Lialys Reviews 

I was confused by their website so wrote asking for clarification on what to buy. They did not reply. I went ahead and ordered anyway but received tiny bits of plastic that weren't what I expected They are very small, not 4" long as I thought. They don't hold my hair any more than any hair pin. I have repeatedly contacted them, sent pictures as requested but not yet had any kind of real help with this. (Hard to know why they need pictures given they can see what they sent me) Customer service is no use, I have even messaged for a refund 2 days ago now but no reply. Surely a company must refund if customer is not happy but this brand won't. With customer service this poor I am wondering whether this brand is pretty much a scam. I don't recommend buying from this company they won't help with any issues you have and the product is overpriced and ineffective. Edited to add it is clear they have no intention of refunding me and I do believe this is a scam now since all reputable businesses offer returns and refund and Lialys does not. It's a pity they are still in business

In a word…. S**t. I was seduced by the glossy marketing campaign of these but despite being very expensive for what they are (£27!) they really are just cheap rubbish from China that slip out of the hair and do absolutely nothing. Please, please don’t waste your money as I did

Delivery and communication was excellent. Price point of item is slightly high.
For those with thick hair, the clip drifts a little.

This was an exciting prospect, but did not work for my hair. I was able to do it with ease with my mom's hair, but videos and many attempts on my own did not result in the expected secure fit. It fell right out. I gave them to my mom and she loves them, but these are not able to work with all hair types as advertised.

I haven’t found the slides easy to use . I have fine hair & I found the slides hard to push in fine hair & not able to hold the position well enough

Elegant hair clips that really hold! They came in a beautiful soft little bag. I hate to put my hair because I’m prone to migraines and these are perfect for lightly and effectively pulling my hair away from my face at work

Your response had been appreciated. But it is still not working for me.

Gave these a try as looked promising however they do nothing more then a standard Bobby pin does for a fraction of the price!
They are shipped from China so take an age to arrive! (Not mentioned anywhere when you order) and don't work as advertised, they certain wouldn't hold my hair all day! Im not sure they'd last an hour!
My own fault as I should have read these reviews first but you live and learn!

Lialys hairpin are high quality. They are smooth and easy to manipulate safely around hair with no pulls or tears. And, yes, they hold very well.

Very disappointed. They fall out of my hair, they do not do what is advertised. No hold or grip, my hair slips out.
I read they were excellent for fine hair, I was mislead.

Arrived quickly and easy to use. They are great

make a product that works in real life

Love these hair clips
They hold my fine hair in place very well!

I love the product but the shipping system had many delays. To their credit though Lialys stuck to it and eventually I got my package. Thank you.

Still working with them. Sometimes I get them in and they stay all day and night; other times, I just can’t get them right.

The hairpins I purchased are absolutely beautiful. Very well made and work just as described. I'm very happy.

Exactly as described and truly hold your hair in place all day, One of my better purchases

They don't even deserve a 1..do not buy from here, the clips are cheap and flimsy and they are shipped from China which is misleading as their website states they are based in China. I have also tried to contact them numerous times but no response! As I am missing some clips. Very bad! Wish I read the review beforehand!

ABSOLUTE SCAM DROP SHIP COMPANY! AVOID LIKE THE PLAGUE! Send you products from China that are basic market grade £1 (if that) plastic pieces of crap. Admit to faulty crap products but will only fully refund if you pay to ship them to France!

Actual joke, do not waste your money with these clowns!

Based on my recent purchase, this was a disappointing experience. The hairpins I received were not the colour advertised (‘silver tortoise’) and the quality was poor for the price. The tortoise pattern appears to be applied only to the surface of the plastic rather than running through the material, and the clips are made from thin moulded plastic rather than solid acetate. The tortoise pattern appears to be applied only to the surface of the plastic rather than running through the material itself, and the clip is made from thin moulded plastic rather than solid acetate. Higher-quality tortoise clips are usually made from acetate where the colour runs through the material. They also did not stay in my hair at all!

I contacted customer service immediately and sent photos. I was told I could receive a full refund only if I paid international return shipping to France, or accept a 50% refund and keep the item.

The website advertises a 30-day ‘risk-free’ trial and mentions a 14-day return period, which was one of the reasons I felt comfortable ordering. However, requiring customers to pay international return postage makes this difficult in practice.

Tracking also showed the item was shipped from Fuzhou, China rather than France, which was surprising given how the brand is presented.

Overall this was a frustrating experience.