Livivo Reviews 

1.452
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Ordered through 3rd party debenhams a wicker picnic basket. Came with broken items. Contacted both company's. Livivo tried to tell me they couldn't send a replacement as it was "out of stock" i had a... Toon meer

Beoordeeld met 5 van de 5 sterren

Love the electric blanket, so cosy and effective during winter and really helps with the heating bills! Had a small issue where my blanket stopped working after around 6 months but I reached out to th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I brought a cat tower from you for my boy as a little treat for his recovery from a dog attack an he loves it but unfortunately it broke within a week but I emailed them right away an within an hour I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love my electric blankets from Livivo. I have bought 5 so far in a variety of colours for various family members . They are do cosy. Customer service has always been excellent. I have only ever had tw... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Woonwinkel
  2. Aanrechtwinkel
  3. Tuin

Geschreven door het bedrijf

At Livivo, we believe home is an expression of style, and that should be possible for everyone. Independent British business, delivering to your home from ours in Glasgow.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(1.452)

23 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Short life purchase - no spares support… caution

We purchased a LIVIVO Outdoor Garden 4 Arm 45m folding Rotary Washing Line Clothes Airer Dryer via Amazon in May 2022.
Wasn’t expecting the pole to rust away and break - contacted customer support to purchase a replacement to be told they don’t hold spare parts so their answer was to purchase a new item - what a waste and certainly not in keeping with being environmentally concerned.
Be very care purchasing products that obviously have a limited service life built in…

Edit after reply - so basically you are confirming that you have no after sales support or ability to purchase spare parts and your products have a limited life …. I would expect a product such as this to last more than 2 years - the metal used must be of such poor quality to rust away.

As stated above AVOID making purchases from a company not willing to support their product range.

30 maart 2025
Review zonder uitnodiging
Logo Livivo

Antwoord van Livivo

Hi Steve,

Thanks for leaving us some honest feedback . So sorry to hear you experienced an issue with your item.

Unfortunately, this order is outwith our warranty policy.

Please accept our sincere apologies for any inconvenience our terms and conditions may cause.

Please don't hesitate to reach out if you have any further queries in the meantime.

Beoordeeld met 5 van de 5 sterren

Chimnea cover from Livivo is excellent…

Chimnea cover from Livivo is excellent quality and a reasonable price. It is a little large but does the job perfectly.
Time will tell on its durability but it seems strong enough.
Recommended.

18 maart 2025
Logo Livivo

Antwoord van Livivo

Hi Christine,

Thanks so much for leaving us an excellent review!

So pleased to hear you were impressed with the service provided.

Please don't hesitate to contact us if you require any future assistance.

Kind regards,

Team LIVIVO

Beoordeeld met 5 van de 5 sterren

Great company very quick …

Great company very quick response and happy to resolve any problem with ease very greatful thankyou

3 maart 2025
Review zonder uitnodiging
Logo Livivo

Antwoord van Livivo

Hi,

Thanks so much for leaving us a great review! So pleased to hear you were impressed with the service provided.

Please don't hesitate to contact us if you require any future assistance.

Kind regards,

Team LIVIVO

Beoordeeld met 3 van de 5 sterren

not so good

I love the concept of this the milkshake maker however in reality not so good the max ark of the cup is 500ml but when filling upto this mark the milk goes all over the counter top i have also tried filling to the 400 ml mark I did email the customer services team asking what i did wrong but i have not received a reply even though this was longer then the 24 hour period you mentioned on the website following on from the retailers post no emails in spam box or otherwise!!

10 februari 2025
Review zonder uitnodiging
Logo Livivo

Antwoord van Livivo

Hi Stuart,

Thanks for reaching out! So sorry to hear you did not receive our response.

Please do check your spam/junk inboxes as we have responded to your query.

Kind regards,

Team LIVIVO

Beoordeeld met 4 van de 5 sterren

I have purchased from this company…

I have purchased from this company before and the products were great, so went back.
I was looking for a simple to use air fryer for a 97 year old and they had the perfect one.
A picking error meant they sent the wrong colour which is a shame but they rectified this with a discount which we accepted as it was for a present .

4 februari 2025
Logo Livivo

Antwoord van Livivo

Hi Lynda,

Sorry to hear there was a slight issue with your order but thanks for taking the time to leave us a great review!

Please don't hesitate to contact us if you require any future assistance.

Kind regards,

Team LIVIVO

Beoordeeld met 5 van de 5 sterren

Prompt Delivery

From ordering to delivery I was kept informed.

4 februari 2025
Logo Livivo

Antwoord van Livivo

Hi Peter,

Thanks so much for leaving us a great review!

Please don't hesitate to contact us if you require any future assistance.

Kind regards,

Team LIVIVO

Beoordeeld met 5 van de 5 sterren

Faulty Fryer Free Replacement

My Deep Fryer began to leak oil after nine months. Livivo did their checks, as expected, and sent me a replacement free of charge very promptly. Couldn't ask for better customer service.
Many thanks, and very worthy of five stars. Happy customers here!!.

10 februari 2025
Review zonder uitnodiging
Logo Livivo

Antwoord van Livivo

Hi Robert,

Thanks so much for leaving us some excellent feedback.

So pleased to hear you were impressed with the service provided.

Please don't hesitate to contact us if you require any future assistance and we will be more than happy to help!

Kind regards,

Team LIVIVO

Beoordeeld met 3 van de 5 sterren

I bought this product as it was advertised as an 'Ice crusher'.

I bought this product as it was described as an 'ice crusher' as opposed to an 'ice shaver'. However, once it arrived, it is clearly an ice shaver. It does have a 'coarse' setting, but even this is very fine. I gave up trying to use the 'fine' setting as it was so slow and the instructions recommend not running the motor for more than a minute. I probably should have investigated the product further before purchasing.

5 januari 2025
Logo Livivo

Antwoord van Livivo

Hi Lawrence,

Thanks for leaving us some honest feedback.

Please don't hesitate to reach out if you require any further assistance and we will be more than happy to help!

Kind regards,

Team LIVIVO

Beoordeeld met 5 van de 5 sterren

This is the fourth blanket I’ve bought

This is the fourth blanket I’ve purchased
The first was for myself for my settee when I’m downstairs, the second for my son who has a heart condition for his settee.
The third was for on top of my bed and the fourth for my son’s bed.
It is saving us money as we don’t use our heating .
The blanket is so warm we don’t need it at high for long

23 januari 2025
Logo Livivo

Antwoord van Livivo

Hi Margaret,

Thanks so much for leaving us a great review!

Please don't hesitate to contact us if you require any future assistance.

Kind regards,

Team LIVIVO

Beoordeeld met 5 van de 5 sterren

You corrected my delivery

You corrected my delivery , quickly without problems. When my products arrived I was very pleased with the quality.

7 januari 2025
Logo Livivo

Antwoord van Livivo

Hi Michael,

Thanks so much for leaving us a great review!

Please don't hesitate to contact us if you require any future assistance.

Kind regards,

Team LIVIVO

Beoordeeld met 4 van de 5 sterren

Product good as was prompt service

Product good as was prompt service. Only problem was it was left on the doorstep. Not given the chance to answer the door!

16 januari 2025
Logo Livivo

Antwoord van Livivo

Hi,

Thanks so much for leaving us a great review!

Please don't hesitate to contact us if you require any future assistance.

Kind regards,

Team LIVIVO

Beoordeeld met 5 van de 5 sterren

Arrived in super quick time

Arrived in super quick time as a birthday gift for my daughter who is thrilled with them.

10 januari 2025
Logo Livivo

Antwoord van Livivo

Hi JR,

Thanks so much for leaving us a great review!

Please don't hesitate to contact us if you require any future assistance.

Kind regards,

Team LIVIVO

Beoordeeld met 5 van de 5 sterren

Great products perfect for storing…

Great products perfect for storing Christmas decorations and great value for money.

7 januari 2025
Logo Livivo

Antwoord van Livivo

Hi Claire,

Thanks so much for leaving us a great review!

Please don't hesitate to contact us if you require any future assistance.

Kind regards,

Team LIVIVO

Beoordeeld met 5 van de 5 sterren

great storage boxes for price.

I had no problem with Livivo or the product,
I did however have a problem with the courier as the parcel had been ripped open, I was thankful that everything was there.

3 januari 2025
Logo Livivo

Antwoord van Livivo

Hi Frank,

Thanks so much for leaving us an excellent review!

So pleased to hear you were impressed with the service provided.

Please don't hesitate to contact us if you require any future assistance.

Kind regards,

Team LIVIVO

Beoordeeld met 1 van de 5 sterren

Electric throw: useless!

Bought an electric throw for my granddaughter for Christmas. It felt thick and luxurious but It didn't heat up. I assumed there was a fault so I returned and re-ordered another of the same. That one didn't heat up either!!! Obviously a manufacturing fault. Have now sent that one back and ordered a different make but what a waste of my time. I don't recommend, even though some of the reviews are really good.

6 januari 2025
Review zonder uitnodiging
Logo Livivo

Antwoord van Livivo

Hi Gloria,

Thanks for taking the time to leave us some honest feedback!

So sorry to hear you experienced an issue with your item.

Could you please reach out to us directly via support@livivo.com where we will be able to assist you further.

Kind regards,

Team LIVIVO

Beoordeeld met 5 van de 5 sterren

Exactly what I wanted, PERFECT

Received exactly what I wanted & for a great price with next day delivery. Excellent!

10 december 2024
Logo Livivo

Antwoord van Livivo

Hi Wayne,

Thanks so much for leaving us an excellent review!

So pleased to hear you were impressed with the service provided.

Please don't hesitate to contact us if you require any future assistance.

Kind regards,

Team LIVIVO

Beoordeeld met 5 van de 5 sterren

First class customer service

First class customer service, rare these days. I have had my issue resolved quickly and without drama. Such a refreshing change!

11 december 2024
Review zonder uitnodiging
Logo Livivo

Antwoord van Livivo

Hi,

Thanks so much for leaving us an excellent review! So pleased to hear you were impressed with the service provided.

Please don't hesitate to contact us if you require any future assistance.

Kind regards,

Team LIVIVO

Beoordeeld met 1 van de 5 sterren

Electric throw/blanket

Last week we purchased a dark grey electric blanket from Livivo. Unfortunately it does not warm up properly. There are 9 settings, 1-7 and a high and low, but all settings are the same temperature. There must be something wrong with the controls or blanket.
Very disappointed.

10 december 2024
Review zonder uitnodiging
Logo Livivo

Antwoord van Livivo

Hi,

Thanks for taking the time to leave us some honest feedback! So sorry to hear you experienced an issue with your item.

Could you please reach out to us directly via support@livivo.com where we will be able to assist you further.

Kind regards,

Team LIVIVO

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