lamp & night light from them as it was a bit cheaper than other stores... what a mistake. Charged my credit card the same day I placed order then kept getting... "waiting on warehouse to ship out"..
DON'T EVER ORDER FROM THIS WEBSITE!
02/13/24 update: finally got the lamp but never received the nightlight so I thought I was saving a few bucks but in the long run.. this company is horrible!!
29 januari 2024
Review zonder uitnodiging
They did not stand behind their sale in…
They did not stand behind their sale in November and made us pay more money in December to ship the product. Product made it two days before Christmas and was ordered before Thanksgiving. Customer service has no answer other than wait for email to when product ships
21 december 2023
Lamps Depot delivered
Lamps Depot delivered! it took a bit longer than I expected but the lamps I ordered arrived safe and sound. The company communicated with me throughout the experience so I knew what to expect. That means a lot these days. I'd order product from them again.
20 november 2023
The quality of the light fixture is so…
The quality of the light fixture is so nice. It is a wonderful addition to our home. Definitely completes the space.
2 november 2023
Shady website that isn't upfront about their shipping fees
Much like the reviews before this I had issues with shipping costs on this website. The website clearly states all orders over $300 are free shipping. I ordered light bulbs and didn't hear anything for a week and a half and then I got this email which I have copied and pasted. It reads:
"Good Day!
How are you doing? The goal of our company is to provide the best products for our customers and upon running a quality check on the items in your order,
Our warehouse team informed us that fulfillment of its shipment will not be possible because of some damages.
We have reached out to our third-party warehouse. The good news is that they have the item in stock. However, there is an additional shipping cost due to the size, distance, and weight. The shipping cost is $612. As our valued customer, we are happy to cover 50% of the amount. So you only need to pay an additional $306 to ship the item. Please let us know if you wish to proceed.
Thank you again for doing business with us! We will wait for your response. Have a great day!"
Seems like a middle man scam to me. Probably a company that outsources their products from smaller third-party warehouses overseas in the Asian market then trys to back load the shipping fees onto the customer after the fact. The only reason I am giving them one star is because zero stars is not an option. 0/10 would not recommend.
20 november 2023
Review zonder uitnodiging
Never Shop Here!
I ordered two pendants, because they were a bit cheaper than the other places. What a mistake! I waited weeks to hear whether or not they shipped. I just received a notification that they were damaged in the warehouse and that there would be an extra charge of $580 dollars to have them shipped from a different warehouse. However, because I was such a good customer, they would split to cost with me. Hahahaha! Do they think I'm stupid?
15 november 2023
Review zonder uitnodiging
i would NEVER order from this company again...
it took a VERY long time to get my items Then when I tried to send the items back ( under cabinet lighting). i can not get a return authorized - Di not purchase anything from this company - stay away. You have been warned.
28 september 2023
Ordered it on line with FREE SHIPPING…
Ordered it on line with FREE SHIPPING Then get a notice that it’s an extra $100 to get it from some where house but they’d split the shipping ( despite other websites had it available). The topper was I saw it at LOWES for$99. I’ll NEVER use you guys again
23 augustus 2023
Great bedside lamps
Found what I wanted on the website at a good price. Lamps were well-packed and arrived in perfect condition. They look great on my bedroom nightstands.
One minor complaint: website said they take bulbs up to 150w but the lamps say max. 100w.
10 juli 2023
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