Liliwaste Reviews 

201
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Poor service, poor customer service. Do not use. Still waiting for empty bins to be taken away which been two months now as cancelled our contract within just 3 weeks of starting with them as bins nev... Toon meer

Beoordeeld met 5 van de 5 sterren

Been with Lili Waste a few months now, requested an extra collection at short notice a simple phone call and they were here the following day, as a small business owner this is the sort of service tha... Toon meer

Beoordeeld met 5 van de 5 sterren

From first contact all our dealings with Jordan Boswell and Lili have been first class. They understood our requirements and tailored their solutions to the special conditions Tonbridge Angels FC re... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy set up & friendly staff, received an email when delivery of the bin was due and collection days, one month in things are running smoothly. Had a awful previous experience in with commercial waste... Toon meer

Bedrijfsgegevens

  1. Vuilnisophaaldienst
  2. Afvalverwerkingsbedrijf

Geschreven door het bedrijf

Is your business considering a new approach to recycling or commercial waste services? At Lili Waste, we pride ourselves on providing comprehensive business recycling and waste collection services tailored to your needs. We offer direct collection solutions that can save you up to 30% on your current waste management contract. Choose Lili Waste for a dependable partner in managing your business waste responsibly and efficiently. No call centres and our average wait time to reach us is just 6 seconds. Join us in making a positive impact on both your bottom line and the environment. • East Yorkshire • Leeds, West Yorkshire • London • Romford and East London • Redbridge • Kent • Southampton and Portsmouth • Cardiff and South Wales


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

201 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

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3,6

Alle reviews

(201)

30 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Customer Service is excelent

Customer Service is excelent, they are easy to reach, and always try to help and solve problems.

3 november 2021
Review zonder uitnodiging
Logo Liliwaste

Antwoord van Liliwaste

Thank yo for the great review ! We are so happy you love your experience with us and we are very determined to continue providing great service to awesome customers like you.

Beoordeeld met 5 van de 5 sterren

Urban Project Construction

We have received great customer service from the start from the quick and easy account set up to our fortnightly collections. Everything has gone smoothly and I would recommend Liliwaste 100%

23 juni 2021
Review zonder uitnodiging
Logo Liliwaste

Antwoord van Liliwaste

Good afternoon. Thank you so much for the review you have left. It really does help us with improving our services and personal touch. Kind Regards

Beoordeeld met 5 van de 5 sterren

Fantastic, Reliable Service

Fantastic Service. I used Liliwaste through a 3rd party management company. They decided to change service collectors to another company and I had so many issues and took out a separate contract with Liliwaste.
Nothing is too much hassle. We need to keep our bins locked at all times otherwise they go missing. Liliwaste simply call through our back door, we unlock the bins, they are emptied and we lock them again. Sounds so simple, but you'll be surprised how difficult a task it is for many service collectors. Thank You Liliwaste.

22 juni 2021
Review zonder uitnodiging
Logo Liliwaste

Antwoord van Liliwaste

Thank you kindly for your review.
We do try to please all and it is nice to get feedback when we do.
Regards

Beoordeeld met 4 van de 5 sterren

COW AND PIG BROMLEY

SERVICE FROM PETYA WHO SET UP THE ACCOUNT
PROFESSIONAL AND FRIENDLY. PICK UPS ARE ON TIME. SLIGHT ISSUE AM SURE WILL BE SORTED.
STAFF ARE POLITE AND TO THE POINT WHEN DEALING ON THE PHONE. RECOMMEND .

19 juni 2021
Review zonder uitnodiging
Logo Liliwaste

Antwoord van Liliwaste

Good morning. Thank you for your review.
I will ensure that our customer services team look into you account regarding any issues and discuss with you to resolve.
Kind Regards

Beoordeeld met 5 van de 5 sterren

Thank you Emma

Thank you Emma, great customer relations.

18 juni 2021
Review zonder uitnodiging
Logo Liliwaste

Antwoord van Liliwaste

Thank Your for your review.

Beoordeeld met 5 van de 5 sterren

10/10 customer service

Been in contact with lili waste over the phone , great customer services very friendly and helpful. Would defo recommend

18 juni 2021
Review zonder uitnodiging
Logo Liliwaste

Antwoord van Liliwaste

Thank you for your review.

Beoordeeld met 5 van de 5 sterren

All the team at Lili Waste are great……

All the team at Lili Waste are great……. Ian heads up a great team and are always on hand to help.

18 juni 2021
Review zonder uitnodiging
Logo Liliwaste

Antwoord van Liliwaste

Thank you for your review. I will be sure to pass on your comments to Ian and the team. Great to hear the good comments.

Kind Regards

Beoordeeld met 5 van de 5 sterren

Office Waste Collection

Her at ib3 we have used Lili Waste to collect our office waste for four years. Hugely reliable and great value. Highly recommended

18 juni 2021
Review zonder uitnodiging
Logo Liliwaste

Antwoord van Liliwaste

Thank you for your review. We love to hear the good feedback and are happy that our service is satisfactory to your business needs.

Kind Regards

Beoordeeld met 5 van de 5 sterren

Good service

Good service, at competitive price. Staff on the vehicles succeed, clear up if necessary.

18 juni 2021
Review zonder uitnodiging
Logo Liliwaste

Antwoord van Liliwaste

Good afternoon.

Thank you for your review. We aim to provide the best possible service, so that you can concentrate on your business and not on the waste collections, which is our job. Great to hear such good feedback. Kindest Regards

Beoordeeld met 5 van de 5 sterren

Great firm .

Great firm .

Always collect waste from our offices on time .

Drivers are super nice .

18 juni 2021
Review zonder uitnodiging
Logo Liliwaste

Antwoord van Liliwaste

Thank You for your review. Always nice to hear that we are providing a service that is on top form, and happy that we doing the right thing.
Kind Regards

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, with no delays and drivers are always friendly .

The pilgrims store ltd

18 juni 2021
Review zonder uitnodiging
Logo Liliwaste

Antwoord van Liliwaste

Good afternoon Sally. Thank you very much for your review. It is a pleasure to receive these reviews and know that we are servicing our customers with a efficient and friendly service.

Kindest Regards

Beoordeeld met 5 van de 5 sterren

St Stephens Community Association

St Stephens Community Association. We find Lili Waste very reliable our bin is always collected on time and no rubbish left behind.

18 juni 2021
Review zonder uitnodiging
Logo Liliwaste

Antwoord van Liliwaste

Good afternoon. Thank you for your review. It is always good to hear that our customers are happy with the service we provide.

Kind Regards

Beoordeeld met 5 van de 5 sterren

Top Drawer!

Great service, always on time and never disappoint- would highly recommend

18 juni 2021
Review zonder uitnodiging
Logo Liliwaste

Antwoord van Liliwaste

Good afternoon. Thank you so much for the review, it really does mean a lot to us, as you know we liked to have happy customers, who receive an efficient service from us.

Kindest Regards

Beoordeeld met 5 van de 5 sterren

Liliwaste have dealt with my firm’s…

Liliwaste have dealt with my firm’s commercial waste for the last few years. They have proved to be competitively priced, saving my firm money compared to our previous supplier. They are reliable and a great team.

18 juni 2021
Review zonder uitnodiging
Logo Liliwaste

Antwoord van Liliwaste

Good afternoon.
Thank you for your review. It is great to get good feedback as we strive to ensure all of our customers are looked after and serviced consistently. Liliwaste services all it's customers with good old fashioned personal service backed up by cutting edge technology to ensure all customers are dealt with in the best possible way.

Kindest Regards

Beoordeeld met 5 van de 5 sterren

Waste Collection

We are a new business and have to keep an eye on costs. Liliwaste are not only cost effective, they offered me various options to best suit our business. Their customer service has been great and the drivers turn up on time and make sure no waste is left. Highly recommend.

10 juni 2021
Review zonder uitnodiging
Logo Liliwaste

Antwoord van Liliwaste

Good afternoon.
Thank you for your review. We do try to keep all of our customers happy and consistently serviced, so it is nice to receive reviews when this is carried out.
Kindest Regards

Beoordeeld met 5 van de 5 sterren

We booked a one-off pick-up

We booked a one-off pick-up. It was done as scheduled, the crew was very fast and efficient! They were extremely professional and very helpful. Would recommend!

26 mei 2021
Review zonder uitnodiging
Logo Liliwaste

Antwoord van Liliwaste

Thank you for your review. It is appreciated. Please do not hesitate to get in touch again if we can help.
Kind Regards

Beoordeeld met 1 van de 5 sterren

AVOID AT ALL COSTS

Absolutely appalling service, no customer service skills or even common sense. Used Lili waste for 3 years and during the pandemic we have reviewed our waste management and found this wasn't effective choice. Handed a notice in and because it was 5 days short of the criminal 2 month's noticed required the company would not allow us to leave and are now leaving their bins on site when they are not wanted. Also trying to charge us 41% of next years waste!! Not one shred of decency and common sense or customer service.
It got to the stage my staff had to measure the gap between vehicles to prove the bins would have been able to be emptied.
AVOID AT ALL COSTS

27 maart 2021
Review zonder uitnodiging
Logo Liliwaste

Antwoord van Liliwaste

Good Afternoon, we are sorry you feel this way, we have tried to get in touch to resolve this. I will try to contact you this afternoon, alternatively, please call or email, the email is customers@liliwaste.co.uk and the best number is 0845050500. I look forward to speaking to you.

Kind regards,
Jade.

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