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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I received my order from LIB (Latest in Beauty) but unfortunately 2 item's in my delivery/box had damaged and dirty lids etc. I was obviously a bit disappointed so I contacted LIB and Taylor was very... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Latest in Beauty Elite Box is genuinely impressive. The product selection feels thoughtfully curated, with a strong focus on quality rather than filler items. What really stands out is the value... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Latest in Beauty is simply the best in the biz. Every offering combines that perfect balance of trusted trailblazer brands with the discovery of what will become your new favourite. It’s absolutely th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve just received my latest LIB box What’s Hot Summer Edition & I’m so excited! I love the fact that I can buy when I want to without committing to a regular monthly subscription, as it makes getting... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmetische producten leverancier
  2. Cosmeticawinkel
  3. Cosmetica winkel
  4. Cadeauwinkel
  5. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

Latest in Beauty is a beauty discovery platform. We specialise in beauty boxes and have 3 services that help our customers discover new brands and products and showcase the beauty brands we work with. Our products & services: 1 - "THE BEAUTY BOX COLLECTIONS": One off limited edition beauty box edits in partnership with respected beauty experts and beauty awards including; The Sunday Times Style, Stella Magazine, CEW, Pure Beauty Awards, Caroline Barnes and Fabulous Magazine. These one-off boxes offer a typical saving of around 75% on the RRP. No subscription needed. FOUND HERE - https://www.latestinbeauty.com/collections 2- "LIB BEAUTY SOLUTIONS'' : *NEW SERVICE*. This new service provides a go to destination to help our customers discover the fix to their everyday beauty concerns across SKIN, HAIR, BODY. We curate a set of products that will solve the issue (full routine), that the customer can purchase at a minimum 50% discount of RRP. We also offer information, guides, tips and curated product recommendation. The first solution to launch is "The Solution to: Dull//Uneven Skin". More LiB Beauty Solutions will be launched throughout 2022 monthly. FOUND HERE - https://www.latestinbeauty.com/beauty-solutions 3 - "LiB BOX" - The personalised monthly subscription box. We offer a personalised subscription service whereby customers can pick 6 products to try each month for just £12.95 from our Beauty Counter. A new beauty theme is launched each month, with 5 new products added to the counter each monday. We also launch a Haul Of Fame product which lands on the 1st of every month (worth at least £15). FOUND HERE - https://www.latestinbeauty.com/products


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

899 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(899)

55 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I have bought loads of these boxes and…

I have bought loads of these boxes and every single one have been amazing. Out of all the boxes I have only had one box that has had some duplicates in it but they were amazing products so I can't fault it. I can safely say if you get any of these boxes you will not be disappointed and will definitely go on to buy more guaranteed. I have never had any issues at all delivery has always been fast and never had any damaged items I am already going on to purchase another and I have already bought two that I received last week. The items you receive are mostly full size so well worth the money thats what attracts me to these boxes.

18 september 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Dear Joanne,

Thank you for taking the time to leave us a great review.

We are so glad to see that you love our boxes.

Warm wishes,
Tina

Beoordeeld met 5 van de 5 sterren

I have been able to try and test…

I have been able to try and test products that I would not have even considered using and identifying what products work best for me while getting absolutely outstanding value for money ,the delivery is very fast I absolutely recommend trying them you won't be disappointed

19 september 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Dear Sarah,

Thank you for taking the time to leave us a great review.

We are so glad to see that you love our boxes.

Warm wishes,
Tina

Beoordeeld met 5 van de 5 sterren

Love it always a pleasure to buy and…

Love it always a pleasure to buy and receive

28 september 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Dear Cabia,

Thank you for taking the time to leave us a great review.

We are so glad to see that you love our boxes.

Warm wishes,
Tina

Beoordeeld met 5 van de 5 sterren

Amazing value and range of products

I am so impressed with the quality and volume of items in these boxes! When I find one I like I often buy a second one to stock up on items that I otherwise probably couldn’t afford. To me, opening a box is a little like Christmas morning as a child because there is so much there that I don’t know where to start.
The value in these boxes is amazing and there are often discount vouchers that can be found online for even better value. I absolutely recommend Latest In Beauty and will continue to purchase from them myself

18 september 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Dear Laura,

Thank you for taking the time to leave us a great review.

We are so glad to see that you love our boxes.

Warm wishes,
Tina

Beoordeeld met 5 van de 5 sterren

Brilliant value for money

Brilliant value for money! Amazing products, love love latest in beauty boxes 10/10

28 september 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Dear Anita,

Thank you for taking the time to leave us a great review.

We are so glad to see that you love our boxes.

Warm wishes,
Tina

Beoordeeld met 5 van de 5 sterren

The best beauty boxes on the market!

My favourite beauty edits by far! There’s always that element of excitement when waiting for the delivery. Amazing value, amazing products! Whenever I have had to speak to their customer service, they have always been amazing, swift responses within the timescale given and always willing to resolve any issues. Absolutely 5 stars without a doubt!

28 september 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Dear Lisa,

Thank you for taking the time to leave us a great review.

We are so glad to see that you love our boxes.

Warm wishes,
Tina

Beoordeeld met 5 van de 5 sterren

Awesome products

So much fun to receive one of these boxes. Many of these types of boxes you like one or two things in the box but with these i usually love it all. Great brands in the box and a great mix of types of products from luxury to more affordable pieces to rebuild.

30 augustus 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Dear Emma,

Thank you for taking the time to leave us a great review.

We are so glad to see that you love our boxes.

Warm wishes,
Tina

Beoordeeld met 5 van de 5 sterren

Amazing value for money and top…

Amazing value for money and top products Never ever disappoints me

19 september 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Hello,

Thank you for taking the time to leave us a great review.

We are so glad to see that you love our boxes.

Warm wishes,
Tina

Beoordeeld met 5 van de 5 sterren

I loved my last LIB box 😍 Dupe or Rival

I loved my last LIB box 😍
The Dupe or Rival edition was brilliant value for money, and there were some amazing products in there, including the Moroccan Rose facial oil which is a firm favorite of mine, and the perfume oil smells absolutely gorgeous, perfect for Autumn 🍂

19 augustus 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Dear Sarah,

Thank you for taking the time to leave us a great review.

We are so glad to see that you love our Dupe and Rival box.

Warm wishes,
Tina

Beoordeeld met 5 van de 5 sterren

Great value for money box

I love the products in my Latest in Beauty box. It’s great value for money. I would anyway purchase some of the products included in a box, but this way I got so much more for my money, with a bunch of new products to try.

28 september 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Dear Dunja,

Thank you for taking the time to leave us a great review.

We are so glad to see that you love our boxes.

Warm wishes,
Tina

Beoordeeld met 5 van de 5 sterren

Give in to temptation and buy lib

I have been buying boxes and edits from lib for years and always love the items I receive. The packaging is always good too and they are such good value. I keep telling myself I have enough cosmetics and cleansers etc then I get tempted and buy more. There are many brands and products which I have bought again after discovering them in a lib box so I will continue to give in to temptation.

27 september 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Dear Hilary,

Thank you for taking the time to leave us a great review.

We are so glad to see that you love our boxes.

Warm wishes,
Tina

Beoordeeld met 5 van de 5 sterren

I love the boxes

I love the boxes! They are like full of surprises and delights. Some of the brands they introduce are very good but you'd never think you'd buy them because you never heard of them. They introduce new beauty products which are very exciting.

28 september 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Dear Mikiko,

Thank you for taking the time to leave us a great review.

We are so glad to see that you love our boxes.

Warm wishes,
Tina

Beoordeeld met 5 van de 5 sterren

Excellent mystery!

Ordered a mystery box for 18 pounds and we were delighted with the contents, skincare, make-up and hair care. Plus no duplicates. Would definitely recommend them. The ordering and delivery was a smooth and accurate process too.

24 september 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Dear Miss Banwait,

Thank you for taking the time to leave us a great review.

We are so glad to see that you love our boxes.

Warm wishes,
Tina

Beoordeeld met 1 van de 5 sterren

They don’t ship to Wales & cancelled my order without any explanation

They don’t ship to Wales even though it’s part of the UK. It took several chatbot style emails offering no real explanation, that led me to leave a poor review which finally provided an explanation.

Hopefully they resolve this issue for other Welsh customers soon.

29 augustus 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Hello,

Thank you for taking the time to leave us a review.

We can not apologise enough for the inconvenience caused by having the order cancelled.
The area that we can cover for deliveries is purely based on the limitations of the carrier and the services that they provide.
This is a matter that we work to improve for the future.

Again, we are truly sorry for the inconvenience caused.

Warm wishes,
Tina

Beoordeeld met 2 van de 5 sterren

Wrong box received, now an inconvenience of having to return!

Ordered a Mystery Box but received the Men's Grooming box instead when I'm a woman!? Sent them an email with photo attached, then got an email back asking for a photo which I'd already sent. I've been told I have to return the incorrect box at the post office at my inconvenience and they will not send correct box until I upload proof of postage! Its just turned into a massive inconvenience for me because of their mistake as their staff couldn't check the order properly! I'm not convinced they will even send the correct box! Not very impressed and it has now put me off ordering anything else.

29 augustus 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Hello,

Thank you for taking the time to leave us a review.

We are truly sorry for the inconvenience caused. These issues are very rare, and we must admit that the return process for these cases is not the best. This is a work in progress, and for sure, in the near future, we will be able to offer a better service here.
Unfortunately, at this moment, our hands are tight, and this process is also stated on our website, before placing an order.

Again, we are truly sorry for the inconvenience caused.

Warm wishes,
Tina

Beoordeeld met 1 van de 5 sterren

Please do not buy from this company

Please do not buy from this company. The customer service I received from “Taylor” is terrible and actually quite rude. I have ordered three boxes from them, one which had a product missing and on the last occasion they sent the wrong box. I asked them to send out what I had actually ordered and they expect me to go to the trouble of posting the wrong box back then uploading proof before they will even consider send out what I ordered in the first place. I am truly shocked at the way I have been treated and will never buy from this sham of a company again. They obviously couldn’t care less about their customers.

That's all well and good Tina but I live 10 miles from the nearest post office and don't drive. How am I meant to return an item I did not request without it costing me a lot of money and time? When a decent company makes an error they would arrange for delivery of the item the customer did not order and send out what they did order. It terrible customer service. I did not order or want the box but it is now up to me to go out of my way to put your mistake right.

8 juli 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Dear Nicola,

Thank you for taking the time to leave us a review.

We are truly sorry to hear that you had a less pleasant experience.
Our colleagues have informed us that we are happy to replace the wrong box sent as soon as this is posted to us.
A free-of-charge return label has been provided to you via email for this return.

Unfortunately, due to the terms and conditions, there is not much room of working around this.

In regard to the missing item, we would kindly advise you to specify this to our colleagues via email so they can look into a way of compensating you.

We apologise for the inconvenience caused here.

Warm wishes,
Tina

Beoordeeld met 1 van de 5 sterren

Response to LIB

OMG and still LiB are not reading the problem correctly.
I DID NOT change address, the delivery was made to an incorrect address YOUR ERROR.
I did try to contact you-no phone available, and despite explaining very clearly the problem they still blamed me.

2 juli 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Hello,

Thank you for taking the time to leave us a review.
We are sorry to hear that you are not happy with the response. We will kindly suggest you contact our team via the available email address to get this sorted for you.
Our email address is hello@latestinbeauty.com.

Warm wishes,
Tina

Beoordeeld met 5 van de 5 sterren

I LOVE your boxes sooo much!

I LOVE your boxes sooo much! I've been buying them for years! I don't know how you sell such amazing products for so cheap! In over 6 years of regular orders I only had 1 idem missing from a box. I emailed customer service and they send me the missing item. Thank you! You're amazing!

1 juni 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Hello Olga,

Thank you for taking the time to share a 5 star review, we really appreciate it!

It is lovely to hear such kind feedback from a loyal LiB customer.

Best wishes,
Katie

Beoordeeld met 2 van de 5 sterren

Received item two weeks from expiry date

I recently received a box that contained a hair care product that was only two weeks away from its expiry date. I can only get a few uses out of it before it expires, and it was one of the higher value items in the box.

14 juni 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Hello,

Thank you for taking the time to share your review, all items sold via a Latest in Beauty Edit are safe for use however if you are ever unsure on expiry or best before dates then you can contact our team directly who can confirm the brands guidelines for you.

Please do get in touch with our team if you need assistance.

Best wishes,
Katie

Beoordeeld met 5 van de 5 sterren

Quality and quantity

Overwhelmed by the value and quality of their boxes.

I’ve required the aid of the customer service team on a few times and on every occasion I have received rapid and excellent service.

14 mei 2025
Review zonder uitnodiging
Logo Latest in Beauty

Antwoord van Latest in Beauty

Hello Tyler,

Thank you taking the time to leave us such a kind review, we are so happy you are pleased with your LiB purchases.

Have a great day!
Katie

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