I purchased 6 penguin shaped bottle openers keyrings as teacher leaving gifts. As my daughter is penguin mad and has told her playgroup teachers non stop for 3 years how much she likes them. So a p... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The penguin plushs were extremely soft, felt high quality and the friend for whom i bought them adores them. The cookie cutter also seems well made, tho it hasnt seen any action yet. They were also sh... Toon meer
Bedrijf heeft geantwoord
Good service, well packaged reasonable price. Capping the spend at £20 for free postage is achievable and encouraging. Any higher and it would put one off using the website. Would use again and would... Toon meer
Bedrijf heeft geantwoord
I would definitely recommend using this company. I spoke directly to Dan about ordering a specific item. He was super helpful and efficient. Delivery was prompt and all the items we bought are fab! My... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Gifts for Penguin lovers made easy! Shop hundreds of beautiful Penguin Gifts for women, men & kids - for every occasion. Fast FREE UK Postage.
Contactgegevens
Verenigd Koninkrijk
- hello@littlepenguin.co.uk
- littlepenguin.co.uk
4,8
Uitstekend
407 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delivery of Little Penguin goods.
Whilst we had to chase the progress of the delivery of the goods, the response from Little Penguin was excellent. Happily the parcel was delivered whilst we were in conversation with them.
5 december 2023
Antwoord van Little Penguin
Thanks Valerie for the feedback! It's a pity Royal Mail took their time delivering, but glad you got it safely 🐧
another high quality product
Use little penguin for my first choice for penguin related gifts and they never disappoint, another winner and a good stocking filler.
25 november 2023
Antwoord van Little Penguin
Awww great to hear Barry! We're so glad you're pleased with the gifts. Have a lovely Christmas! 🐧
Good value for money
Quick delivery, well packaged, lovely items. Good value for money 😊
25 november 2023
Antwoord van Little Penguin
Thanks Sally! So glad you had a great experience.
The product was for better than…
The product was for better than expected,the boxes were great quality and better than expected graphics
27 november 2023
Antwoord van Little Penguin
Thanks Richard! That's great to hear :-) 🐧
Speedy service great items
27 november 2023
Antwoord van Little Penguin
Great to hear! Thanks for the feedback :-)
Antwoord van Little Penguin
Yay! Thank you for the lovely feedback! We're so glad you received your order quickly 🐧
Antwoord van Little Penguin
Many thanks :-). We hope to see you back again soon!
Lovely little lads
Both penguins ordered look lovely and arrived quickly, free shipping for spending over £20 aswell which is always nice
20 november 2023
Antwoord van Little Penguin
Thanks Dan! That's great to hear 🐧
Products are gorgeous
Products are gorgeous. So cute and well made .Quick delivery .Loads of emails informing of delivery dates etc.No issues
20 november 2023
Antwoord van Little Penguin
Thank you Martina! We're so glad you received your order quickly 🐧
Easy to order and received promptly
Easy to order and received promptly. Good communication. Granddaughters love the penguin 'glasses' which were purchased as replacements for 2 I bought over 10 years ago.
16 november 2023
Antwoord van Little Penguin
Thanks Sue! We're so glad your Granddaughter loves them! 🐧
Antwoord van Little Penguin
Many thanks Julie! We're so glad you received them super quickly 🐧
Just what I was looking for
13 november 2023
Antwoord van Little Penguin
Perfect 🐧 Thanks for the great review!
Disappointing
Received a faulty item, and returned it. The company failed to acknowledge the fault and refused to refund the return postage. Disappointing overall experience.
And that response is untrue. I have provided a postage receipt, and haven’t received a response from you. I also informed you immediately that the item was faulty.
6 november 2023
Antwoord van Little Penguin
Hi Geoff, this isn't true at all :-(. Disappointed to see this review, rather than you getting in touch.
Your own words were 'Just a matter of taste then'. We explained how they were original marks by DCUK, as they're all hand made.
We refunded you in full, and even offered to refund your return postage if you provided a receipt and could explain how it's a fault.
I'm not sure what more we could have done? We can't just refund the return postage without a receipt. We would have provided a label free of charge had it being a fault, and we could have raised this further with DCUK.
Reply:
Hi Geoff - I didn't receive a response from my email on Friday 17th. Did you email a receipt? I said in that email we would be happy to look in to a fault if you could confirm it. I'm not sure what more we could have done?
Good service
Good service, quality of my purchase excellent.
Would certainly order from them again.
13 november 2023
Antwoord van Little Penguin
Thanks for the lovely review Shirley! We look forward to seeing you back again 🐧
Twinkle the penguin gorgeous
received my order of my little Penquin without any bother great company very polite e-mails keeping me updated He has arrived absolutly gorgeous
Very pleased
3 november 2023
Antwoord van Little Penguin
Many thanks for the lovely feedback! We're so glad you're happy with your purchase 🐧
Antwoord van Little Penguin
Thanks Susan for the lovely feedback. We'd love to know what we could have done for that 5 star review :-). Please pop back again soon 🐧
First class product and shipping.
30 oktober 2023
Antwoord van Little Penguin
Many thanks for the lovely review! 🐧
The Wooden Penguin I purchased is…
The Wooden Penguin I purchased is delightful. Very nicely packaged and delivered on time. Thank you!
24 oktober 2023
Antwoord van Little Penguin
Thanks Clare for the lovely review! We look forward to you coming back 🐧
Antwoord van Little Penguin
Thanks Christine for the lovely review! :-) 🐧
Easy website to use and fast delivery
23 oktober 2023
Antwoord van Little Penguin
Thanks Mary! Hope to see you back again soon 🐧
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