LexingtonLuggage.com Reviews 

Great price and quick delivery!

My order arrived timely and without incident. Good price.

I purchased nearly a full Briggs and Riley luggage set (six pieces).

I was somewhat wary due to uneven reviews. Lexington Luggage sent a cryptic message the next day asking me to call them. After I was unable to reach them, I was afraid, thinking that it may have been a scam and that I would be out of a large amount of money. It turned out not to be a scam at all. They happened to be "out of stock" on a particular piece and offered me multiple options for substitutions. Alex did a great job.

During the delivery process, FedEx temporarily lost a label on one of the pieces, resulting in a mess on the tracking site (it looked like it had been returned to sender). Lexington was on it immediately and assured me everything had been fixed and I would receive the shipment as promised. I got all the pieces safe and sound, new in box, as advertised, on the day they were promised.

Their responsiveness rate by e-mail was excellent. I am very happy with my experience.

Very good, responsive customer service. Reliable. Great prices. Great products.

I have been using a good quality ($150) laptop bag since I graduated college 10 years ago truth is it was in good shape still. But I have wanted something that says,"Success" for all those years. I studied, researched and examined just about every Full Grain Briefcase with a trolly slip for air travel in the market and landed on this one. You can spend $1,000 on something that is frankly ugly. This price, craftsmanship, and fine tuned design from obviously over 100 years shows. This is exactly what I have been looking for. Thank you, to all that made the bag.

Great service, shipping without any delay or issues. I can only recommned.

a quick and easy experience in ordering the luggage online and receiving it also very quickly. Very happy with my purchase and will probably shop with Lexington luggage again

Very nice, purchased for for international travel. Maneuvers very well and is light but well built. I was able to purchase on sale with free shipping so that was also a plus.

Good prices, fast free shipping, my cabin bag arrived on time in perfect condition!

I wanted the ski bag to match my boot bag. They were one of the few stores which offered the longer length. Shipping was very fast.

Excellent service. Excellent product. The online item I ordered was no longer stocked. I received a phone call from a customer service rep. within minutes of placing my order and received assistance selecting another item. Additionally, the sale price was honored even though the product I ended up with was different. Shipment was quick.

Excellent communications, fast shipping and item as described. I will definitely shop with Lexington Luggage again.

I have bought suitcases from Lexington Luggage for many years. Their prices are competitive, they give excellent service, and it's very important to support local stores, rather than going to Amazon and suchlike.

I really appreciated the fast, hassle-free service I received. The luggage is beyond expectations and, I'm sure, will serve me for many years to come. Rest assured I shall recommend, and shop here for years to come. Thanks for your assistance.

Received my beautiful bag well packaged and in a timely manner. Would order again.

I have had this bag previously and after 10 years of use, The wheel fell off while boarding a plane in NY.
Time for a reorder of my new bag with a whole new wheel system and a black tote that velcros around the handle! A perfect companion to my new wheeling bag! I love it! It has been perfect in every way possible and I have others asking where they can get this bag!
I have given them the details and I think they all love their new travel bags!! I know I Do!!!!😁

I have used the luggage several times and without a doubt, I love the pieces. Lexington was great to work with and if you want a company who supports its customers, these are the guys!

Love my Briggs & Riley luggage!
And I loved the price too - at a substantial discount from LL (more than any other online site). Both pieces arrived much more quickly than promised.
Would purchase again from Lexington Luggage next time I'm in the market for luggage.

Very good service and prices. Delivered my order in timely fashion. Maintained good communication throughout the order. Good packaging. Very satisfied.