Zoku Reviews 9

Antwoord van Zoku

17 dec 2025

Thank you for sharing your feedback. We’re happy to hear that you enjoyed the Lofts, that means a lot to us.

At the same time, we’re sorry to hear about your experience with our booking system. You’re absolutely right that it should be quick and easy to edit booking details, and we understand how frustrating it can be when that’s not possible. We’re currently looking into a new booking engine to improve the overall booking experience.

In the meantime, you’re always welcome to reach out to our reservations team at hello@livezoku.com and we’ll be happy to help you adjust your booking right away.

Thanks again for taking the time to let us know.

Warm regards,
The Zokus

Antwoord van Zoku

17 dec 2025

Thank you for taking the time to share your feedback.

We’re sorry to hear that your experience at our Living Kitchen didn’t meet expectations. This is not the level of service or hospitality we strive for at Zoku, and we take your comments seriously.

Since your visit a few years ago, we’ve been reviewing and refining our brunch concept and service approach in the Living Kitchen to ensure it feels relaxed, generous, and well-paced, in line with what guests expect when joining us.

Thank you again for your honesty. Even though this feedback was shared some time ago, it remains valuable to us as we continue to improve. We hope to have the opportunity to welcome you back for a better experience in the future.

Warm regards,
The Zokus

Antwoord van Zoku

17 dec 2025

Thank you for taking the time to share your feedback.

We’re sorry to hear that your visit to our Living Kitchen restaurant didn’t meet your expectations. This is not the experience we aim to create for our guests, and we take your comments seriously.

Even though this review was shared some time ago, it remains valuable to us. We’d love to welcome you back and invite you to experience how things are today.

Warm regards,
The Zokus

Antwoord van Zoku

17 dec 2025

Thank you so much for your lovely review!

We’re thrilled to hear that you had such a wonderful experience at Zoku Copenhagen and that the WorkLoft (now called the MeetingLoft) worked well for both getting things done and getting some rest. It’s great to know you felt welcomed by the team, they’ll be very happy to read this.

We truly appreciate you taking the time to share your experience, and we can’t wait to welcome you back again soon. Until next time!

Cheers,
The Zokus

Antwoord van Zoku

17 dec 2025

Thank you for taking the time to share your feedback.

We’re sorry to hear that your visit to our Living Kitchen restaurant did not meet expectations at the time. This is not the experience we aim to offer, and we take comments like yours seriously.

Although this review was written some time ago, it has helped us reflect and make improvements to both our service approach and food quality. Guest feedback plays an important role in how we continue to evolve.

Thank you again for your honesty. We would truly appreciate the opportunity to welcome you back and let you experience how things are today.

Warm regards,
The Zokus

Antwoord van Zoku

17 dec 2025

Thank you so much for your lovely review!

We’re delighted to hear that you felt so well taken care of by the team and that you enjoyed the cozy, welcoming atmosphere of the room. It means a lot to us that you felt at home during your stay.

We truly appreciate you sharing your experience and look forward to welcoming you back again soon.

Cheers,
The Zokus

Antwoord van Zoku

17 dec 2025

Thank you for this positive feedback!

We’re delighted to hear that you enjoyed Zoku’s unique and slightly different concept, as well as the thoughtful details that create a home-like feeling in the room. While the rooms are compact by design, it’s great to know you found everything you needed.

We’re also very happy to hear that breakfast stood out and that our team made you feel welcome, that means a lot to us.

Thanks again for your kind words, and we hope to welcome you back again soon.

Cheers,
The Zokus

Antwoord van Zoku

17 dec 2025

Thank you for sharing your experience!

We’re happy to hear that you enjoyed the concept, the service, and the quality of the food. It’s great to know that the overall experience stood out for you.

Thanks again for your kind words, and we hope to welcome you back again soon.

Cheers,
The Zokus

Antwoord van Zoku

17 dec 2025

Thank you for taking the time to share such a detailed and thoughtful review.

We appreciate your reflections on the Zoku concept and the intention behind creating a place that blends living, working, and social spaces. Your feedback highlights exactly what we aim to do, and also reminds us how important it is that the experience feels intuitive and welcoming, rather than overwhelming.

As this review was written quite some time ago, we’ve since evolved both our spaces and the way we guide guests through them, with a stronger focus on clarity, flexibility, and ease. Guest feedback like yours has played an important role in shaping that journey.

Thank you again for sharing your perspective. Should you ever find yourself back in Amsterdam, we’d love to welcome you again and let you experience how Zoku has grown since then.

Warm regards,
The Zokus