Lily Grace Keepsakes Reviews 

This is the 3rd time I’ve used the company and their attention to detail is amazing. Absolutely delighted at the work they produce.

Helen and Charlotte have been amazing from start to finish and have produced the most beautiful bear for our family made of my nans favourite clothes who we sadly lost in August.

The quality of the bear is flawless, the communication had been excellent and the delivery was as expected. Mum was absolutely delighted when she received it.

There was so much attention to detail given, and the finished product was perfect.

Thank you Lily Grace Keepsakes. I 100% recommend you ❤️

Melissa

the customer service is excellent and I loved how they sent pictures of the finished product before they send it. it was even better than I imagined and very professionally put together.

Thanks Helen and Charlotte for another beautiful job. We really appreciate you doing an extra cushion for us with the remainder of Mam's clothes. Getting it to us in time for the 1st anniversary means so much.

Another four beautiful cushions made by Lily Grace Keepsakes.
I was kept up to date during the process and shown pictures of the finished product before it was dispatched.
I would highly recommend this company.

Fabulous product I received. Was delivered earlier than expected. Was kept up to date with the progress. Worth every penny. Thank you!!!

Absolutely fabulous service from Lilygrace again I was delighted with my bear and hearts.
Always kept up to date
Due to unforeseen circumstances I had to rearrange delivery which they were happy to do for me
They really deserve 6 stars I wouldn’t hesitate to recommend them to everyone

I had asked Helen to use a couple items of my Mum’s & Dad’s boiler suit to make a bear! What a lovely job she made! He is amazing. I made a mistake with my embroidery but that was no problem for Helen, she changed it for me immediately! Amazing service with great care and attention taken in making our beautiful bear. Thank you so much x

Absolutely outstanding service, our bear ate more then amazing and I am
So happy we chose lily Grace to do them for us.

Every part of this experience has been easy. The quality of the finished products is so much better than I expected, and the workmanship is top notch. I like how i was given a ‘hoped for’ completion date, accompanied by a caviat regarding demand, but I was kept informed at different stages of the process, and the timeline was accurate.
Communication is very friendly and sympathetic to the circumstances that have obviously brought the customer to them in the first place. I feel I can snuggle up to my husband again.
Highly recommend.

Very well made cushion, good quality. Excellent service and they keep you updated regularly. Would highly recommend

Wow. An incredible experience from start to finish. I am delighted with the finished product as is my daughter! Thank you for creating something so special

start to finish,Lilly Grace has been , just amazing!

I was specific about what I wanted , as I had one item for my adult son and one for my adult daughter, from me , for when my time comes .
I wanted something very specific and as always , they smashed it .

This company, are in contact with you from from start to finish .

Every detail is followed to an exceptional standard and they go above and beyond to make you happy .

All i added was a urn necklace that I have had made for them.

Thanks guys , you are amazing

Having already had two lovely cushions made, I decided to have a slightly-bigger-than usual blanket made, too. To say it surpassed my hopes is an understatement; it is stunning. Thank you so much :)

From start to finish, Helen and Charlotte were super helpful and informative.
Our cushions arrived back within their timescales and the quality is incredible and you can tell so much effort has gone into them.

Excellent communication, beautiful cushion it will be cherished❤️

My items were simply beautiful and exactly what I wanted.
And the customer service (regular updates and quick responses) was up there with some of the best I have ever experienced.
Thank you so much ❤️

The teddy bears are absolutely beautifully made . The attention to detail and warmth has been outstanding from start to finish .Top drawer !

From start to finish the whole process was so professional, from design advice and answering numerous questions I had prior to ordering, to regular updates throughout production to a safe delivery of an absolute beautiful keepsake.
Helen and Charlotte explained the whole process step by step and also answered all correspondence promptly. I couldn’t fault anything and Would recommend to everyone.

Great item and keep you up to date with their progress