This experience with Leafwell was by far the best I’ve had to deal with in getting my license and renewing it. It was all online, cost was lower and they were quick getting the paperwork to OMMA. I’... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The physician has yet to put me on his patient list to be accepted into my department of health. If I had a deadline coming up which is why I got the card I would be screwed. Update: I have received t... Toon meer
Bedrijf heeft geantwoord
Everyone was very inviting and very helpful, assisted me when I needed help or had questions. Helped me to figure out what dab would be best for my pain. I was able to finally get my medicinal card th... Toon meer
well it started off good then it turned i paid 100 dallors twice because of a pic didnt come out right they say no refund so im broke other then that i guess it was ok
Bedrijfsgegevens
Over Leafwell
Geschreven door het bedrijf
Leafwell isn't your average medical marijuana card company. We're a passionate team of healthcare professionals, data scientists, specialists, and patient advocates dedicated to bringing the healing properties of marijuana to those who need it most.
We wholeheartedly believe that marijuana is a powerful medicine that everyone should be able to access, and we're committed to making that a reality. That's why we've become the number one destination for those seeking a medical marijuana card online.
Our mission goes beyond helping you get a medical marijuana card online fast, though – we're also deeply invested in research and education.
Our in-depth knowledge and understanding of the plant's compounds, such as cannabinoids, terpenes, and flavonoids, help us promote its safe and versatile usage for various medical conditions. We like to think of marijuana as a pharmacy in a plant with immense potential for unlocking a world of natural relief and healing.
Despite the challenges faced in researching marijuana due to its legal status, we're dedicated to breaking down barriers and shedding light on the truth about its many benefits.
By choosing Leafwell for your medical marijuana card, you're not only joining a movement for improved access to this life-changing medicine – you're also supporting a team that's devoted to promoting research and education, ultimately making Leafwell the most trusted name in medical marijuana.
Contactgegevens
9100 South Dadeland Blvd, Suite 1701, 33516, Miami, Verenigde Staten
- support@leafwell.com
- leafwell.com
4,7
Uitstekend
9K reviews
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They promised a refund if the state…
They promised a refund if the state declined the application. They said, "the physician who certified your card is temporarily unable to enroll new patients into the program." When I notified Leafwell of this, they ghosted me. I will not back down!!!
17 augustus 2026
Review zonder uitnodiging
Antwoord van Leafwell
Hi D! Thank you for taking the time to leave us feedback so that I can assist you. We do offer and honor a refund if denied by the state, or you can allow us the chance to fix the issue so that you can be approved (if possible). I was unable to locate a definitive chart to reach out to you, but we would like to help. Please email us at support@leafwell.com with Attention: Escalations in the subject line so that our escalations team can help.
Paid $100
Paid $100. Received my paperwork, went to dispensary and was laughed out of the store. I was told the $100 only covers the approval. If you want to be prescribed anything you have to pay more money. 100% scam
30 april 2026
Review zonder uitnodiging
Antwoord van Leafwell
Hi Jonathan! Thank you for taking the time to leave us feedback. Depending on what state you have been certified for, there may be additional steps required before a card is issued or before purchases can be made. We send out next steps to all our patients via email post-approval with the instructions needed. I apologize if they were not clear and for any confusion caused. We would be happy to help you with those steps, if you would like. I was unable to locate a definitive chart to reach out to you, but we would like to help. Please email us at support@leafwell.com with Attention: Escalations in the subject so that our escalations team can help.
If I could give 0 I would
If I could give 0 I would. I am VERY disappointed in this company/ scam.
I made this appt Friday what appeared to be a simple fee $99 and televisit, after paying I realized I would have to go to the Tampa clinic. They had NO PHONE number to call so I did not want to go to the clinic about 15 mins after purchase I called the main number (not the clinic as there is no phone)and canceled I asked if there would be a penalty for cancel I was told no and I was told I was going to get a call back but I never did they did sent me an email with a refund receipt $99 I thought this was over and I moved on but sadly it was not over. They sent me an email and a text saying I had an appt the next day I responded to both saying No I cancelled and showed the refund receipt. Then the next day they charged me a no show $25. I figured it was a mostake after SEVERAL phone calls to the main phone and messages left and emails they tell me they cannot refund the $25 that they refunded $99 for cancelling but $25 is for NO SHOW! UMMMM IF I CANCELLED WHY WOULD WOULD I SHOW I am still arguing with them over $25. I will not stop until I get my refund. This is a JOKE
I see you replied to me but I am unable to reply so I will edit this!
IT WAS NOT AN ERROR YOU CHARGED ME $25 for not coming to an appt that I clearly cancelled. I had to make phone call after call and email after email. Don’t make it sound like this was an error because no one was able to help me without management who apparently never can come on the phone!!!! Also you all made it sound like this is your policy. How you can be ok w charging anyone even one dollar for not showing up to an appt they canceled is completely insane
10 augustus 2026
Review zonder uitnodiging
Antwoord van Leafwell
Hi Jennifer! Thank you for taking the time to bring this to our attention. I truly apologize for the error and the frustration caused. I see that one of our senior team leads has made technical support aware of the error and issued a refund for the $25 no-show fee. I will also notify our escalation specialist and ask them to reach out to make sure you were aware of the refund.
Believe the one star ratings …
Believe the one star ratings for Leafwell left here at Trust Pilot .. I paid $49 thru my cc for an appointment today with Dr. Jen Guerra and sat in the virtual waiting room from 8:58 am thru 9:10 am and the doctor never showed up .. my camera and microphone were both on .. I have emailed their support team and initiated a chat and left a voice mail at their phone # stating that the doctor was a no-show and I want my $49 back .. no one has contacted me yet about this .. based on what I belatedly read at other Trust Pilot one star reviews about this outfit, it looks as if I am in for a battle getting a refund.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Leafwell
Hi Bruce! Thank you for taking the time to leave us feedback. I am sorry to hear that you were not able to connect with our provider and for the frustration caused. I see that our Escalation Specialist reached out within two hours of the issue occurring, issued a full refund as requested due to the inconvenience, and provided her direct contact information for any further assistance. We definitely wanted to do all we could to make this right for you. If you have further questions about the refund or if we can help further in any way, please reach out to our Escalation Specialist directly at the contact information she provided to you via email yesterday.
Biggest rip off going says put in code…
Biggest rip off going says put in code ascend drops down to 49 bucks for renewal don't work never gave me renewal charged my bank 75 bucks got them under investigation for fraud next I'm going to state have there license yanked and try to call not accepting calls wat a joke
16 juli 2026
Review zonder uitnodiging
Antwoord van Leafwell
Hi Gerald! I am so sorry to hear about the frustrations you encountered. I understand how important it is to be charged correctly and to be able to get assistance. I checked our system, and I wasn't able to locate a chart for you. I also wasn't able to locate a partial registration that you started with Leafwell. If you would like to be seen by us, we would be more than happy to assist! You can email us at support@leafwell.com for assistance.
Certification paperwork incorrect
My paperwork for patient certification was completed incorrectly listing my last name as both my first and last. Impossible to get thru to speak with a live person. Phone number listed on website for White Plains kept disconnecting. And when I went in person to the Leafwell location in my city per Google, the site was vacant/for lease.
15 juli 2026
Review zonder uitnodiging
Antwoord van Leafwell
Hi Chris! Thank you for taking the time to leave us feedback so we can help. I apologize for the certification issues. I know how important it is to have the issue resolved quickly so that you can access your medication. We would be more than happy to get this fixed for you. I only see your first name on the review, so I am unable to locate your information. Please email us at support@leafwell.com with the subject "Attention: Escalations Team" so that our escalations team can reach out to assist.
They didn’t put my mailing address on…
They didn’t put my mailing address on the form so I will never get my card after paying and getting the approval and you’re never able to speak to a person only text messages and you have to sign in every time you send a text message and you’re lucky if they respond
8 juli 2026
Review zonder uitnodiging
Antwoord van Leafwell
Hi Gary! Thank you for taking the time to leave us feedback, so that we can try to assist. I apologize for any frustration or inconvenience caused by the delay in receiving your card. I understand how important it is for you to be able to access your medication as soon as possible. In your state, once the state reaches out for you to submit your payment, you would be able to update your address to your mailing address. I will notify our escalations team to ask them to reach out, so they can offer their assistance.
Very Impressed
This experience with Leafwell was by far the best I’ve had to deal with in getting my license and renewing it. It was all online, cost was lower and they were quick getting the paperwork to OMMA.
I’d recommend them to anyone and I will continue to use them myself.
31 mei 2026
Review zonder uitnodiging
Antwoord van Leafwell
Hi Leslie! We're so happy to hear that your experience with us for obtaining and renewing your license was positive! Thank you for your kind words about our online process, cost-effectiveness, and quick submission to OMMA. We truly value your recommendation and continued support.
DO NOT USE LEAFWELL!!!!!!!!!!
DO NOT USE LEAFWELL!!!!!!!!!!! AVOID THIS SITE AT ALL COSTS. THEY TOOK MY $99 AND NEVER GAVE ME AN APPOINTMENT. IF YOU CALL THE NUMBER THEY TELL YOU TO CALL, NOBODY ANSWERS. DO NOT USE THIS COMPANY THEY ARE TOTAL SCAMMERS
DO NOT, DO NOT, DO NOT. !!!!! THIS AGENCY SUCKS
2 juni 2026
Review zonder uitnodiging
Antwoord van Leafwell
Hello Elisha! Thank you for taking the time to leave us a review. We are truly sorry to hear about your frustrating experience and appreciate you bringing this to our attention. Our escalation team would love to look into this matter to understand what went wrong and to speak with you to see how they can try to assist. From this review, there isn't any contact information or enough information that we can use to locate you. If you would like to speak with our escalation team, please email us at support@leafwell.com, and in the subject, please put Attention: Escalations Team.
Initially had some problems, but they were quickly rectified.
I initially had some problems this time around, but they were quickly rectified by leaf well. Someone from the company reached out to me and handled all my issues the next day. I guess we all make mistakes but it’s how we fix them that really count. Thank you Leafwell.
22 mei 2026
Review zonder uitnodiging
Antwoord van Leafwell
Thank you for taking the time to leave us feedback and for bringing this to our attention, Mark. I completely understand your frustration and disappointment, as we understand that this was not the Leafwell experience you have had with us before.
I will be notifying our Escalation team and asking them to reach out to you to discuss the situation. We are truly committed to speaking with you and to seeing how we can turn this experience around.
"Beware of Get Medical Card Scam"
New prospective patients: "Beware of Get Medical Card Scam" (Fraudulent medical marijuana doctor consultation and license fee rip-off).
The truth!
Leafwell does not provide medical advice, diagnosis, or treatment.
7 april 2026
Review zonder uitnodiging
Antwoord van Leafwell
Hello Poppason. I am very sorry to hear that you were not satisfied with our services, along with any inconvenience or confusion caused. Our providers see patients through video consultations to review their medical information and determine if they qualify for a medical cannabis certification based on each state's guidelines. I can assure you we are not a scam, nor have we claimed to be able to diagnose patients or provide a long term medical plan. I hope you find the medical help you were seeking and a provider who can better fit your needs. Be well!
Terrible experience with uncleared fees…
Terrible experience with uncleared fees structure. Stay away! Go to a real doctor, a physical location and ask all the questions you want. Leafwell ain't it - they upcharge you a premium and provide bad service.
15 april 2026
Review zonder uitnodiging
Antwoord van Leafwell
Hello Shing! We appreciate you bringing this to our attention. We're sorry you had a negative experience due to unclear fees and poor service. We do have a break down of all the fees that will be required to obtain the medical card, from the consultation fees to the state application fees. We'll review our processes to ensure transparent communication. Your feedback helps us improve.
It worked
I'm assuming my experience was not the norm, but it all worked in the end
11 april 2026
Review zonder uitnodiging
Antwoord van Leafwell
Hello William Loch! We appreciate your feedback and are sorry your experience wasn't typical. We're glad things worked out in the end, and if there is anything else we can help with, please email us at support@leafwell.com.
Was told I would receive certificate…
Was told I would receive certificate same day and did not. When asking for guidance constantly told it wound be in email by end of day and now we’re into next day and nothing. Very frustrated and would never use this platform again
3 april 2026
Review zonder uitnodiging
Antwoord van Leafwell
Hello Katrina. We apologize sincerely for the inconvenience caused and the delay in the certification being uploaded. In your state, the digital copy of the certification is generally uploaded on the same day to allow use while waiting on the physical copy to be mailed. I understand how important it is to be able to access your medication, and I apologize for the issues we caused. Our upper management team for both our support team and our providers have been notified so that we can ensure that this does not happen again. We will also be coaching both the provider and team members you worked with, to make sure they realize the impact of their actions here and how they will have to improve. I did confirm that you were refunded in full, as requested. If there is anything we can do to assist, please email us at support@leafwell.com, and in the subject please put "Attention: Escalations".
HIDDEN $99 subscription fee !
Paid fees but couldn't connect with doctor . It prompted me to paid a $99 yr subscription fee. I thought id already paid for ther services when i scheduled my tele-med appointment. Apparently the $49 charge wasnt the total for renewal. I tried over an over to reschedule but always wanted the $99 . After many hrs of getting screwed around @ leafwell In the end i went back to GREEN BRIDGE SOCIETY an within 1hr of starting renewal application i had renewal process done .
29 maart 2026
Review zonder uitnodiging
Antwoord van Leafwell
Hello Wes! Thank you for taking the time to leave us feedback, so that we can use it to improve. We apologize that the subscription sign-up was confusing for you. The subscription is optional to take advantage of its benefits, and you can still obtain certification without it. I would like to send this to our escalations team for review and to see how they can assist. I was unable to locate your information in our database, and there isn't an email address shown with this feedback. If you would like the assistance of our escalations team, please email us at support@leafwell.com and please put "Attention: Escalations Team" in the subject.
Don't trust your medical health to this…
Don't trust your medical health to this company! I PAID for my certification and they cancelled me a few MONTHS early. When I contacted them to rectify the situation, they did...and gave me a free month, in apology. Which would be great but the reneged on the final month. I based my finances on their promise and now I'll be without my ONLY pain medication.
25 maart 2026
Review zonder uitnodiging
Antwoord van Leafwell
Hello Debra. We appreciate you bringing this to our attention. We are sorry to hear about the issues you experienced with your certification and medication access. We'll investigate the early cancellation and the promised resolution. Your feedback is valuable as we work to improve our service accuracy.
Nightmare
Before 15 seconds time, I did receive the recommendation from the doctor. I was not given an option to pay for uploading to omma, or I would have taken it. Having said that, and not emailed you from the date of that uploading their information to the state of Oklahoma was an effing nightmare. I got the recommendation at 11:30 in the morning and it was 3:30 in the afternoon non-stop before I managed to get the information to the state of Oklahoma. Sign up with the companies that give you the option to guarantee the upload to the state. I promise you if it's a penny under $50, it is worth it.
5 maart 2026
Review zonder uitnodiging
Antwoord van Leafwell
Hi Ann! Thank you for taking the time to leave us feedback. I sincerely apologize for the post approval process frustration. I understand how important it is to be able to complete that step so that you can access your medication, and how each state's process can be confusing. While we can not complete the state-side application for patients, we are more than happy to verbally walk patients through the process and try to answer any questions that come up. I see that you mentioned that you were able to get the information to the state of Oklahoma. If any other questions arise or if we can help in the process, please do not hesitate to reach out. I don't see your contact information left with the review, so we can not reach back out to you. If you need assistance, please email us at support@leafwell.com, and we will gladly assist.
I was under the impression if I paid…
I was under the impression if I paid that extra fee they would help with the hard part of filling out the application but that wasn't the case. I figured it out eventually but that was 35$ down the drain for nothing.
3 maart 2026
Review zonder uitnodiging
Antwoord van Leafwell
Hello John! Thank you for taking the time to leave us feedback. I apologize for any confusion surrounding our concierge program. The concierge program fast-tracks your contact with our support team, who will also verbally walk you through the state application process. At this time, we are unable to complete the state application for patients, but we are happy to guide them through. We would be happy to assist or answer any questions that you have, now or in the future. You can reach us by email at support@leafwell.com.
First time I called doctor hung up on…
First time I called doctor hung up on me..
I was so upset
Second time was awesome the doctor was so nice , he made it so easy for me..
21 maart 2025
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