Leyland SDM Reviews 

Clayton Menezes has been brilliant and so helpful with the purchase process! I will definitely will buy products from Leyland again and I hope will deal with him again.

Visited leyland Finchley road, very polite and helpful team, Ashkan was brilliant and knowledgeable, great customers service, he is real credit to Layland, THANK YOU

Great experience, Stu very helpful

great and fast, ALWAYS !

Quick delivery and a good price point.

Angel was really helpful and went above and beyond with finding a solution for my balcony tiling issue. He also helped with the materials and really greatful for his help.

Very fast delivery. Product look good although yet to use it. Very happy with the service.

Great quick service

Triton was a legend. Very very helpful

I paid extra money, my order was supposed to be delivered the next day and nothing came, for which I pay for free

Smooth process on the website from start to finish, so easy to navigate and use. On collection, the staff were so helpful and friendly. Will use again for sure

Quick 🚚 delivery

Haven't worked in customer service before I know a good one when I see or experience one. It's always a joy to engage with staff who go above and beyond fir you to achieve your reason for contacting.

I would like to commend Clayton for his wonderful customer service when trying to purchase a product. I made a mistake and ordered for store pick up instead of home delivery. When I realised, I called and spoke to Clayton ( member of staff) he was patient and ready to help. Ha actually made sure I got the right product and make sure it was posted to me on time for me to achieve my goals as I was working against time.
Thank you very much. For me, it's a great customer service. Going above and beyond to ensuring I got what I needed.
I will definitely be shopping more often with you.

YOU HAD THE PARTS LARGER COMPANIES,DID NOT HAVE.WHICH IS OF GREAT HELP.

Items ordered, said items turned up next day at lunch time, just the job. A R M

I had a query regarding a refund which was picked up on immediately and there was very good follow-up. The issue was resolved.

Good service

Today I was served by Patrick. He was amazing from start to finish, very knowledgable and helpful. Patrick gave amazing advice and stayed until I had everything I needed for my DIY job. Definitely five star service.

The website indicated I could order home delivery but on checkout it automatically switched to a store collection miles from my home.
After many unsuccessful attempts to contact customer services via phone and email I called a local store who told me this was a common problem. They went on to describe how there is no such thing as 'normal' home delivery. Any so called order is sent to one store, then the customer has to ring that store to arrange a courier. There is no mention of this anywhere on the website, confirmation email or on my orders page.
To make matters worse, online orders are on a different system to in person orders. This means you have to go through the central 'customer service' contacts who don't pick up the phone (10 attempts over 2 days) and email that returns an error.
This is incredibly poor online service that really lets their excellent in store colleagues down.