No notice of despatch after 4 days, no communication to give any reason, and they do not take phone calls, ignore their phone messages, and are impossible to talk to. Won't be using tham again.
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Lees wat reviewers zeggen
Every business claims they have the lowest prices, best service, highest quality, etc. Well, Lenssaver actually does have all of that. Every time I buy contact lenses, I compare all the sites to try... Toon meer
Really great prices/savings. Must remember not to leave order to last minute, as delivery, although not late, nothing was stated, it is a lot slower compared to other lens companies who will delivery... Toon meer
I've used a lot of contact lens suppliers over the past 20 years and LensSaver.co.uk is the best hands down. Their prices are the most competitive, delivery is always fast, and their customer service... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Top brand contact lenses, dispatched and delivered fast; the very same day for Central London. Free optical advice consultations with every purchase of prescription lenses. Save ££££'s on high street prices at Lenssaver,. * Same Day Dispatch With over a million prescriptions in stock, we can dispatch your order on the same day if it is placed before 5pm. Never run out of lenses when you shop with Lenssaver.co.uk.
Contactgegevens
HP5 2AU, london, Verenigd Koninkrijk
- 08081233535
- info@lenssaver.co.uk
- lenssaver.co.uk
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Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
Great value and speedy delivery.
Slightly long delivery, otherwise good
Good reliable supplier but slightly long-ish delivery (via Royal Mail).
Best price I could find
Best price I could find, easy to order on line , kept me informed…….I will be using this Company from now on
Sent the wrong number of boxes
Sent the wrong number of boxes, now I am saddles with boxes I don't need.

Antwoord van Lenssaver.co.uk
My great customer service experience with the Lenssaver team.
This time I was a bit late in ordering my lenses, and I was pretty sure I was leaving on a business trip without them.
I dropped a line to Lenssaver via the webchat (it doesn't matter when, they're always there....).
They understood how important it would be for me to travel with my lenses and arranged a courier delivery.
And not just an ordinary courier, but a dedicated one: the day before my departure, I had a kind guy delivering the parcel to my door.
Now, I'm a loyal customer, but the Lenssaver team exceeded even my best expectations.
The feeling of being kept covered is, especially in business, a unique one.
Well done Lenssaver team!
You really deserve my trust.
Very good prices of contact lenses
Very good prices of contact lenses, fast delivery, and good customer service
First class experience
First class experience, this is the first time I have used lensaver, my continued custom will depend on the price applied to my next order. My previous supplier increased the price by 30%!
Quick delivery and great customer…
Quick delivery and great customer service. Very happy with Lenssaver.
I've used LensSaver for years
Have been using LensSaver for years. They have never let me down. Maybe time for a customer loyalty scheme?
No confirmation email.
surprisingly, no confirmation email of order? bit odd..
Excellent contact lenses arrived 2 days later so overall happy.
Mike
Good prices great service.
Good prices great service.! The prices on this site are better than many over the counter places. And the delivery service for my London address is always prompt and reliable. They use Royal Mail for my address and this is much better than the sketchy multinationals.
Great service at Lenssavers
I always buy from Lenssavers as the prices are good and quick delivery. 5* Service
Did not forefill order
Placed my order, paid, and then waited a week. Which is several days passed the dispatch and delivery window give only receive a refund with no explanation to why they where not forefilling the order. Either you have access to an item I you don't and some form of communication is expected if there is an issue. Poor service poor communication and difficult to tract payments as banking details are not the same as company details
Very good service pity
Very good service pity lenssaver could not supply the lenses l required
A1 Customer Service
My original order couldn't be filled due to production issues at bausch and lomb. I had a really helpful call from lenssaver and an immediate refund. Also a helpful substitute suggestion and a free trial pair of lenses. I have ordered these. This is the way customer service should be done. One of your competitors hung on to my money for 3 months with empty promises of failed deliveries. Then basically told me to sort it out for myself. Thank goodness I found your website.
brilliant service
i'm using lenssaver the whole time as they give me top service with good prices for my lenses
Quick and excellent delivery
Quick and excellent delivery, kept I posted on the whole delivery process.
I have brought my contact lens from…
I have brought my contact lens from here twice now. Always great service and are cheaper than anywhere else on the high street. I would highly recommend!
Smooth process and swift delivery
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