Lastaforest Reviews 241

Don’t be put off by this company shipping from overseas, great tracking info and products are well worth the wait!

I am happy with my purchase, the product exceeded my expectations. Only the delivery time is a bit late, but that's to be expected for an international purchase. I would definitely buy again.

Very good communication.
Good quality product.

I ordered an Lastaforest pneumatic espresso machine that uses a pump and have faced several issues. First, it took more than a month to arrive, but worse than that there wasn’t a pump. When I mentioned that to Customer Service, they didn’t really respond at all. And then I wrote again and they responded by we’re sending you a pump in a separate order.

I had already ordered a pump online from somewhere else and tested the espresso machine with quite poor results.

And, lastly they sent a link to Trust Pilot and mentioned I’ll receive 5% off on my next order if I give them 4 or 5 stars. I’ve copied in exactly what they wrote me below. I’d skip this company on ordering anything.

Dear Stanley,

We hope this email finds you well!

We are excited to offer you a special promotion: receive an instant 5% refund on your current order when you leave us a 4 and 5 stars review on Trustpilot.

Here's how it works:
Leave a 4 or 5 stars review of your experience with us on Trustpilot.
Take a screenshot of your successful review.
Send the screenshot back to us.
Once we receive your screenshot, we will promptly apply a 5% refund to your current order.

Ordered a portafilter and 2 baskets all came quickly given it was international shipping. Packed well and safe, was even able to return a product easily that won’t fit my new machine.

I Am very satisfied with the product I have ordered, just as expected

Definitely worth the wait. Excellent quality for the price

Buena experiencia! Lo recomiendo

Exquisite products for coffee lovers!!!!!! Premium quality!!!!

Where to start. Let’s start with the blatant lie that shipping will be from a warehouse in the USA. False, as apparently their entire catalog comes from mainland China. Let’s also segue into the second part then of shipping. They claim that shipping will be 7-10 business days. I’m now more than a month into a a purchase after ordering it. One top of that, their customer service is poor to put it kindly, with response times of about 48 hours for basic queries if you are lucky. Along with that, they claim a 4.5 star trustpilot rating in their website. As you see here….that is far, far from the truth.

Salve... Questo piano è troppo generico e nn è funzionale per me ... Per annullare l' abbonamento si stanno verificando cose assurde, il sistema nn funziona e loro continuano ad offrire piani X 1 mese e 2 mesi a costo zero quando invece tu hai gia' chiaramente richiesto di retrocedere e disattivare l' iscrizione. Molto poco seri...

Huge scam! Don’t buy any of their products.
I bought two ‘ESPRESSO SHOT GLASS WITH MEASURING SCALE’ as a gift. Usually, I google products from websites that I’m not familiar with, but (unfortunately) I didn’t do it before placing an order at lastaforest.com

It was not until I received the tracking details that I realized it was a scam. My order was shipped from China. After a quick search online, I realized that I could’ve bought the exact same glasses on Temu at 1/10 the price. My order was simply placed at Temu by the distributor and then shipped directly to my address 🙃

This is one of the smarter scamming methods in circulation at the moment. Creating a quick and trustworthy European looking website using AI. While it’s just a Temu cover up, and the people behind these websites make a ton of money shipping Temu crap to their customers.

Stay alert, people!! Lots of scammers like this all over the www
Always google your product or use google image search before placing an order on unfamiliar websites

Terrible company. It’s unclear when my order will arrive, I cannot cancel my order due to unclear reasons and the exact same products can be ordered at AliExpress for less.

Has taken over 32 days to get my products and still not arrived. The shipping company keeps trying to deliver to my business before 7am and wont leave a note how to contact them. Online chat wont respond, emails wont respond back. Buyer Beware!

Ordered the bottomless filter basket on the promise that it was an outstanding product. How wrong could I be!! It is absolutely useless, coffee went everywhere. It’s now in the rubbish bin!!!Would not buy anything else from them

Day to deal with and everything got here nice and quick.

I ordered items for my new coffee machine and delivery to the UK was super fast
cannot wait to see what i will order next

Using a Gaggia Classic (pre 2015). I bought a bottomless portafilter on their website, which stated “for gaggia 58mm, not for Gaggia classic pro & classic EVO” When i tried fitting the portafilter onto my machine, it could not fit properly, so i promptly reached out to them.
Their customer service only gives PR replies and any returns they will deduct a 15% “restocking fee” and expect me to pay for my refund. Even though their website was not specific enough. Horrible experience.
I cant even sell this portafilter, because who uses a non-classic series Gaggia machine?
i strongly regret buying from this website as the other products can be found elsewhere for cheaper

I placed my order on 11 May, monies deducted immediately, received email auto-response, unable to contact the Hong Kong based company.

Finally, received an email response and asked for a refund, Lastaforest unable to process because "it has been shipped", but no tracking information available.

I live in hope...

This store is a SCAM
Unable to cancel the order
After few emails and lies from customer service they stopped answering
I paid for express EU shipping 4-6 days
On day 3 my order is not shipped

45€ on the wind