LensPimp Reviews 283

This was my first time renting a lens and the service was great. I ordered on a Wednesday afternoon for the weekend, it arrived by Friday lunch time and was able to use the lens all weekend.

I opted for parcelforce collection and it was picked up from my premises on Monday morning. Hassle free.

I would definitely use again.

Great value lens hire. Rapid turnaround and super helpful customer feedback. Ace job!

Excellent stress free lens hire experience. Can't recommend enough. In the future I will not hesitate in using this company.

Very helpful and great service.

I have used LensPimp several times for lens hire and will continue to do so! Adham is very personable and responds quickly to any issues or queries regarding the hire. Highly recommended

Great customer service and awesome Lens selection.

I can't say enough about how good these guys are at helping out and getting lens to you last minute.
I messed up on my dates for a trip to Iceland and needed to change the lens dates which was a couple of days before my trip. I phone Lens Pimp and they got straight on it and had my Lens out the next day.

I've used these guys for a few years now and i've never had a problem.

Googled lens rental and Lenspimp showed up as one of the first choices. Emailed, and as you'd expect- sent proof of i.d. etc, had a short telephone conversation and the lens was with me next day.
I will be using Lenspimp again in the close future. Great service.
Thank you again,
Martin.

Avoid ! Extremely poor service from this company. Placed an order (R Hynes) on Friday for delivery Monday. They took payment straight away from my card and then emailed me on the Saturday morning to say they were cancelling the order ! No refund yet so I have had to get my credit card company involved.
Possible scammers ! Be aware !

Easy to deal with, very professional service and good communication throughout. Will definitely try again.

Fabulous! Great lens, arrived on time etc

Amazing customer service. Knowledgeable staff with a brilliant range and easy-to-understand pricing structure. My go-to for any photographic or video project where I need something extra.

Contacted to make order and had to provide proof of ID and address and then the lens and tripod were delivered. All worked as expected. No issues whatsoever.

Great selection of lenses, and great customer service, I will continue to hire from these guys!

Ordered a lens for hire over the New Year period, Lens Pimp ensured the lens arrived ahead of hire period. Fantastic communication and service, I won’t go anywhere else for lens hire. 5⭐️

Great service, even with the postal strikes Len’s pimp we’re flexible with delivery/pick up. Highly recommend

As a first time lens renter I was a little unsure of the process, it was unknown territory for me. My mind was immediately put at ease after an introductory phone call, everything was explained super clearly and all my questions were answered extremely knowledgeably. Excellent customer service to say the least, clearly a service ran by real photographers for real photographers. The delivery and returns process itself is a breeze, and the price and range of equipment available for hire is great. I've already placed my second order for some lenses for an upcoming wedding shoot. Thanks so much LensPimp!

Their customer service is really good and I have always received everything on time, I highly recommend

Great way to utilise the service provided by lens pimp. Quick delivery, easy communication. Great value