Landscaper Outlet Reviews 

41
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 4 van de 5 sterren

The manufacturer of my outdoor pots had a major delay, which I, unfortunately, didn't hear about until I called to ask about why the pots hadn't shipped when promised. The new shipment date came and w... Toon meer

Beoordeeld met 5 van de 5 sterren

I have ordered different statues in the past from other places and without doubt Landscaper Outlet has a bigger selection in terms of the kinds of finishes the statues have. But more importantly, the... Toon meer

Beoordeeld met 4 van de 5 sterren

The product (a backyard fountain with pump) is nice and was delivered as promised by a freight guy. My one complaint is there were no installation instructions in the package. Finally thought to loo... Toon meer

Beoordeeld met 5 van de 5 sterren

A great customer service experience with Landscaper Outlet. I was in need of 4 planters in a hurry. I was able to get a hold of a live person and we worked through the shipping details to get the po... Toon meer

Bedrijfsgegevens

  1. Tuincentrum
  2. ook in
  3. Meubelwinkel

Informatie afkomstig van verschillende externe bronnen

More and more outdoor living enthusiasts are going online to find just the rights items — as well as to learn how to properly install and care for them. Landscaper Outlet is here to meet that demand, as we are much more than just an online store. Our outdoor living design consultants aim to inform and educate customers on all aspects of decorating, installation, arrangement and caring for their outdoor living space through our helpful Product Video Library and Informative Articles. Our experts cover many topics, from cleaning your grill to protecting your new fountain’s finish, and we keep visitors updated on the latest outdoor living products, trends and styles. Along with offering you the ease and convenience of trustworthy online shopping without any geographical restrictions, we want to provide you with helpful information and answer any questions you may have.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

41 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(41)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Sweetest Angel...

I have searched for a Bashful Angel statue for years and finally went online to see if I could find one. Landscaper Outlet had it!! I was thrilled to find it and even more thrilled to be able to select the color/finish. It arrived and is even more beautiful than I could have imagined. I have already recommended this website to a friend,

17 januari 2017
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Remy was Super!

The manufacturer of my outdoor pots had a major delay, which I, unfortunately, didn't hear about until I called to ask about why the pots hadn't shipped when promised. The new shipment date came and went, and, again I had to call to ask. Finally, on the third follow-up call, I spoke with Remy and explained that these pots were needed for an EVENT. She was incredibly responsive, great with communication, and ultimately speeded up the shipping so that I got my pots in time for my event. The non-response over the two weeks I worked with Matt is the reason for my 4 stars instead of 5. Remy, however, is a shining star!

21 september 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Honest service

The manufacturer of our chosen fountain had an issue with making the fountain we chose but Landscaper Outlet wrote us a personal email right away. They are working closely with us to work around the problem. I really appreciate the personal and knowledgeable service. Matt is really trying to take care of our needs.

20 september 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love our new fire table!

Love the selection and quality of landscaper outlet -- so happy I found this company. Our new fire table is excellent quality and already a friends-and-family favorite. The service was top notch, too. I'll definitely be back for our next outdoor purchase!

24 augustus 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

From the time I first contacted Landscaper Outlet till the time my fountain arrived, I felt well taken care of. I purchased color samples and then had that $100 deducted from my purchase. The fountain came very quickly and looks just as I expected it to - great!

23 augustus 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They deserve 10 stars!

What a remarkable company! They were able to track down a storage unit that goes with our BBque set. (We could not find any in-stock)

We received the unit very quickly and they actually called us to make sure we received and was everything ok. Amazing customer service!

8 augustus 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best vendor ever

This was the most helpful vendor I have ever worked with. It was as though I had hired a professional landscape lighting design company. I can't say enough about the professionalism, not to mention the perfect outcome for my pathway lighting!

15 juli 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Serenity Fountain

We custom ordered a fountain to replace one that had worn out after several years of use. Although we have not yet received the fountain, the sales staff were very helpful in helping us place our order for this custom made fountain.

19 juni 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Garden Urns

Urns arrived as described. Esposito Trucking from Plattsburgh was wonderful and cooperative. Count not ask for better service. Urns are just what I wanted for my new patio.

10 juni 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

GREAT SERVICE

Easy ordering online, package arrived quickly and packed very securely, beautiful statue, would definitely buy from Landscaper Outlet again!

10 mei 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent selection and service

I was shopping for a large outdoor garden fountain and found Landscaper Outlet. The selection and pricing were very competitive - so I ordered a fountain and a fountain cover. The cover shipped the next day. I contacted Landscaper Outlet to inquire about the fountain and it was being made to my color specification and would ship in about two weeks. I received another email when my fountain shipped. It had a order number and freight carrier info. I contacted Landscaper outlet again because the order number didn't show on the carriers website and within literately minutes I had a response to my question. I needed the "Pro#" and Matthew from Landscaper Outlet looked it up and emailed it to me. Couldn't ask for more prompt and attentive service.

26 april 2016
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor Outcome but w/ Responsive Customer Service

I made a purchase and didn't get any shipping confirm for 2 weeks. I called and was told that the item was out of stock from their suppliers and they would research the issue and call me back. Sure enough someone did and gave me a time frame of when our items would arrive. Because of the customer service provided, I didn't mind the delivery delay. However, when I received my product it was not as described on the website and the manufacture had changed the size of the product. I felt that LandscaperOutlet had done a poor job in staying informed of product changes and delays. They offered a full return and a discount on a future purchase. Due to the time frame I was stuck with what I had purchased because it was pointless to return and buy something else in time and it ended up costing me more money to change our landscape designs to accommodate the smaller products. What I really wanted was a credit to my account for all the trouble and false expectations! I appreciated that someone took ownership of my inquiry, followed-up, and set expectations on both issues but overall I wouldn't shop with this company again.

25 maart 2016
Review zonder uitnodiging
Logo Landscaper Outlet

Antwoord van Landscaper Outlet

Hi Catherine,

We greatly appreciate your feedback and once again apologize for the inconvenience that our error has caused you.

We hope that our responsive customer service will some day change your mind about shopping with us and giving us a chance to make this up to you.

Sincerely,

The Landscaper Outlet Team

Beoordeeld met 5 van de 5 sterren

First time purchase

Ordered a 500 lb. concrete fountain online for my garden outside of my Florida home. I feel I got personal service from the sales staff, as well as detailed instructions on how to handle the delivery. The fountain was delivered on time and in perfect condition (all the way from New York State),assembled easily by my landscaper, and it works perfectly. There were no surprises here, and the fountain looks great.

19 februari 2016
Review zonder uitnodiging
Logo Landscaper Outlet

Antwoord van Landscaper Outlet

Thank you Harold.... I am glad we were able to help. Enjoy the fountain!

Beoordeeld met 5 van de 5 sterren

Outdoor Roman Fountain

Thank you for your help! Matt sent me several stone finish samples for a fountain I wanted and I ended up picking just the right color. It looks beautiful, thanks again!!

14 februari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A WINNING site!

Unparalleled customer service with amazing product selection and pricing! My new go-to site for all of my outdoor needs.

11 februari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Matt is the BEST!

Matt at Landscaper Outlet is such a wonderful help! He goes out of his way to help in anyway that he can and guides you through the site. I had a particular item that I needed and he searched high and low to find me options that would fit perfectly with my customers style!
Thanks Matt!! I would highly recommend speaking with him and using Landscaper Outlet!!

11 februari 2016
Review zonder uitnodiging
Logo Landscaper Outlet

Antwoord van Landscaper Outlet

Thank you Tara! It was a pleasure working with you on your project. You are a true professional. Cambridge Floral Designs is lucky to have you on their team!

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