We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Helping parents navigate the early days of childhood with calm, thoughtful products that actually help.
1021 E Lincolnway, 7342, 82001, Cheyenne, Verenigde Staten
3,3
11 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I never received the walker I ordered. They told me I needed to call USPS. I called USPS and they have no record of the tracking number that was given to me. I have requested refund several times. They just keep thanking me for my patient and to contact USPS. DO NOT BUY FROM THIS COMPANY.
Responsive customer service which is nice. Product works well. Its nice that it has a strap so you dont have to worry about baby rolling.
We got the Cradlepod and it honestly SAVED us! Best baby purchase we've made.
Antwoord van Livvewell
That is amazing! Super happy for you.
They were helpful with helping me out for my Refund processing.
Antwoord van Livvewell
Glad we could help :)
Quick response and everything ok! thanks
Antwoord van Livvewell
Glad we could help out :)
I ordered the cradlepod and the quality was poor. It was not expanding completely as shown on their online page even after 72 hours passed, out of the package. I emailed them for a full refund but the return address is somewhere in United Arab Emirates. When I searched the return address on google, it was an apartment. This was so sketchy. The shipping cost from Canada where I lived to United Arab Emirates is way expensive. I do not guarantee that my shipping cost will get refunded as well. This company is a scam. Only email and no phone number to call if anything like this happened.
Antwoord van Livvewell
Hi, there we will happily process your return and refund. Our team is dedicated to ensuring you get the service you would like. We have sent you an email with further instructions. :)
Do NOT buy from here.
Overpriced drop ship items. When I tried to get it cancelled they said they couldnt and I had to wait for it to be delivered to reach out. Took over a month to even come in. After they said to send it back and get a full refund I would have to pay for shipping back to a Dubai apartment complex. Absolutely disgusting how people get away with this shit from AI bots and fake reviews. Dont ever buy from these people as another news article stated some products are also health risks.
Antwoord van Livvewell
Hi there we would like to issue you a full refund immediately and we apologize for the poor experience. Please contact info@livvewell.com and we will sort this out for you.
Colis bien recu. Super service tres efficace
Antwoord van Livvewell
Amazing! Glad we could help. :)
Got my cradlepod last week! great quality, best customer service! I am very happy with my purchase. They are also very generous to offer me discounts. Thank you so much!
Antwoord van Livvewell
Super happy for you. Glad you liked it. :)
Please people don’t fall for this is a scam, they provide a fake tracking number
Antwoord van Livvewell
Hi there, could you please email info@livvewell.com and the team there will ensure your order is delivered. We apologize for the inconvenience this has caused you.
I ordered a Lullapal Goose online. When it arrived it was poor quality with a plastic mechanism. I charged the mechanism and it was faulty (it should perform a tapping action). I contacted Livvewell twice through the complaints page on their website and emailed them twice explaining that the item was faulty and asking how to get a refund. I have heard nothing back. Notwithstanding this I still receive their marketing email. I am disappointed by their customer service and am £46 out of pocket as well as having to pay for a replacement gift .
Livvewell have offered me a refund. Kindly process this and i will update my review
Antwoord van Livvewell
Hi Catherine we would like to assist you with the return and apologise for the service. We would like to provide you a replacement or return option.
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.
