I found Levity Trampolines online looking for options to buy a new trampoline for our 8 year old son. We placed the order and very quickly Roberto from Levity was in touch to confirm the order and del... Toon meer
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Lees wat reviewers zeggen
Nothing but good things to say. Efficient, speedy, Service with a smile -albeit electronic.
Love the design, looks good and feels much safer than other trampolines I’ve seen. It has a fantastic safety net design to. Ladder is not as safe as I would like. With the round pole like steps. S... Toon meer
Bedrijf heeft geantwoord
Amazing customer service throughout. Thanks Roberto! Bought a 12ft x 12ft trampoline and the kids absolutely adore it. Very sturdy! They are age 4, 8 and 12 and despite being very different ages they... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Levity Trampolines is an online retailer providing competitive prices on our Trampolines. We aim to provide a memorable experience when you shop on our online store by offering quality products with top-rated customer service. We are based in United Kingdom. We distribute nationally via Parcel Force, Tuffnells and DPD. We have been operating since 2019 and we have managed to build up a reputable establishment online. We have a great team and aim to grow our business more and more, offering our customers the best Trampolines available.
Contactgegevens
Profile West, Suite 2, Floor 1, 950 Great West Road, TW8 9ES, Brentford, Verenigd Koninkrijk
- 08002062297
- info@levitytrampolines.co.uk
- levitytrampolines.co.uk
4,7
Uitstekend
40 reviews
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Antwoord van Levity Trampolines
Thank you for your valued custom and positive feedback.
Good quality trampoline easy to…
Good quality trampoline easy to assemble good customer service and quick delivery
18 mei 2021
Excellent service
Excellent service. Fantastic customer service.. Fast delivery and brilliant trampoline. Kids love it. Definitely 5 stars!!!
18 mei 2021
Antwoord van Levity Trampolines
Thank you very much for your valued custom and positive feedback. We are really pleased that you children have been enjoying their new trampoline.
Love the design
Love the design, looks good and feels much safer than other trampolines I’ve seen. It has a fantastic safety net design to. Ladder is not as safe as I would like. With the round pole like steps. Should have made these flat or a better design. My daughter slipped and fell with her legs between one of the steps and bruised the inside of her top leg. Other than that I think it’s a fantastic trampoline and worth the price.
18 mei 2021
Antwoord van Levity Trampolines
Thank you very much for your valued custom and constructive feedback Kevin. I’m really sorry to hear that your daughter slipped and injured herself. We will look into replacing the trampoline with a safer design.
Highly recommend
Highly recommend. Quality product, great customer service before I even ordered. Delivery as promised. Great to be able to pick up the phone and speak to someone. Roberto was a great help.
Thanks
18 mei 2021
Antwoord van Levity Trampolines
Thank you very much for your valued custom and positive feedback Heather. We are really pleased to hear that you have been enjoying your new trampoline and our service.
Extremely pleased with my purchase
Extremely pleased with my purchase, it certainly is a safe trampoline for my disabled son to use
17 mei 2021
Excellent communication from them all…
Excellent communication from them all the way through. Lving on an island makes things more expensive with postage etc but Levity were great and trampoline arrived within a week of ordering, cannot praise them enough and would highly recommend.....trampoline is amazing too, kids all love it, 6, 11 and 14
17 mei 2021
Antwoord van Levity Trampolines
Thank you very much for your valued custom and positive feedback. We are very pleased to hear that your children have been enjoying their new trampoline.
Customer service was great
Customer service was very good. We had to get in touch for various reasons and Roberto was always very helpful and kept us updated
15 mei 2021
Review zonder uitnodiging
Antwoord van Levity Trampolines
Thank you for your valued custom and hope you enjoy your new trampoline.
Excellent service
Excellent service. Kept me updated as my Oder was being fulfilled. Great job would use again.
13 mei 2021
Antwoord van Levity Trampolines
Thank you very much for your review Ian. We hope you and your family enjoy your new trampoline.
Excellent trampoline
Excellent trampoline. My sons just thinks its the best. It did take 2 people to put it up.
10 mei 2021
Excellent product easy to assemble and…
Excellent product easy to assemble and brilliant
Costumer care thank you
21 april 2021
Antwoord van Levity Trampolines
Thank you for your valued custom Thomas and taking the time to write a review. We hope you enjoy your trampoline.
Not tried it yet
21 april 2021
Remember to order ladder separate
21 april 2021
Antwoord van Levity Trampolines
Thank you for your valued custom and taking the time to leave a review.
excellent 2 trampoline for these guys…
excellent 2 trampoline for these guys only because its had sooooo much use and kids wrecked the first net but definitely would recommend!!!
18 april 2021
Antwoord van Levity Trampolines
We are really pleased that your trampoline has been getting so much use. Thank you for your valued custom Emma and taking the time to write a review.
Wow!!
Wow! I ordered a 8ft trampoline and enclosure and it came the next day!! Amazing service from start to finish! Website easy to use and was kept completely up to date with every step of the process. Item bought is fantastic quality and exactly what I expected. Would 100% recommend and will DEFINITELY be buying again! Thank you!
15 april 2021
Antwoord van Levity Trampolines
Thank you so much Danielle for your valued custom and taking the time to review your trampoline and our service. We hope you enjoy your trampoline.
After weeks of researching which…
After weeks of researching which trampoline to buy, we realised we also needed to research which company to buy from. So many worrying reviews about bad customer service. We narrowed it down to two suppliers and decided to call each company with the some questions to see what their customer service was like before committing. Levity Trampolines answered the phone, took my queries and said someone would call back. Within an hour Roberto Romano, the director, called me and was able to answer all my queries. We ordered the trampoline from Levity that day. It arrived in two days, which was quicker than the estimated time when purchased. One box was damaged from transit but from what we could see nothing was missing so we took photos of the box just in case. We didn’t assemble for another two weeks and on opening discovered small rips to the three foam tubes that protect the poles and three small tears to the safety net. I called Levity and spoke to a friendly customer service assistant who again took my details and said someone would call me back. Within and hour I received a phone call from Roberto and a follow up email requesting for photographs of the damage and a list of the items needing replacement. Roberto was very apologetic and arranged for replacements of all the damaged parts, which again arrived in two days. We are so glad we did our research and would highly recommend Levity Trampolines to anyone considering purchasing a trampoline as we’ve been nothing but impressed with with them. Roberto and his staff couldn’t have been more helpful or understanding and the speed in which they rectified the issues was amazing. Happily, we also made the right decision on which trampoline to buy, our kids love the Telstar Vortex Black Edition 9’x13’!
15 april 2021
Very helpful
14 april 2021
Trampoline is fantastic
Trampoline is fantastic my son absolutely loves it and so do I. Brilliant Service.
14 april 2021
Antwoord van Levity Trampolines
Thank you very much for your review Stacey. We are really pleased that you and your son love your trampoline.
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