LemonBooking - For community venues Reviews 

Our village hall had traditionally relied upon the booking secretary to answer all enquiries which inevitably meant phone calls and random messages on answerphones etc .. when our hall was rebuilt we decided to also remove the time consuming booking arrangements we had and move to an online only booking system. We chose Lemon Booking because the demo looked simple for us to use plus the added advantage of the included website editor allowed us to also add a simple to navigate website. We made use of the free trial period to get used to how the system worked and put together our webpage, and now we are up and running after going live when our hall reopened for bookings. The support is always there if needed, there’s just no way we could go back to the resource consuming phone bookings.

The website has been a game changer for us to manage our bookings, accounting and customer details in one place.

Paul and the team are incredibly responsive and give clear direct instructions for any issues we may have.

The only downside for us is that we'd love more control over the look and design of the website editor as aesthetics can be really important for our customers as a photography studio. Other than that, Lemon booking is amazing!

★★★★★ Excellent booking system with outstanding customer support

We've recently moved our village hall over to LemonBooking, and the whole experience has been excellent.

The system is intuitive and flexible, handling everything from hall hire and event ticketing to sports memberships and court bookings in one place. It's made a real difference to how we manage bookings and has streamlined a lot of our administration.

What has really stood out, though, is the customer support. The team is incredibly responsive, genuinely listens to feedback and has been willing to develop features that make the system even better. It feels like they're working with us, rather than us having to work around the software.

LemonBooking strikes a great balance between functionality and ease of use, and it's continually improving. We'd happily recommend it to other village halls, community venues and clubs looking for a modern, reliable booking system.

We are a small religious charity, who hire out our building. LemonBooking's Bronze package is perfect for us. It is very competitively priced, the website and bookings calendar are easy to use and they were straight forward to set up with lots of customisation.

Would highly recommend Lemonbooking, an excellent online booking system/website service, especially for Community Centres. The system is constantly being improved and we've received excellent support throughout setup and post-setup from the Lemonbooking Team. Have no hesitation in recommending the service to any Community Centres, Venues or Sports Complexes etc out there needing a booking system. Great integrations as well to external software/hardware that I hope to make greater use of over the coming months. Keep up the great work!

After taking over, rennovating and reopening a community venue having LemonBooking as our booking and venue management system has been fantastic.

LemonBooking has provided a modern online experience for our customers to book spaces as well has providing comprehensive back-office capabilities around billing and invoicing. The system is very customisable and we have been able to completely brand the customer portal to align with our website and ticketing system.

In addition LemonBooking provides a modern API interface for integration allowing us to automate environmental and access control taking pressure off our volunteers.

Finally, the support from LemonBooking in answering questions and resolving an invoice issue we had has been incredibly quick friendly and efficient. Top tier support.

Lemon booking is really useful software that has revolutionised the way we manage our facilities. We have increased our bookings and hence our revenue covering the cost of using Lemon Bookings. Fantastic, all in one place and easy to navigate. We are not looking back.

Having trialed a few different hall booking systems I have found Lemon Booking to provide by far the most well thought out and flexible system for our rural village hall and playing field. We have a wide variety of uses and users for the hall and It was important to find software that could handle this. I also really love the website template that comes with the booking system. The software isn't perfect, there's still room for improvements but support if excellent and they really listen to any issues and try to improve them. Id defiantly recommend Lemon booking over the other systems.

We use LemonBooking for our village multi-sport courts, and the experience has been excellent.

The support team (particularly Paul) was incredibly responsive during the trial and setup phase, answering questions quickly and making the whole process easy. The switch from our previous system was smooth, with no disruption.

A reliable, user-friendly platform with great support - highly recommended.

We have been using Lemon Booking for our village hall for approximately 6 months. They have been very helpful and quick in answering all our queries. Both the invoicing system and the ticketing software are very efficient and make life so much easier.

Lemon Booking has been a valuable system for managing our room hire, helping to centralise enquiries, availability, and client information in one place. The platform makes it easier for the team to view bookings, manage diaries, and keep track of event details, which supports the smooth running of our spaces and helps avoid scheduling conflicts. The online enquiry and booking process is also helpful for clients, providing a clearer pathway for them to check availability and make initial enquiries.

We’ve only just started using Lemon Booking, but their service has been excellent. The support team is quick and helpful, and we plan to keep using them.

We use Lemon Booking for our village hall and are pleased with the product. There is a lot of flexiblity in how to configure it - sometimes this can be confusing given the number of options to consider but we have found Lemon's support outstanding - quick to respond with helpful assistance. Our users are very positive about the online booking experience.

Lemon Booking has transformed how our Community Centre operates. It’s easy for groups to book themselves, admin time has dropped, and the billing and email tools work smoothly. As a charity, we’ve found it to be great value and a real boost to our income from bookings.

We haven't very long started using Lemon Booking but in that time I have found their services excellent. Their suppot team are great and normally get back to you very quickly no matter how simple or how complicated your query might be. I don't have any issues with their service and we will to continue to use them.

Having looked at other village hall websites already using Lemon Booking, we realised we needed to get our bookings on-line and revamp our look.
We had many pre agreed tariffs and terms with existing hirers but the system was flexible enough to load these. There was a fair bit of work inputting all our bookings and tariffs but we were able to do this off line until we were happy to launch.
We have already had bookings off new customers who have said they liked being able to book on line.
Our website is much improved, looking more attractive , user friendly and have the ability to amend/add to it immediately. You get the framework of the website and then you customise to your requirements.
Support has been quick and well handled.

Lemon Booking has been a valuable tool for managing our Village Hall's diverse group of regular and occasional users. Although it doesn’t fulfill every single need (a feat few systems could achieve), it efficiently handles all the critical tasks and most of the additional ones. Our previous system covered basic functions but fell short of meeting our specific requirements. Lemon Booking, however, has enhanced these functionalities and aligned well with what we needed. Their exceptional support service is a standout feature, significantly enhancing our experience.

Excellent site, we are a musical theatre that has venue and costume hire. Been running 6 months system has reduced my workload and is easy to navigate with great customer care. Highly recommend

Our community centre chose Lemon Booking to manage attendance and to take payment for the 8 weekly classes that we offer. We have found the system easy to set up and both our tutors and our customers have found it simple to use. We have employed the cancellation policy feature to ensure that spaces on the most popular classes do not go unused due to late cancellations or no shows. Paul have been very helpful in adding one or two new features that were not part of the original system.