I had the privilege of purchasing the most luxurious and totally gorgeous scarve for a dear friend as a gift. it was beautifully packaged aswell. Livloko were absolutely fantastic and a real joy to ch... Toon meer
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Lees wat reviewers zeggen
I bought this bracelet for my partner who was over the moon with it! The round crystal beads are very good quality and she said its the nicest one in her collection as she is really into her chakra br... Toon meer
Bedrijf heeft geantwoord
The customer service levels of this business are fantastic. They are on the ball and care so much about your purchase it seems like a one to one service. . The products - male and female bracelets -... Toon meer
Website was easy to navigate. Order through to delivery was super fast. Quality of product is amazing. Only loses a star due to dimensions on the site (at the time of my order) were not accur... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a passionate and dedicated UK-based team, that designs and hand-makes high-quality accessories for men and women. We hope you can tell when viewing our product lines that we make great efforts and take exceptional pride in what we do. We are genuinely grateful to serve our customers and enjoy dealing honestly and fairly with our reputable global partners.
Contactgegevens
375 High Rd, Wembley , HA9 6AA, London, Verenigd Koninkrijk
- 0330 808 4947
- support@livloko.com
- livloko.com
4,7
Uitstekend
37 reviews
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The wallet is great but there was no…
The wallet is great but there was no tracking or estimated time of delivery 😕
24 april 2024
Antwoord van LIVLOKO LONDON
Good Morning Mr C.
Thank you very much for your feedback. We are really happy to hear your liked your wallet it means a lot to us and I will pass your comments to the design team.
Regarding the tracking of your order shipment please accept our sincere apologies as we understand how important tracking is so we know when to be home to receive our order.
I have located your order #LIV15532554-F1 and checked for you and your order was infact tracked as are all our shipments. The shipment was delivered on the 24th April at 5.23pm, less then 24hrs after you ordered it on the 23rd April at 8.47pm. Please accept my apologies that you didnt receive the tracking email. I think that either it may be in your spam folder or there may have been a system issue which we have raised with IT.
Regarding no estimated delivery being provided, we thank you for raising this point with us also. In the height of everything becoming so expensive, we have decided to offer a free express shipping service rather then passing the shipping cost to the customer, so we use the best option for each order at the time and delivery time normally ranges between 1-3 days....95% of the time it is 1 day/next day delivery to the UK Mainland. We have mentioned this in our shipping information page but we see your point and we will review if adding this to the checkout as it will inform customers better as not everyone looks at the shipping information before placing an order.
Once again thank you for your constructive feedback as it makes all the difference to us, and have a wonderful day!
Tania
The LIVLOKO Team
Excellent service and products from LIVLOKO LONDON
After purchasing a beautiful, top quality pashmina for my daughter, I just had to order one for myself! The communication and personal touch I experienced from LIVLOKO LONDON was exceptional.
26 april 2024
Antwoord van LIVLOKO LONDON
Hi Catherine, thank you! Your review has made us feel very proud of our team and the effort we all put in to serve our customers :) Have a lovely week ahead!
Fantastic quality
A beautiful bracelet, packaged well. A perfect gift for my mum. Thankyou.
2 april 2024
Antwoord van LIVLOKO LONDON
Hi Sarah, nothing makes us happier then knowing we have been able to provide you with something special you can gift to your Mum. So thank you for taking the time to let us know:) If there is anything you or your Mum need a hand with in the future just each out to us at support@livloko.com
Lovely site, product and staff.
Website was easy to navigate. Order through to delivery was super fast. Quality of product is amazing.
Only loses a star due to dimensions on the site (at the time of my order) were not accurate for the products ordered.
Contact with support - when I informed them of the above - was very pleasant and polite. It's nice to not have to deal with name-less bodies processing orders without feeling.
I'll be back ordering for gifts for others.
18 maart 2024
Antwoord van LIVLOKO LONDON
Hello Electric Sunrise! We are very greatful for your kind and honest feedback and that you were satisifed with our website, delivery speed and after sales customer service, it means alot to us. I have checked your message history and see that thanks to your feedback those items have been temporarily removed from the website until the issue is resolved so that other customers are not effected by the incorrect measurements. Thank you and we hope to see you again!
Excellent service received
Excellent service received. Order a RFID carbon fibre tri-fold wallet, item was despatched really quickly and was delivered within a couple of days. Wallet is really good quality and well made looks really great.
11 maart 2024
Antwoord van LIVLOKO LONDON
Hello Steve! Thank you for your amazing comments:) The tri-fold wallet you have is one of our favourites! Please keep in mind in comes with a 12 month warranty. If you have any questions you can always contact us at support@livloko.com. Thanks again!
Great quality, fast delivery.
I bought this bracelet for my partner who was over the moon with it! The round crystal beads are very good quality and she said its the nicest one in her collection as she is really into her chakra bracelets. It was lovely packaged aswell in a high-quality gift box. The website order process was fast and easy and the bracelet was delivered the following day. I would definitely recommend this company and will be shopping for presents there again.
29 februari 2024
Antwoord van LIVLOKO LONDON
Hello Kingmort! We are very greatful for your feedback and that your partner liked her bracelet. We hope she will be able to enjoy wearing it for years to come! All of our items come with a 12 month no-hassel warranty with 24-48 hour replacement of the item so if there are an issues or if you have any questions just email us at support@livloko.com.Thank you! The LIVLOKO Team
Lovely scarve and customer service!
I had the privilege of purchasing the most luxurious and totally gorgeous scarve for a dear friend as a gift. it was beautifully packaged aswell. Livloko were absolutely fantastic and a real joy to chat with throughout the whole process. Their kindness and attention to detail was just fabulous. They looked after me so beautifully!! I so look forward to many more gorgeous purchases. Thankyou also for the beautiful surprise gift in beside the order. You are all just amazing !!
27 februari 2024
Antwoord van LIVLOKO LONDON
Hello Olu. We can see this is your 2nd order. Thank you! Our scarfs are made from high quaiity materials and we are glad you liked yours! All of our items come with a 12 month warranty so if there are an issues or if you have any questions just email us at support@livloko.com.Thank you! The LIVLOKO Team
I find this bracelet extremely…
I find this bracelet extremely comfortable as it came with a magnetic space link. well-made and designed product.
25 februari 2024
Antwoord van LIVLOKO LONDON
Hi Luke, thanks for your new order. We are glad the additional link to udjust the bracelet size has been helpful. All of our items come with a 12 month warranty so if there are an issues or if you have any questions just email us at support@livloko.com.Thank you! The LIVLOKO Team
Happy with my products
I could not be happier with my products. Quick service and delivery. It arrived in excellent condition, I’m thrilled with the quality and will definitely shop again in the future.
16 februari 2024
Antwoord van LIVLOKO LONDON
Hi Miss Ricafort, thank you for your kind comments. Most of our items are deivered within 1 day. All of our items come with a 12 month warranty so if there are an issues or if you have any questions just email us at support@livloko.com.Thank you! The LIVLOKO Team
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