Lawsons (Whetstone) Ltd - Acton Reviews 

The service is good, but prices high

It is always such a pleasure to shop at any of your stores. The staff are knowledgeable and very helpful

Andy and Charlie at edgeware branch of lawsons great guys to deal with they go out of there way to get the deliveries out to site

Easy process from selcting items to laoding to car.
Good value for money

Thank you, Lawsons, for the great service—and a special thanks to Shain at the Acton branch. He is very helpful and a truly good person. I’ve been shopping here for several years, and I can always count on excellent service from the company and help from Shain.
Thank you and best regards.
Natural Timber Design.

Outstanding service from Jack Neo at Lawsons. I’d spent considerable time comparing merchants and specifications for a sizeable timber order, and Jack’s customer service stood out by some distance.

He was exceptionally responsive, patient while I refined the quantities, and proactively sharpened the pricing rather than simply processing my original request. When a final re-measurement meant I could reduce the quantity, Jack revised the order again and actually improved the unit prices too.

The result was exactly what excellent merchant service should achieve: the right specification, a better combination of lengths, substantially less unnecessary timber, an excellent final price and a confirmed delivery date - all made remarkably straightforward.

At no point did I feel pressured to place the order. Jack concentrated on helping me get it right first, and the sale followed naturally.

This was my first order with Lawsons, but based on Jack’s service it certainly won’t be my last. I’d happily recommend both Jack and Lawsons to friends, tradespeople and other personal contacts. First-class customer service.

Great service

Good service. Decent prices. Helpful staff

Very helpful, deliveries arrive as promised & excellent lorry drivers who will do what they can to put the materials where you’d like them 👍

The lads in the yard directly helping you to park when busy and getting your gear loaded and bosh into the sales office. Bosh, out the gate and in work for 0800. Bosh

Delivery was meant to be between 8am and 10am had been waiting for Delivery all day and they turned up at 3:35pm Louise told that it will hundred percent be in the morning not happy at all

Great service, Always friendly inside.

Very helpful

Great service, great delivery’s a very good company

Always great services and friendly and helpful members of staff, very good selection and reasonble pricing

Thank you all staff is great but specially Shane Gilbride. He is very friendly,kind and professional.

The staff … were really informative, highly efficient and went the extra mile for me. Thanks all of you Celia

Far to expensive we found builder depot far cheaper we only use lawsons in emergency we have an account but one member of staff in wandsworth charged us £13.50 for 2.4 m treated 75 x 50 said that must be a mistake he wouldn't knock anything off thats when we moved to builder depot

I have had two deliverys and both have been very late.
Staff are a bit rude driver was unhelpful.
I was thinking of useing them as my main supplier
I will be looking else where.