LEAD Conveyancing Reviews 1.170

Dana worked hard throughout the process of buying and selling property with excellent communication throughout.

LEAD came into our journey very late after a botched settlement from our previous Conveyancers. They were clear with their processes and communication, we were always able to get hold of them if we had questions, and we went into settlement confident they were on top of it. Paula went to great lengths to call me with updates and reassure me things were going well and that we were well prepared to settle.

The process of buying my first home in Australia was extremely stressful and the process was new to me. Jesi, was very patient and understanding with me throughout the process. She was helpful and communicated very well.
As a busy person I did find the quantity of emails and attachments overwhelming at times.

Cedie Muller was very helpful and she was very quick in responding. Highly recommended.

Professional result.

Lead conveyancing made the process of buying a house relatively stress free. The only concern I had was that the communication over the Christmas/ new year period was lacklustre and I felt that my file had been left behind because my point person was on leave.

I engaged this firm for a fixed-fee conveyancing matter and unfortunately my experience was extremely disappointing.
They are located overseas, not in QLD as stated and you will receive emails at 1am, phone calls early in the morning and late at night.
Majority of emails (despite your response) are AI generated and you often received the exact same email days apart from someone else, even though you have already replied.

During the process, I had to request corrections to the contract documentation on three separate occasions due to incorrect details and terms being included which they all failed to pick up. This caused unnecessary delays and raised concerns about the level of care being exercised on my file from day 1.

More concerning, searches were undertaken without my express instruction on the assumption that the contract was unconditional although it was not. I was subsequently invoiced for these searches and work despite never authorizing them. Clients should not be charged for work they did not approve.
I had to deal with 4 people, breaking the chain of email and no consistency with the file

Clear communication, accuracy, and proper client authority are fundamental in legal services. Based on my experience, I would strongly recommend that anyone engaging this firm ensures all instructions are confirmed in writing and that the scope of work is clearly agreed before any costs are incurred.
I would not use this company. They say they will pay you $100 if they don't respond within 48hrs although there is always sometime to write a useless email just shy of this time to avoid these fees.
I have since engaged in a new legal firm in which matters are dealt with on a personal level, emails respond to quickly and timeline stuck to.

I recently worked with Tracy as my conveyancer when purchasing my new home, and I had a great experience.

She was knowledgeable, professional, and very patient with me throughout the process. Tracy took the time to answer my questions and explain everything clearly, which made the whole experience much less stressful.

I really appreciated her support and would highly recommend her services.

Tracey was exemplary! Clear communication, and step by step support.. highly recommend

Thank you to Lead conveyancing the were great to deal with BUT A HUGE THANK YOU TO MENARD. Selling and buying was so stress free knowing he was on top of everything.
Will use you again Menard and highly recommend anyone selling or buying to use this company.

I have used a few different conveyancing services, over the years .When buying and selling property in NSW where I live .
I was very nervous when I brought a first time investment property in QLD .Then finding out the process was different to NSW ,it totally confused me and had me worrying if had made the right decision.LEAD was recommended by a friend who had also had investment property in QLD .So I called them for my purchase and now the sale of the property .I found everything was done smoothly communication was absolutely amazing .I would receive an email then follow up call to talk me through it .My anxiety was alleviated throughout the whole process.I genuinely could not fault Adele, who was my conveyor.She took control of things and everything was so streamlined .I have a very busy work role ,and having one less thing on mind or task to do is so welcome .I was so confident in Adele and the service, I even forgot when settlement date. Basically knowing that she had it covered made me relaxed with the whole process. Their rates are reasonable for all they do and go beyond doing .I could not recommend Adele and LEAD enough .

The progressive payments make me uneasy I am not sure of the total cost , The early stage of the process communication was wanting Jesi kept me informed.
the end result was ok

Erica from Lead Conveyancing made every step of the conveyance process easy to understand which assisted us in our short settlement timeline. Erica was prompt with great communication, helpful and available to assist us to a smooth settlement. We would recommend Lead Conveyancing and would happily use their expertise again in the future.

Very helpful with settlement which went smoothly. Thanks Jesi Byron

They have been great so far. I've had a few transfers and sell and buy from them. Will use them again.

My Experience with Cindy Xu and Menard Devine through Lead Conveyancing was fantastic. They were very attentive and had great communication. They are great at what they do and I wouldn't hesitate to use them again in the future. Thank you Cindy and Menard!

Have used LEAD to register titles for a subdivision, Trinh gave timely communication for every step of the process and was accessible to answer any questions. The process was completed on time to my complete satisfaction.

Having had a very positive experience so far, I engaged LEAD again to provide conveyancing and legal services for the sale of my property. Ivan gave me timely advice covering all aspects of the contract and section 32 documents. The sale was settled on time and the adjustments were accurate, despite the Reserve Bank throwing a technical problem on settlement day.
Overall I am very happy with the professionalism and sound advice in my property transactions. I recommend this company for excellence and stress free settlement. Thank you to Trinh and the team!

Nicholas and Valeria have been really helpful throughout the whole process.