Never received my bracelet. Customer service won't help just says it was delivered. One "tracking" says one date and the link from the email says another. I got all my other packages no problem. From... Toon meer
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Lees wat reviewers zeggen
I love the bracelet I would love it a lot if I knew how to get it on I haven’t worn it yet can you guys tell me how to get the bracelet on it’s beautiful,
Packaged says delivered but I never received my package. When I received out to the customer they stated I needed to contact the carrier and that is says delivered on their end. The Gofoexpress, you c... Toon meer
I love love love my pieces I haven’t taken them off since I received them. No fading or tarnishing. I will be ordering more bracelets and necklaces. The necklace is a perfect piece for layering.
Horrible customer service
I ordered a bubble name bracelet and this website was running a bogo so I choose the timeless amour bracelet. When my order was delivered I only received the bubble bracelet. I emailed the company right away. They asked me to send a pic or video explaining my issue. I have emailed them 3 separate times pics and a video explaining I am missing an item and they just keep sending me the same generic email asking for pics and videos. I am extremely annoyed and will not be ordering anything from this website again.
Do not buy from these people
Do not buy from these people . Quality is disgusting . Bubble name bracelet broke first time worn within a minute of wearing . Rubbish product . Customer service poor . A “robot” named Emma keeps sending bullshit replies full of lies . Promotion of buy one get one free is all lies . Refused to give my second item cause it wasn’t booked at checkout yet they had no allowance to even check it and request . If you offer a second item free it should be made easy and not have to beg for it . AVOID AT ALL COST
The bracelet is nice but it took over a…
The bracelet is nice but it took over a month and a half . It’s not that cute
I love the bracelet but it is not water…
I love the bracelet but it is not water resistant. the tips of the bracelet are changing colors.
THIS IS MY SECOND TIEM ORDERING AND I…
THIS IS MY SECOND TIEM ORDERING AND I SIMPLY LOVE IT
didn't get what I ordered
Sent wrong personalized item, ordered a bracelet received a necklace, and been waiting 3 days to hear back, extremely disappointed
Love the bracelet
The bracelet took a long time to come but I love it
If I could do a review with zero stars…
If I could do a review with zero stars I would. First, let’s talk about how they lie and say the are local to the states but during my dispute(for not receiving my items) I find out the items are in fact coming from China. I ordered two bracelets (one being a birthday gift for my friend and the other being for me). Since it said it was in Washington I began looking for tracking information after about two weeks from ordering. Never received an update after it going from “shipped” to “in transit”. Items sat in “in transit” for about two weeks and then(after checking everyday), it changed to “delivered”, but the delivery said it was almost 10 days prior. I knew this had never came over my shop app, nor did I receive any updates from them or any of the other carriers we use. I have accounts with all and get constant alerts when things are on the way or delivered. For our post office I even have my mail scanned in the app so I can see everything coming to me. I felt there was a mistake, but I still looked around and also asked people in my apartments and maintenance. Of course no one seen anything. After contacting the company a couple of times because all they kept saying was it was delivered, we have it as delivered I finally got a couple of shotty pictures. Just like I suspected, the items were delivered to the incorrect address or didn’t come here at all. I continue to ask the company(after more than two months now since order was placed) if they can give me the carriers information so I could file a claim and possibly get my money back, they keep saying they do not have the last carriers information. I have never heard of that before. Even if an item starts at Amazon and then changes hands to USPS, you can see all of they tracking information. You can’t with this. I put the tracking number in everyone’s system and no one identifies it as a valid tracking number. Even their tracking log is sketchy and doesn’t show real information. I am beyond upset because I had to spend more money to replace the items and I’m still out of the amount I paid. I am in the process of having my bank look in to it but that takes more than 90 days. I have asked the company to just make it right, but they refuse. If they get over on people like this here and there it really can add up. The customer service is non existent and I have been spreading the word to not shop with them. I thought I was doing something by looking at the website and reviews, even the IG page, but I feel I was scammed. Companies like TikTok, FB, and IG shouldn’t allow them to advertise after too many complaints. They are the problem too.
Not what was expected
Next time I will read the reviews before ordering. This order was for my daughters birthday gifts. Took over two weeks to receive which was past the birthday. The bracelet letter is larger in person and the letter font is different than the photos on the website and the gold necklace gold color does not look like the photo and is a rusty tarnished orange and looks very cheap. The clasp is bent and open and will come apart if worn. Neither gold colors match. They do not look like they are water safe as described. I would not recommend this company.
Im very happy with the bracelets
Im very happy with the bracelets. I bought a few as gifts for Mother’s Day. However in error I purchased two with the same name. I was wondering if I can return one and the the right name.
I love me and my daughters bracelets
I love me and my daughters bracelets
Love the name bracelets!
Love the name bracelets. Got myself 3! My first and middle name and NANA. I also bought my 3 daughters one. Love them.
I don’t like them I got two bracelets and they both tarnished within two weeks 😩 I’m really sad because the bracelets are beautiful but for the price I don’t think that should happen
I don’t like them I got two bracelets and th
Very satisfied!
So let me just say these bracelets that I received was so stinking cute I got matching bracelets with my sister. When I showed her, her eyes lit up. The support team answered my email very quickly & helped with whatever I needed. I will definitely be ordering from here again.
My girls loved their bracelets and…
My girls loved their bracelets and really love all of the compliments they are receiving. They fit us perfectly and they are simply beautifully made.
Never received my package will never…
Never received my package will never order again consumer service sucks
I am still waiting for my order or my refund!
I am still waiting for my order. I literally placed it on February 17, 2026. I have yet to receive anything. Every time I reach out to support, I get this dumb response. I have asked to be refunded. At this point I don’t want it. Not only will they not send me my things I ordered, they are ignoring my request to just be refunded. I don’t know what to do at this point. I am willing to involve a 3rd party at this point. You can’t do this to people.
Every time I reached out to them
Every time I reached out to them, I got an response. Customer service is great. When my bracelet arrived it was so beautiful. My experience was definitely a 10/10.
I wished I would’ve read the reviews…
I wished I would’ve read the reviews before ordering. I ordered it March 9th and still I have I nothing. I hope that even after waiting so long they aren’t bad quality !!! 😡😡😡
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