We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Seriously the photos online don't do it justice!! This skirt is so shiny in person and the color is stunningly rich. You can tell immediately that the quality is high.

Beoordeeld met 1 van de 5 sterren

- falsch geliefert - Verletzungen durch falsche Ausstattung - Material falsch - lügt, wiederspricht sich - streitet alles ab obwohl belegbar - alles liegt schriftlich vor. - will ke... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Ware vor über 2 Monaten bestellt und keine Lieferung erhalten. Kontakt per Mail wurde 1 mal mit fadenscheiniger Begründung zur Verzögerung beantwortet. Danach gab es keine Reaktion mehr. Die Webseite... Toon meer

Beoordeeld met 1 van de 5 sterren

When I first wrote this review, my item still hadn’t arrived. It eventually turned up but took longer than expected. Unfortunately, the clothing did not match the photos, the fit was completely wrong... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

Latex Magic is a brand that produces latex clothing, including latex clothing, accessories, and fetish wear. Their products are known for their high-quality materials and unique designs, making them a popular choice among those in the fetish community.


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

66 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 73% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Wer hier bestellt verliert Geld

nicht korrekt nach vorgabe gefertigt.
Wichtige merkmale fehlen und führen zu Verletzungen.
Material ist auch das falsche verwendet worden.
Ständig andere Aussagen und Lügen. Kann keine nachweise vorlegen. Widerspricht sicht. Streitet belegbare Fakten ab.
Will keine Lösungs- oder Kompromissfindung.
Weder Austausch ODER Rückname ODER Teilerstattung des Kaufpreises.
Hat vor aber gesagt bei Fehlern sind sie behilflich bei der Neuanfertigung.
Hier bestellen ist ein Fehler und man verliert sein Geld

21 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Produktion Mangelhaft, Kundenservice Katastrophe

Habe bestellt, fehler war Vorkasse!
Lieferung wurde wegen Mängel beanstandet.
Trotz Nachweis per Schriftverkehr wird Fehler abgestritten.
Erste und letzte mal dort bestellt.

Was ist passiert?

Mit exakten Angaben wie Materialstärke, Art von Reißverschlüssen etc. angefragt ob möglich.
Angebot mit Aussage geht, ist kein Problem bekommen.

Bestellt mit nochmaliger Nennung aller exakten Vorgaben. Beispiele beigefügt.

Lieferung Fehlerhaft.

Reißverschlüssen falsch genauso wie Materialstärke.

Behauptet die Spezifikationen wären nie genannt worden trotz vieler Mails mit genauer Angabe.

Nachbesserung / Austausch wird verweigert obwohl damals gesagt wurde das bei Problemen geholfen wird es neu zu machen!

Wer hier bestellt hat im Problenfall Pech und Geld verloren.
Vorkasse daher fatal.

Kommunikation sehr schwierig.
Erzählt Lügen obwohl alles Nachweisbar ist.

31 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Does not communicate.

Hello, i’m not sure whether the company is a good or bad company i didnt recieve my order yet. This is just a direct message to the company so they can let me know whats going on with my order. Ive been emailing you guys for weeks and i never got a response. I even tried calling the number on your site and it always plays music then says your busy. I’m just curious about whats going with my order. It said 4-6 weeks i ordered on march 10th its currently april 13th. Also on your company site says i should receive a acknowledgment email ( i got that email), a email saying that it moved to manufacturing (never got that email) , a email that you cut and glued my item (never got that email) , a email saying you finished work I requested (never got that email) , a email saying its complete and passed to QA (never got that email) and the shipping email. I never got those emails except the acknowledgment that i placed a order. Please contact me. Ive seen people saying they never got there order i just want to make sure thats not the case with me i have an VERY important photoshoot. Please get back to me with updates
*** update i went as far to creating a different email. And finally received a response. Asking me what my order number is. Then after that ignored once again.

11 april 2026
Review zonder uitnodiging

Trustpilot beoordeelt deze review in overeenstemming met ons rapportageproces.

Trustpilot beoordeelt deze review in overeenstemming met ons rapportageproces.

Beoordeeld met 1 van de 5 sterren

NOT GOOD

I bought a nice set, but it broke immediately. It wasn't glued properly. My refund request was denied. The manufacturer requested a replacement. Unfortunately, I haven't received any response since. I've been waiting for months for the replacement, which hasn't arrived, and my inquiries about its status are being ignored.
Finally, Latexmagic attempts to suppress reviews by reporting them with false claims. However, this hasn't worked so far, as the verification process doesn't confirm these claims.
**************
A faulty seam has nothing to do with improper handling. You're a master at telling lies, but unfortunately, your clothing is of inferior quality. Then you say that goods with manufacturing defects are replaced. A faulty seam is a manufacturing defect. But you do nothing. Another lie. The paid service is simply not being provided.

16 mei 2025
Review zonder uitnodiging
Logo Latex Magic

Antwoord van Latex Magic

We have clearly stated on both our packaging and our website that latex garments should not be punctured with sharp objects, as they are vulnerable to sharp items and heat. We cannot be held responsible for damage caused intentionally or through improper handling.What you’re saying isn’t quite accurate—the damaged area is not at a bonded seam. We don’t understand why you keep insisting otherwise. In any case, we will not be pressured or coerced into making a decision.

Beoordeeld met 1 van de 5 sterren

responding to my last review - B E

I have made every effort to address this situation reasonably, but your response to my concerns has been dismissive and, frankly, unreasonable.
To clarify, my dissatisfaction is not solely about the condition of the product. While I acknowledge your note regarding avoiding puncturing the item, I would like to point out that I had the pants for less than one hour and was simply pulling the pants up when the damage occurred. However, this is not the primary issue.
The core problem is the significant delay and lack of proper communication regarding my order. I placed this order in January with the expectation that it would arrive in time for an important event on February 22. I made multiple attempts to contact your team and have documented proof of these efforts. Despite this, I did not receive a response until February 25.
Additionally, I was provided with an incorrect tracking number when I inquired about the status of my shipment. Ultimately, I did not receive the product until March 10—well after the date for which it was needed.
Had the product arrived on time and an issue occurred, I would have been far more understanding. However, the combination of excessive delays, poor communication, incorrect shipping information, and ultimately receiving a defective item is unacceptable.

20 maart 2026
Review zonder uitnodiging
Logo Latex Magic

Antwoord van Latex Magic

You’re not being honest. We clearly indicated on the website and packaging that the product should be protected from sharp objects. You pierced it yourself with a sharp tool and then demanded a refund—do you think that’s reasonable?

When we refuse this request, you try to use negative reviews to pressure us. That’s how all the bad reviews here came about. We simply cannot accommodate any unreasonable demands.

Beoordeeld met 1 van de 5 sterren

Vorsicht, nicht zu empfehlen.

- falsch geliefert
- Verletzungen durch falsche Ausstattung
- Material falsch
- lügt, wiederspricht sich
- streitet alles ab obwohl belegbar
- alles liegt schriftlich vor.
- will keine Lösungsfindung.
- will keine Kompromisse.
- weder Austausch des falschen Artikels noch Rücknahme
- Bei Bestellung angeboten das man bei Fehlern, bei der Neufertigung behilflich ist. Nicht eingehalten
- Leider nur heiße luft statt hilfe.
- Teures Lehrgeld bezahlt.

**********

Welche Drohung?
Ich bitte um Offenlegung?
Ich habe Ihnen niemals gedroht!
Erneut Lügen und falsche Behauptungen ohne diese Nachweisen zu können.
Vor Ihnern muss man alle warnen!

21 november 2025
Review zonder uitnodiging
Logo Latex Magic

Antwoord van Latex Magic

You disgusting Nazis, we will not accept your threats.

Beoordeeld met 4 van de 5 sterren

Quality is fantastic

Quality is fantastic, honestly. I absolutely love my latex garment. My only gripe is that I wish there were more off-the-rack options for men... the women's catalog is way bigger. Please add more guys' stuff!

6 december 2025
Beoordeeld met 1 van de 5 sterren

I bought a set and it broke instantly…

I bought a set and it broke instantly because it wasn't glued properly. I asked for a refund, they insisted on replacing it and now I am not receiving a response after more than a month asking for multiple updates on if im receiving it or am able to get a refund.

22 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor customer service practices

I asked for an update on my order, and they said it was in production. They sent no other updates, which their website indicated that they would. I finally got fed up with receiving no orders and asked for my order to be cancelled on account of this and then received an email several hours later saying my order was complete and shipping out within the week so they will not cancel it. I would not recommend doing business with this company, as their production and shipping seems very suspicious.

14 oktober 2025
Review zonder uitnodiging
Logo Latex Magic

Antwoord van Latex Magic

Hello, we sincerely apologize for any inconvenience caused. Our orders typically require a production time of 4–6 weeks. We have now expedited the process, and your order should be completed and shipped within approximately 4 weeks. This is stated in our production and shipping terms.

Beoordeeld met 1 van de 5 sterren

I already wrote a review here because…

I already wrote a review here because the color AND the size were off and the company replied that they would send me a replacement. It was in spring...I was ready to change my review and wait for my order, but it never came. So they lied to save face on Trustpilot.

16 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scammy company. Too good to be true

Products took forever to arrive. One was ripped and broken. Customer service claimed they would remake the item and resend. It's almost been a year and I still haven't received it. They told me they resent it, but sent it to another address when I told them that wasn't my address. They accused me of changing my address And then complaining. It's absolute insanity. Do not work with this company.
Hi, you can check your tracking information via USPS. Your tracking number is 9200190384306910818550.

Best regards,

Latex Magic.

image0.png

This is not my address. I live in California.

I honestly no longer know how to handle this. You changed the address without informing us, and only after the parcel was delivered did you tell us that the address was incorrect.

I never once changed the address. I don't know anybody in this location. I think you got my address screwed up with another customer. I've always been at the same address.

Show me where I changed the address. I'd love to see how this was my fault.
Sent from my iPhone

21 februari 2025
Review zonder uitnodiging
Logo Latex Magic

Antwoord van Latex Magic

We sincerely apologize for our mistake. We have remade your order for the second time, and it will be shipped to you once the holiday ends.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer