Landlord Safety Experts Reviews 

49
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

This company is a scam. I booked an EICR inspection with this company. The inspector told us that everything looks good and no issues have been found. We believed what he told us as the electrica... Toon meer

Beoordeeld met 5 van de 5 sterren

I was delighted with the Fire Risk Assessment service from Landlord Safety Experts. The whole process was professional, friendly, and swift. I was able to book the FRA within 1-2 days and I received a... Toon meer

Beoordeeld met 5 van de 5 sterren

I contacted the company for a same day Fire Risk Assessment. They promptly arranged an assessor to attend and provided reports as requested. Very grateful that they were able to do this so quickly and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Needed a EICR to be completed. Started the enquiry in the afternoon and it was booked and executed by 12:00 the following day. Pretty seamless, and they dealt with the tenant directly so no hassle for... Toon meer

Bedrijfsgegevens

  1. Vastgoedonderhouder

Geschreven door het bedrijf

We help landlords, homeowners, estate agents and property managers keep properties safe, compliant and ready for tenancy across London and surrounding areas. Our service is built around fast booking, reliable attendance and clear communication from start to finish. We provide a full range of landlord compliance inspections and certificates, including Electrical Installation Condition Reports (EICR) and remedial works, Gas Safety Certificates (CP12), Fire Risk Assessments for residential and commercial premises (including blocks of flats), Emergency Lighting testing and certification, fire alarm support, PAT Testing, EPCs, asbestos surveys and reporting, fire door inspections and certification, plus consumer unit upgrades and electrical repairs where required. We understand compliance is time-sensitive for move-ins, renewals and management deadlines, so we keep the process simple: book an appointment, complete the inspection, explain any findings clearly, and deliver your paperwork promptly (often within 12–24 hours depending on access and the job). If you’re unsure which certificate you need, managing multiple properties, or working to a strict deadline, our team is here to guide you and arrange a convenient visit with qualified engineers.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

49 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 40% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,1

Alle reviews

(49)

49 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent

Great customer service Quick, efficient and cost-effective work.

14 maart 2026
Review zonder uitnodiging
Logo Landlord Safety Experts

Antwoord van Landlord Safety Experts

Thank you, AkimHonnah, for your 5-star review.

We’re pleased to hear you received great customer service and that the work was completed quickly, efficiently, and in a cost-effective way. We focus on clear communication, punctual attendance, and prompt certificate delivery to keep compliance straightforward.

If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing Landlord Safety Experts.

Beoordeeld met 1 van de 5 sterren

The appointment making was inadequate

The appointment making was inadequate. Several personnel called for the same appointment. They called the landlord instead of the Tennant and did not keep the appointment. They asked for payment before the service was provided. I would never use them again

10 maart 2026
Review zonder uitnodiging
Logo Landlord Safety Experts

Antwoord van Landlord Safety Experts

Thank you, Leo, for your review. We apologise for the poor experience.

Multiple calls from different team members for the same booking is not acceptable, and contacting the landlord instead of the tenant (when tenant access is required) is a clear process failure. Missing the appointment then compounds the issue, and we understand why you would not want to use us again.

On payment: we sometimes request payment in advance depending on the booking type, but this should always be explained clearly and never at the expense of delivering the appointment as agreed.

If you can share your booking reference (or postcode and date), we will investigate the call logs and scheduling notes, address the internal issue, and confirm what resolution is available.

If you ever require landlord safety certificate services in future, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks — with clear communication and confirmed appointments.

Beoordeeld met 5 van de 5 sterren

Assad at Landlord Safety Certificate…

Assad at Landlord Safety Certificate was very professional at arranging all my Landlord certificates. I would highly recommend this company.

12 maart 2026
Review zonder uitnodiging
Logo Landlord Safety Experts

Antwoord van Landlord Safety Experts

Thank you, Gayatri, for your 5-star review.

We’re pleased to hear Assad was professional in arranging your landlord certificates, and we appreciate your recommendation. We will share your feedback with him.

If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing Landlord Safety Certificate.

Beoordeeld met 1 van de 5 sterren

Unreliable

Unreliable, expensive and incompetent… would give zero stars if the option was available.. had an asbestos assessment carried out and was told i would receive the report within 3-4 days.. chased several times on days 6 & 7 was told constant lies by the team.. in the end they stopped answering my calls and if they did answer they would hang up!!

The last time I spoke to them I was promised a refund but still awaiting tha!

Avoid like the plague!!

2 maart 2026
Review zonder uitnodiging
Logo Landlord Safety Experts

Antwoord van Landlord Safety Experts

Thank you, Amit, for your review. We apologise for the delay, the lack of clear communication, and the way your follow-ups were handled.

If you were advised the asbestos report would be issued in 3–4 days, then received repeated inaccurate updates and had calls ignored or ended, that is unacceptable. The same applies to a refund being promised and not completed.

Please contact us with your booking details (name/postcode, date of the visit, or invoice/reference number) so a manager can urgently:

confirm the report status and issue it immediately if outstanding,
verify the refund agreement and process it without further delay,
and review the call handling so this is addressed internally.

We also provide landlord safety certificate services including EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks, and we recognise that service and communication must meet professional standards across every job.

Thank you for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Excellent & Prompt Service

Excellent & Prompt Service

6 maart 2026
Review zonder uitnodiging
Logo Landlord Safety Experts

Antwoord van Landlord Safety Experts

Thank you, David, for your 5-star review.

We’re pleased to hear you found the service excellent and prompt. We focus on quick scheduling, punctual attendance, and timely certificate delivery to keep compliance straightforward.

If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing Landlord Safety Experts.

Beoordeeld met 4 van de 5 sterren

I was quite skeptical initially about…

I was quite skeptical initially about the company; at some point even thinking I got scammed due to the slow communication however the electrician did turn up and even returned the day after to test another smoke alarm. I truly appreciated that. I was able to get my certificate the day after.
Great service.. just work on communication with the customer to keep their mind at rest. Thanks

7 maart 2026
Review zonder uitnodiging
Logo Landlord Safety Experts

Antwoord van Landlord Safety Experts

Thank you, Dami, for your review and for sharing the detail.

We apologise for the slow communication at the start and the concern it caused - that is not acceptable, and we understand why it left you feeling uncertain. We are pleased the electrician attended as booked, returned the next day to test the additional smoke alarm, and that your certificate was issued promptly afterwards.

Your feedback is noted, and we are tightening our customer updates so clients receive clear confirmation and progress messages throughout.

If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing Landlord Safety Certificate.

Beoordeeld met 5 van de 5 sterren

Very good company

Very good company. Electric safety cert. Were done quickly at a very competitive price, also fire doors inspections. Highly recommended.

13 februari 2026
Review zonder uitnodiging
Logo Landlord Safety Experts

Antwoord van Landlord Safety Experts

Thank you, Ron, for your kind review and recommendation.

We really appreciate your feedback and are pleased to hear you were happy with the quick turnaround, competitive pricing, and the service provided for your electrical safety certificate and fire door inspections.

At Landlord Safety Experts, we work hard to deliver reliable, efficient landlord safety services, so it’s great to know we met your expectations.

Thanks again for your support! we look forward to helping you again in the future.

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