litcommerce.com Reviews 448

Very useful tool to increase efficiency. Support responds promptly and answers all questions. Excellent service.

Initially, I was impressed with the service. However, as I delved deeper, I found myself constantly relying on customer support to make things work. This experience has drastically changed my opinion. The time I've spent troubleshooting with customer service could have been better used creating my own listings independently.
The channel integrations are particularly problematic, with extremely slow updates from litcommerce for various platforms. In one instance, I was unable to access and fix many of my Etsy listings, resulting in lost sales data and the need to rebuild listings from scratch.
While I had high hopes for this service, the reality has been disappointing. The constant need for support, coupled with integration issues, has made the experience more frustrating than helpful.

I've recently installed the litcommerce solution after a terrible experience with the other vendor to connect Etys to Magento. The difference is like night and day. LitCommerce support is super and knowledgeable, and they hand off to one and other seamlessly. Setting up the etsy/magento connection has been relatively easy and at every stage they have been helpful. I look forward to enabling this channel and using their tool to leverage other channels.

Amazing! That is the only word for both the App and the Support by LitCommerce.

The team was always checking in with me to see if I had any issues and when I did they sorted them out fast.

This has to be far the best experience I have had when it comes to integrating something as big and important as this into my site.

Fast service and super helpful they are always friendly and figure things out fast. The software is a massive time saver

LitComerce has excellent support. The service has been great for me, but rare issues have occured. However, their support team has always rectified these issues in 24 hours or less. The service has been wonderfully helpful for syncing inventories between my main website and Etsy. It does so seamlessly!

Wonderful customers service very patient and answered all of my queries with screenshot examples and clear instructions on how to fix my issue, Rosalie was a big help :)

Very kind and helped me to understand the process.

Harvey was extremely helpful and explained how to use the tool in simple terms. Thank you!!

The company deals in shady marketing practices especially around link building.

Litcommerce integrates fairly well with eBay and Squarespace, offering a user-friendly interface with responsive design. Subscription plans are straightforward and reasonable. Although some issues came up with transferring photos, their strong customer service support ensured a positive user experience overall.

Hannah was incredible and helped us set up a complicated automation between multiple platforms. She was friendly, professional and incredibly patient!

Litcommerce's platform is going to save me lots of time and help mistake-proof my inventory management. In addition, their technical service is absolutely outstanding! They were readily available, helpful and followed up to make sure my issues were resolved.

This app works super well! It does everything I need it to do and it does it really well. Super easy to use and the support team is fantastic. Highly recommend this.

Reliably helpful, speedy replies and always cheerful! Thank you for helping me sort the little niggly problems out so easily.

Amazing!! I had trouble with my account not having the right url and they came in and fixed it so quick.

The software is helpful and helped me grow my listings between channels. The support has been really helpful along the way as I learned the software.

Great customer support to help walk me through the process of multi channel selling