Legends is definitely the worst out here. Customer service is absolutely horrible!!! The false advertising with this casino is outstanding. There is no instant redemption. They tell you everyday “ i... Toon meer
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I have been playing here for awhile and finally hit a jackpot last night. I been trying to get my verification done since last night with no success. I have uploaded several documents to prove my addr... Toon meer
Legendz.com has been a fair impression from the other social casinos I play on. The UI is very user friendly, modern, and they’ve got thousands of games available. I pretty much exclusively stick to... Toon meer
Bedrijf heeft geantwoord
Legendz is honestly one of my favorite social casinos and really I think one of the best overall out there. Great game selection, broader then what you usually get on sites that have same day redemp... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Legendz.com is a social sweeps sports book and casino. We have your favorite live dealer table games, hundreds of slots, and a full sports book offering. Legendz is always free to play and we are committed to providing the best possible odds and fastest redemptions in the industry.
Contactgegevens
Hudson Street, 07302, Jersey City, Verenigde Staten
- guestservices@legendz.com
- legendz.com
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Absolutely terrible update
Absolutely terrible update. I am a longtime player who has spent thousands and thousands of dollars here, and I used to always get a $3.50 minimum daily reward. Now, they knocked me down to a pathetic $0.75. I went from being Master level all the way down to the bottom because of this terrible new rewards system.
They completely took away the original rewards program and made it so you now have to start over every month instead of holding your tier status. I strictly do not recommend playing here anymore. There is zero incentive. You have to spend insane amounts every single month just to maintain your tier for daily rewards. It is dangerous and predatory; if you are on a losing streak, this system forces people to continue feeding money they may not even have just to keep their status.
This rewards program is by far the worst of any site and is centered entirely around greed. On top of that, customer service has gotten awful and the gameplay is dead and boring. The entire site feels gimmicky now, and all the new "missions" expect you to spend insane amounts of money just to get pocket change in return.
I won’t go into debt trying to maintain a tier status when literally no other sites make whatever you have spent in the past completely irrelevant after 30 days. I could have spent $10k last month and decided to cut back this month, and that would cause me to drop all the way back down to the bottom because they want you to spend another $10k just to maintain it. The past 10k doesn’t count anymore. How awful is that to do to your players? Every good and reputable site rewards you long term and doesn’t steal your tier. They are the only greedy site that does this.
Over 100 comments from other players all agree that we won’t be spending our money here anymore. They really messed up and have shown their players that they don’t care about rewarding loyalty, but only about how much cash they can squeeze out of you every single month. There are so many great options to play now, and loyalty bonuses matter the most to players—especially on those weeks when you aren’t hitting the big wins. If you aren’t hitting, you have to spend TENS OF THOUSANDS to keep your tier next month. Yeah, no thank you. I will no longer play here or even log in to collect my daily.
Reply back to Legendz-I have reached out to your “team” of bots. Generic automated responses and on the rare occasion you do get a person after 2 hours; they’re rude and close the conversation. It doesn’t seem like you care about your players at all anymore and this updated rewards system proves it. I didn’t say I personally feel pressured to spend more to maintain my tier, but some players might. It shouldn’t take a negative review to get a response. The gameplay has changed so much that it doesn’t even feel like the same site. I used to redeem a little here and there. Now, the machines are so tight that I can count numerous occasions where my purchase is gone in under a minute. Face it, you guys sold out and your site tanked with it. I loved playing here because even if I didn’t win; I still got some play time. Now, it is a cash guzzler that always took rewards away. The platform changed for the worst and I’m bummed because it really used to be great. I got in at a good time when the service and gameplay were top tier. I now understand all the negative reviews because that is the experience offered to players when you make the mistake of spending your money with Legendz.

Antwoord van Legendz
Free coins missing
Fred continued to assist with making sure my free coins were credited to my account. Appreciate all the help!

Antwoord van Legendz
this casino will screw you out of your…
this casino will screw you out of your money in any way they can! beware depositing on this casino. if you so happen to let them they will steal all your winnings and lock you out of your account! crooks!

Antwoord van Legendz
They don’t ban you for consistently winning
I have been banned from winning consistently from about 9 sites. I have won consistently on Legendz and expected a ban but surprisingly Legendz still keeps me as a customer, offering me some promos here and there for over a year. They pay faster than most social casinos. Some of the bonuses have been getting worse for daily sign in but still good compared to other sites.

Antwoord van Legendz
Fun playing forums great daily login…
Fun playing forums great daily login bonus and easy payouts.

Antwoord van Legendz
Disappointed
Let me start by saying I really liked Legendz. I played daily and previously hadn't really had any issues, until this week. I found out through 2 days of messaging their AI customer service loop that they change promotions without honoring them. Meaning basically, they steal your money. They had a promotion where if you had 40.00 worth of losses, the next day you got 20.00 put in your account. I did this weekly. Without notice they discontinued the promotion. So I, who budgets daily and account for that 20.00 the next day am now without that 20.00. After 2 days of finally dragging that info from them, they did give me a complimentary free 10 .10cent spins on a game, which were all dead spins and got .50 for it. I will no longer play on Legendz. They do not honor their promotions and I'm out 20.00 to play on. I know it doesn't sound like much, but in this economy...it is. Plus I'm a big its the principal of the matter person. I'll spend my money where I feel like its not stolen.

Antwoord van Legendz
DO NOT RECOMMEND!!
DO NOT RECOMMEND!!! Legendz does not pay, nothing but dead spins on any slot, though they claim to have the highest possible RTP but definitely not true. Only daily bonus is the daily drop, which mostly lands on nothing or .10. No deals at all on purchasing, though easy to do. I do like the site though, it's easy to use, runs pretty smoothly, has a good variety of providers and games, and even has a sportsbook. And the 1 redemption that I did have for $100 did come in only a few hours, but only after reaching out to customer service because of their 2-hr redemption guarantee. And it's not just about winning everytime, it's about having fun also, but you can't do that if your spins are all dead, nothing to keep you playing, no bonuses, and no Legendz jackpot ever! Nobody just wants to keep buying in, when there are other sites/apps available, and many that I've won on just using the daily bonus. I'll keep logging in, but you won't get more of my money. And I will be glad to change my review, if I start having a better customer experience on the site.
P.S. Looks like the also flag negative reviews for removal, lock your account for no reason, and do nothing about fraudulent charges, terrible! Let me lock my debit cards, smh.

Antwoord van Legendz
They changed something lately
They changed something lately. I don’t get what they changed.
First things first.
I had a promo to get more sc when purchasing. Argued with customer service , and he says I did receive when I infact did not.
Secondly, I put in well enough for thirsty Thursday and now I haven’t received the free sc? This is ridiculous. I think I’ll be taking my business elsewhere.
(Don’t bother telling me to contact you because I’ve tried and all I got was attitude. Support chat is not helpful ever.)
(They are flagging negative reviews 😂)

Antwoord van Legendz
Great games and fun to
Great games and fun to
Play… great bonuses as well.. my favorite sire by far

Antwoord van Legendz
Do not recommend
Do not recommend. They have changed for the worse. They used to be great... Now they are not great, not even good. The chat is a joke. Dont criticize them in the discord, or you will get timed out for a week. Sad to see a good thing go away.

Antwoord van Legendz
I was offered a $20 bonus for playing…
I was offered a $20 bonus for playing through (and being down) at least $40. I played through, and lost, a little over $100, and wasn’t awarded the $20 bonus the next day. I reached out to support and they said I wasn’t on the “list” of eligible players to receive the bonus, and didn’t make it right after explaining to them that I should in fact receive it. Won’t be playing on Legendz again, and suggest you don’t either!

Antwoord van Legendz
Customer support was very responsive…
Customer support was very responsive and helping me out. Thank you.

Antwoord van Legendz
They always are there to help me and…
They always are there to help me and show me love when I ask for it!

Antwoord van Legendz
I've been seeing a lot of bad reviews…
I've been seeing a lot of bad reviews about this website and I don't understand why? This app has been great so far good customer service and I've been able to receive my redemption!

Antwoord van Legendz
Very Awesome Customer Service
The customer service representative that I chatted with today was very helpful and we came to a resolution with my redemption issue.

Antwoord van Legendz
I won 534 today and have been trying to…
I won 534 3 days ago and it has been nothing but a hassle trying to redeem my winnings. Multiple communications with customer support, tried 5 different bank accounts, opened a Skrill account this morning and finally got my redemption. You will get your money, but it may be a hassle. I won't play this site anymore. It's definitely not worth the headache when many other sites provide smooth transactions.

Antwoord van Legendz
Hello Legendz Casino Support,
Hello Legendz Casino Support,
I purchased a package for $99.99 using my credit card, which included 220 SC. I played through the required amount and successfully redeemed my winnings.
However, after completing the redemption, my Legendz Casino account was closed before I was able to transfer the redeemed funds to my bank account.
I am requesting that you either process and pay the funds I already redeemed or issue a full refund of the $99.99 purchase back to my credit card. I paid for the package legitimately and completed the redemption before my account was closed.
Please review my account and resolve this matter as soon as possible. Thank you. Hello,
I already sent an email to the address I was instructed to contact, but that email address is not working. You are directing me to an email address that you apparently no longer use.
I need a valid way to contact your team so this issue can be resolved and my funds can be returned to me. Until this matter is properly resolved, I will continue documenting my experience and posting updates on Trustpilot regarding the lack of resolution and the fact that I was directed to a non-working email address.
Please provide a valid email address or have the appropriate department contact me directly to resolve this matter as soon as possible.
Thank you,
Marlyn Rodriguez

Antwoord van Legendz
Customer service responds quickly.
Went to cash out and was asked for extra verification. Was annoyed at first after I already had verified my account and thought this was a runaround to avoid paying.
Customer service was very quick to respond and handle the issue. Payout was complete the next day.

Antwoord van Legendz
First review removed
I enjoy online casinos. I have a system that works for me. I never make a deposit until I feel I can trust the platform. Sadly, I have been around and around with this platform because I live in Missouri and for unknown reasons they think I live somewhere else where gambling isn’t allowed. I’ve tried to talk to their customer service but I don’t get treated with anything but indifference because I have not deposited but maybe one time. Once I know I can trust a platform and depend on their service , it’s an entirely new ballgame as far as deposits go. As mentioned, I thoroughly enjoy online gambling because it’s like going to a casino without any of the hassles but I never got there with this platform because they didn’t even care enough to do whatever needed to be done to allow me to bet.

Antwoord van Legendz
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