I order veetgold body oil and later the order was cancelled by you guys but already two weeks still no refund I am disappointed
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Guys - awful. I thought that I would be able to get any kind of electronics within a very short period but it's not like that. Not only the price for delivery turned out to be bigger than I had cal... Toon meer
Bedrijf heeft geantwoord
What I love the most is the surprise and their freebies :D plus super friendly staff! I never feel like I am inconveniencing them whenever I am sending an enquiry or RFQ, especially Mr. Richard who is... Toon meer
Bedrijf heeft geantwoord
They sold a used camera as new, the box was open and accessories were missing, I stopped shopping on their website since then. they are grey market shop, most of their items does not covered with manu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Everyone knows that the tango relies on the grace and harmony of its dancers, that there must always be two involved, and that neither can soar without the other. That's why "it takes two to tango". And that's why LetsTango.com was created — to bring that essence of harmony and grace to online shopping, with the idea that we can be your partner in every step of the way, in giving you a revolutionary and fun shopping experience.
Contactgegevens
Sheikh Zayed Road, 27008, Dubai, Verenigde Arabische Emiraten
- +97144034888
- support@letstango.com
- letstango.com
I order veetgold body oil and later the…
I order veetgold body oil and later the order was cancelled by you guys but already two weeks still no refund I am disappointed
19 december 2024
Review zonder uitnodiging
Antwoord van LetsTango.com
Hi Nestor,
We’re sorry to hear about your disappointment with us and hope you will accept our sincerest apologies.
We would like to personally assist you with making things right.
With regards to your order,
- The refund is successfully processed on the 1st of January.
- Kindly check your email as we have shared the refund ID that you can check with your bank.
Thank you for your understanding and patience.
For any inquiries, please send an email to support@letstango.com or call us at +971 44 034 888 from 9AM to 6 PM, Monday- Saturday.
Guys
Guys - awful.
I thought that I would be able to get any kind of electronics within a very short period but it's not like that. Not only the price for delivery turned out to be bigger than I had calculated, but also when you try to make an order there is a typical mistake that prevents from issuing this order. You just can't get what you want to buy!!
The navigation on the site is cool, I got no questions to it, everything works correctly, but the service's quality leaves much to be desired.
15 november 2024
Review zonder uitnodiging
Antwoord van LetsTango.com
Hi Islam,
We appreciate your feedback and the 2-star rating. Please accept our sincere apologies for any inconvenience caused, especially during this peak season. We are committed to assisting our customers promptly and improving our service standards.
To better assist you, kindly provide your order number so we can review and verify the delivery calculations. Additionally, please specify any errors you encountered so we can escalate them to our team for resolution.
Your feedback is invaluable in helping us identify areas for improvement, and we genuinely appreciate the time you took to share it with us. Thank you for giving us the opportunity to do better.
Looking forward to hear from you and hope to see you again on our website! Keep safe!
Love LetsTango
Love LetsTango and buy all my electronics from there and will continue to do so. They have great prices and ship the next day for no extra costs. Keep a look out for their deals as they usually have the best, with generous freebies. Love their packaging too!
28 oktober 2024
Review zonder uitnodiging
Antwoord van LetsTango.com
Hi Melissa,
Thank you for the 5-star rating! We are delighted to have had the opportunity to serve you. Customers like you inspire us to strive for excellence every day.
Hope to see you back on our website
Website not updated on what they sell online
I have ordered and paid an Iphone Leather case in their website only to know that its not available. They have updated and removed all of the accessories that are not available in their website after. The only way is to cancel the order and wait for the refund to comeback to your account. How many more people did experience this? What a shame.
Update: They have already issued the refund. Thanks!
20 juni 2024
Review zonder uitnodiging
Antwoord van LetsTango.com
Hi Nixel,
We’re sorry to hear about your disappointment with us and hope you will accept our sincerest apologies.
We would like to personally assist you with making things right.
With regards to your order,
- A full refund was issued upon your request.
- We have communicated your feedback to the seller to address the issue and to implement measures ensuring that supplier inventory discrepancies are resolved and prevented in the future.
For any inquiries, please send an email to support@letstango.com or call us at +971 44 034 888 from 9AM to 6 PM, Saturday - Thursday.
The product are just amazing and when…
The product are just amazing and when it comes to the price they give you the best deals,and the customer service experience is something which i can always remember...
8 april 2022
Review zonder uitnodiging
Antwoord van LetsTango.com
Hey Longchar,
Thank you so much for taking the time to write a review, and giving us five stars! Your request is our concern, and your satisfaction is what drives us to do better.
You can expect more from us this coming days!
Looking forward to seeing you back on our website. Stay safe!
Wow amazing customer service and the product and the deals are the best ,the customer service experience was just amazing..
One of the best customer service experience its a wow experience..
7 april 2022
Review zonder uitnodiging
Antwoord van LetsTango.com
Hi Alister
Thank you for the 5- star rating! We're glad to be of service, and customers like yourself is what drives us to do better.
Hope to see you back on our website
very good site
14 mei 2021
Antwoord van LetsTango.com
Hi Usman
Thank you for the 5- star rating! We're glad to be of service, and customers like yourself is what drives us to do better.
Hope to see you back on our website
Antwoord van LetsTango.com
Hey Roza!
Thank you so much for taking the time to write a review, and giving us five stars! Your request is our concern, and your satisfaction is what drives us to do better.
You can expect more from us this coming days!
Looking forward to seeing you back on our website. Stay safe!
I was asked to pay 200 dirhams extra in…
Updated review: overall experience very good.
I had small issue earlier but after communicating with customer service team all issues got resolved.
I appreciate the effort offered by lets tango and would recommend them for future buys.
9 mei 2021
Antwoord van LetsTango.com
Hi Nashed,
Thank you so much for taking the time to write a review, and giving us five stars! Your request is our concern, and your satisfaction is what drives us to do better.
Looking forward to seeing you back on our website. Stay safe!
Thanks for the great service
3 mei 2021
Antwoord van LetsTango.com
Hey Mahmoud,
Thank you for the 5 star rating! We're all about providing what you need at the soonest.
You can expect more from us this coming days.
Hope to see you again soon on our website! Keep safe!
Very fast and responsive
14 april 2021
Antwoord van LetsTango.com
Hey jazzy,
Thank you for the 5 star rating! We 're all about providing what you need at the soonest.
You can expect more from us this coming days.
Hope to see you again soon on our website! Keep safe!
Good service
11 april 2021
Antwoord van LetsTango.com
Hey Imam,
Thank you for the 5 stars rating! Your request is our concern, and your satisfaction is what drives us to do better.
You can expect more from us this coming days.
Hope to see you again soon on our website! Keep safe!
Try to improve return requests
Try to improve return requests. Since i did an order one item doesn’t work with my phone I requested a return for that item, customer care service let me think its a big deal and its so hard to do return.
10 april 2021
Antwoord van LetsTango.com
Hey Ahmad,
We appreciate the 3 stars rating. Return process was already initiated, and please keep in mind that procedures are needed to be followed for item returns as stated on our website.
Hope to see you again soon on our website! Keep safe!
Customer support really amazing..
Customer support really amazing... Delivery was very fast as expected. Products were securely wrapped properly. LetsTango was really a reliable e-commerce platform. Thumbs up👍👍👍
9 april 2021
Antwoord van LetsTango.com
Hey Gav,
Thank you for the 5 stars rating! We're glad to be of service, and customers like yourself is what drives us to do better.
You can expect more from us this coming days.
Hope to see you again soon on our website! Keep safe!
Truly good wonderful service in a…
Truly good wonderful service in a market full of subpar/mediocre service.
8 april 2021
Antwoord van LetsTango.com
Hey Dan,
Thank you for the 5 stars! Your order is our concern.
You can expect more from us this coming days.
Hope to see you again soon on our website! Keep safe!
Amazing website
Amazing website, easy to navigate, they delivered my product before the promised time. Great customer service. Great communication, the prices are highly competitive and no price gouging. Even on PS5.
7 april 2021
Antwoord van LetsTango.com
Hey Ahmad,
Thank you for the 5 stars! We're all about providing what our customer needs.
You can expect more from us this coming days.
Hope to see you again soon on our website! Keep safe!
Perfect condition and on time
First time hearing about your site and was afraid it will not deliver the item. The item was delivered in perfect condition and on time.
7 april 2021
Antwoord van LetsTango.com
Hey Ahmed,
Thank you for the 5 stars! We're here for you on delivering exceptional customer service.
You can expect more from us this coming days.
Hope to see you again soon on our website! Keep safe!
got my delievry fast and customer…
got by delievry fast and customer service agents are doing a great job
7 april 2021
Antwoord van LetsTango.com
Hi Hana,
Thank you for the 5 stars! Your satisfaction is our success.
You can expect more from us this coming days.
Hope to see you again soon on our website! Keep safe!
Antwoord van LetsTango.com
Hey Mohammed,
Thank you for the 5-stars! We're here to serve you better.
You can expect more from us this comings days.
Hope to see you again soon on our website! Keep safe!
Received my PS5 in time and items are…
Received my PS5 in time and items are shipped in excellent condition
7 april 2021
Antwoord van LetsTango.com
Hey MA,
Thank you for the 5 stars! It was a pleasure serving you.
You can expect more from us this comings days.
Hope to see you again soon on our website! Keep safe!
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