I purchased a product through Facebook and found out that I had not purchased what I thought it was. I called customer support and explained my situation and concern and showed them proof of my purcha... Toon meer
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Lees wat reviewers zeggen
Mi experiencia ha sido muy buena, porque se han respetado los compromisos.
I did not get the product I initially signed up for. My account was then "modified" and I was subsequently charged two more times, even though I read the fine print and made sure that the recurring c... Toon meer
Grateful for the immediate attention to a matter that needed resolution.. the support team regulated my issue with light speed execution and I truly appreciate the attention it required. A company lik... Toon meer
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Mi experiencia ha sido muy buena
Mi experiencia ha sido muy buena, porque se han respetado los compromisos.
ME RESOLVIERON EL INCONVENIENTE
ME RESOLVIERON EL INCONVENIENTE ( REENVOLSO DE DINERO), DE MANERA MUY RAPIDA. SE PUEDE CONFIAR EN ESTA PAGINA
Issue addressed by Eugene and Escallation team
I did not realize I would be charged every two weeks when I signed up and after explaining this the escallation team offered to refund me the charges.
Well worth the membership!!
I was pleased with the service and the items that is offered! I will be purchasing more in the future.
They Canceled my account
They helped me cancel my account they did great job.
The help from the support was helpful
The help from the support was appreciated and helpful and I’m glad to be able to get my money back
I just hope that y’all unsubscribe me…
I just hope that y’all unsubscribe me please
Muy importante
Eugene me ayudó, muchas gracias al equipo de escalamiento.
Great customer service
*** I WAS ASKED TO LEAVE THIS IN ORDER…
*** I WAS ASKED TO LEAVE THIS IN ORDER TO GET MY REFUND AND THEY LATER DENIED AS THEY DID NOT LIKE MY REVIEW ***
“I’ve completed the cancellation of your subscription and I'm ready to move forward with your compensation. To finalize the process, I kindly need your cooperation.
The only final step from your end is a brief confirmation in the form of a review, which simply acknowledges that we’ve been in contact and that a resolution is in motion:
Rate your experience (4 or 5 stars are appreciated)
The review is to confirm that I have personally reached out to assist you and a simple statement like "Eugene was helpful" would be sufficient.”
Its an okay app just didn’t need to be…
Its an okay app just didn’t need to be auto recharged and billed for an app i dont use frequently.
I’m still a little upset because you…
I’m still a little upset because you told me that you canceled my account and you charged me another $36 on my credit card on July 8. Why did you do that?
They where very understanding and…
They where very understanding and patient.
A stressful situation
I purchased a product through Facebook and found out that I had not purchased what I thought it was. I called customer support and explained my situation and concern and showed them proof of my purchase (I was a victim of a scam ) I am going to be reimbursed what I paid for they care about their customers.Thank you so much for helping me out.
I understand that I was scammed but…
I understand that I was scammed but they made a debit without my consent and they do not give me the refund they write to you saying to delete the reviews saying that they will give you the. Refund but they just lie.
When they no longer look at my comment will be when they already gave me my refund
SCAM- Product not delivered and unauthorized charges
I did not get the product I initially signed up for. My account was then "modified" and I was subsequently charged two more times, even though I read the fine print and made sure that the recurring charges box was NOT selected. Apparently, that did not matter as I was charged the additional 2 fees. The 2 additional fees were ultimately reversed after I filed a dispute with my credit card company and contacted the merchant to lodge a complaint.
Kenny is such help in resolving issues
La verdad no sabia que estaba suscrito…
La verdad no sabia que estaba suscrito a esto solo note el cobro en mi cuenta y me puse a investigar, graciaa por aceptae la camcelacipn de la membresia y el rembolso muy buena atención de sus muchachos gracias.
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