Latex Sense Reviews 

Excellent service. Extremely comfortable Mattress. Placed on the base for us and packaging taken away.

Second purchase from Latex Sense extremely good service on both occasions
Very comfortable mattresses, would recommend to anyone

The mattress topper has made a big difference to my comfort in bed. I actually have a very expensive Harrison Spinks mattress, but due to vertigo I am forced to sleep 100% on my left hand side. My hip became painful. I bought the mattress topper to alleviate the issue, and it has totally delivered! No more waking up in an aching heap, no more pain whilst laying on the hip. I highly recommend this topper if you have comfort issues.

Superb customer service from start to finish, I ordered one of thr toppers and explained I needed to receive it asap, they pulled out all the stops to meet my deadline and Sveta kept me fully informed. I can't fault their product nor their service
Excellent Company 11/10 5star.

After a bit of difficulty placing an order through the website, we ended up dealing with an exceptionally helpful real person. The product (a mattress) and pricing are excellent, the delivery service provided a two hour window and phoned us shortly before they arrived. The mattress was unpacked for us, placed on the bed and the packaging removed. Everyone we dealt with was courteous and helpful. Would highly recommend.

Really good advice at point of sale, I was definitely leaning towards buying the firmest option (Opulence latex mattress) but took on board the guidance given and went with the medium option, it is still quite firm and I think I may have regretted choosing the firmest. I knocked one star as the delivery experience was okay but not great (appreciate this is via a third-party company but still affects the overall purchase experience) as when I spoke with courier they were unclear on date until just before delivery which was tricky as I needed to arrange someone to help me unpack and situate the mattress.

I bought the pillow because I needed support whilst sleeping in a chair due to a broken Humerous. Nearly 20wks not in a bed! All good now though. The pillow was supportive. I turned it regularly. It didn't particularly keep it's shape because of the nature of use I'm sure. I would rebuy but having moved back into bed I bought a body pillow to prevent rolling onto a newly healed arm!! Plus don't enjoy sitting in my chair without my back pillow!!

Great customer service from Teador and Sveta and high quality mattresses, which unfortunately weren't quite right for me.

The money back guarantee is legitimate and they refunded my money after trying two different mattresses. They also pay and provide all the packaging for the returns.

Latex Sense has a very useful and informative website with different mattress sizes, build configurations and prices all clearly explained such that I could make my choice with reasonable confidence. The delivery was very rapid too.

Update on my previous five star review...
After five years of sleeping on our Bliss latex mattress I can still claim it's the best mattress we've ever had. It doesn't even looked used after all this time. It was made to spec for an unusual sized bed and is sooo comfy. I still look forward to bedtime! Very decent price for such quality sleep and great to know it's all natural materials. We changed all our bedding to cotton and wool so it can breathe and it will last many more years. Definitely recommend!

I bought a new firm mattress a few months ago which was a little uncomfortable. Having Fibromyalgia and hip and knee arthritis I needed something to ease the pain from pressure points. I also wanted a mattress topper that would not get hot. Research led me to look for a Latex one. It has proved to be a very comfortable, good buy.

Excellent company I could not recommend them highly enough, customer services were very helpful and went the extra mile, delivery on time by great staff. We ordered several mattress for a client and they are also very happy with the products.

I've had my Latex Sense rubber mattress topper for a few weeks now, and I can't believe the difference it's made. Before using it, I was dealing with persistent hip and shoulder pain that was really affecting my sleep. Since adding this topper to my bed, all of that pain has completely disappeared.

I was also very careful to choose a topper that wouldn't trap heat. I can happily say that the Latex Sense topper has kept me cool and comfortable throughout the night.

Overall, I'm extremely pleased with this purchase. My sleep quality has improved dramatically, and I can finally wake up pain-free. It's been a very positive experience.

Agonised over a choice of mattress for months, and finally decided on a latex one for allergies. We chose the Sensation hybrid, and we're extremely happy with it - no allergy issues, very comfortable, and it's not making me overheat. The latex does have a bit of a strong smell at first, but that's to be expected, and it faded after a few weeks.

The delivery team were also excellent.

The Mattress is very smelly, the smell of the latex gives me headache, I bought this five months ago, it still has very strong smell, which makes it useless and sitting in our storage room. I wanted to return, but the interesting thing is I just realised I didn’t even have any way to contact the team. If any member of the team see this review, please do contact me.

The mattress made my back worse than what I was suffering through the old mattress. Resulting in my sleeping on the old (so glad, didn't dispose of the old). Sadly the warranty/guarantee offered is not as it is stated. After initial 50/60 days trial, they offer you an alternative that is worse than original (tested at their only store). Failing which, they expect you to pay extra to supplement the original. Basically no chance of return. So its a lose lose for you and win win for them. To be fair, I have given the additional star as the boss tried to aid me, but only in the selection and not anything else. 726411. Update to latex sense reply. 50 days 60 days regardless, within the expiry period teodor was consulted numerous times, with no resolution in the end. So to all considering purchase, be wary.

Personalised service

We telephoned them for advice as to which mattress to get, and they were very helpful. Have not been disappointed!

Extremely comfortable and supportive
Mattress at a very reasonable price
What more could you want.
Hugh barclay.

Good product, fast delivery, helpful support.