Lloyds Bank Insurance Reviews 

8.788
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Having been treated with disinterest by another company who had provided insurance for us over two decades I shopped around. Lloyds were one of six companies approached. They listened and provided cle... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Got a renewal letter from my previous insurance company (Tesco) and it was more expensive than the current year. Looked on a comparison site and found that Lloyds Gold Level was nearly £200 cheaper. W... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lloyds Bank home insurance was very easy to set up. I got a quote well ahead of my renewal and it was kept for 3 months. There were no tricky questions and I feel confident I have bought a reliable in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

This is the first time I use Lloyds.Most of the things are acceptable but to decline cover for more than 60days away is really unhelpful. There should be a way that customers should be able to get cov... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmaatschappij
  2. Autoverzekering
  3. Bank
  4. Tussenpersoon voor levensverzekeringen
  5. Tussenpersoon voor woningverzekering

Over Lloyds Bank Insurance

Geschreven door het bedrijf

Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.

We're by your side, every step of the way.

🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

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4,7

Alle reviews

(8.788)

3.736 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Clear and convenient explanations

The way Lloyds Bank Insurance explains information is very convenient. Everything was clear and easy to understand, which made the whole process simple.

10 september 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Yoav,

We're so pleased to hear that you found the information clear and easy to understand. It's wonderful to know that this made the entire process simple for you.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Beoordeeld met 5 van de 5 sterren

Outstanding service.

I have used your partner Halifax Bank for years and their service was second to none. I am sure your service will be just as professional.

11 september 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hello Mr Moran.

We love to see feedback like yours - thanks for letting us know

Thanks for choosing us!

Jonathan

Lloyds Bank Insurance

Beoordeeld met 1 van de 5 sterren

It didn’t auto renew

It didn’t auto renew
Website useless.
No where to get help

11 september 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Good morning, David.

Thanks for taking the time to leave us this feedback.

I understand how frustrating this must have been and I'm sorry to hear the policy didn't renew.

I can see my colleagues have previously logged your dissatisfaction regarding this.

If you need help with anything, or would like to get in touch with us, head to help.lloyds.insuremotor.co.uk/help/s

Jonathan

Lloyds Bank Insurance

Beoordeeld met 5 van de 5 sterren

The ease with which I could organise…

The ease with which I could organise and action my response to the questions

16 september 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Ajit,

We're delighted to hear that you found it easy to organize and action your responses to the questions. Thank you for your positive feedback.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Beoordeeld met 5 van de 5 sterren

Quick efficient service

Quick efficient service

20 september 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Colin

Thank you for your review and positive feedback.

Regards
Jenny - Lloyds Pet Insurance

Beoordeeld met 5 van de 5 sterren

Home insurance

Lovely lady I spoke to who explained everything to me.

24 september 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Marie,

We are so happy to learn that our team member was helpful and provided you with a clear explanation. Thank you for sharing your positive experience.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Beoordeeld met 5 van de 5 sterren

Easy to renew and make changes online

24 september 2026
Review zonder uitnodiging
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hello

We're so pleased to hear that you found it easy to manage your policy and make updates online.

Thank you for your positive feedback!

Take care.

Richard.

Beoordeeld met 1 van de 5 sterren

Absolute joke. Lloyds bank. Needs to get into the real life

Absolute joke. Changed phone for gods sake. Logged on using user ID, password, identity code, grandmas birth certificate and Noahs Ark 2x2 and cant add my card to Apple pay but still managed to use it on the original phone. They are only manning phones 9-5 with 8hrs 55mins for lunch so cannot get through. Said they will send a code through the post FFS the post??? And if i need to eat within the next 4 weeks? I changed a phone???

23 september 2026
Review zonder uitnodiging
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Janette

I'm sorry to hear this and understand your frustration. This profile is for Lloyds Bank Insurance but if you would like to discuss the matter further you can call Lloyds Bank on 0345 300 0000 (or +44 1733 347 007 from abroad) so they can discuss your concerns.
If you'd prefer to make a complaint, please visit the complaints page by copying the following link into your web browser http://spr.ly/62041BGeOnF.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Beoordeeld met 5 van de 5 sterren

Your home insurance letter arrived out…

Your home insurance letter arrived out of the blue but just in time as I was about to renew my home insurance with AXA .I have been with AXA over 10 years but your renewal price was more competitive .

8 september 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi David,

We're so glad our home insurance letter arrived at such an opportune moment for you! It's wonderful to hear that our renewal price was more competitive, and we appreciate you choosing us after being with your previous provider for so long. Thank you for your positive feedback.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Beoordeeld met 4 van de 5 sterren

Inflation!

Competitive price.trusted brand.
I walk if you increase next years price by 50%

You have been warned

13 september 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Frank,

We appreciate your feedback and are glad you value our brand and competitive pricing. We understand your concern about potential price increases, we would always recommend that you give us a call when your renewal is due and we'll be able to review the price and the cover.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Beoordeeld met 1 van de 5 sterren

Bank app

Absolutely terrible experience. The app randomly stopped working on my new phone and only gave me the option to reset my memorable information. I reset it, and it still sends me straight back to the same screen. Tried calling customer service and waited 10 minutes without reaching a single human being. The issue remains completely unresolved. I’ll be switching banks as soon as possible. Avoid.

23 september 2026
Review zonder uitnodiging
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Daud,

I'm sorry to hear this and understand your frustration. This profile is for Lloyds Bank Insurance but if you would like to discuss the matter further you can call Lloyds Bank on 0345 300 0000 (or +44 1733 347 007 from abroad) so they can discuss your concerns.
If you'd prefer to make a complaint, please visit the complaints page by copying the following link into your web browser: http://spr.ly/62041BGeOnF.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Beoordeeld met 4 van de 5 sterren
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Lesley,
Hi,

We are so glad to hear that we could offer a policy to suit your needs.

Thank you for the feedback and hope you enjoy your day!

Kim
Lloyds Bank Insurance

Beoordeeld met 5 van de 5 sterren

Easy and straightforward

Easy and straightforward

22 september 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Jeremy,

We are so glad to hear that you find it easy to manage your policy details with us.

Thank you for the feedback and hope you enjoy your day!

Kim
Lloyds Bank Insurance

Beoordeeld met 5 van de 5 sterren
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Ann,

We're so glad to hear that you found our service helpful, especially since navigating phones can sometimes be a bit tricky. Your positive feedback is truly appreciated!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Beoordeeld met 5 van de 5 sterren

Easy to use and navigate plus good price

Easy to use and navigate plus good price

1 september 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Gary,

We are so glad to hear that you find it easy to manage your policy details with us.

It's great to hear that you were happy with your price too.

Thank you for the feedback and hope you enjoy your day!

Kim
Lloyds Bank Insurance

Beoordeeld met 5 van de 5 sterren

cheaper…

Quick and easy to arrange and cheaper than my last supplier

22 september 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Mike,

We're so pleased to hear that you found the process quick and easy, and that our pricing was more competitive than your previous supplier. Thank you for your positive feedback!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Beoordeeld met 5 van de 5 sterren

Professional and friendly staff

Professional and friendly staff. Helped me understand my options, good at explaining the process and steps.

7 september 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi PE,

We're so pleased to hear that our staff were professional and friendly. It's great to know that they helped you understand your options and explained the process clearly.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Beoordeeld met 5 van de 5 sterren

Excellent timing and good value offer

The algorithms and A1 appear to work very well because the incredably good insurance offer arrived in my mail box the day my insurance with another provided ended. After that it was very easy to finalize the details of the insurance. Well timed and very use of modern technology!

7 september 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Klaasje,

We are delighted to hear that our timely offer and efficient use of technology provided such a seamless experience for you. It's wonderful to know that our efforts to streamline the insurance process were so beneficial. Thank you for your kind words and positive feedback!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Beoordeeld met 5 van de 5 sterren

Very pleased with the renewal price of…

Very pleased with the renewal price of mu home insurance policy

22 september 2026
Review zonder uitnodiging
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi John,

We are so pleased to hear that you are happy with the renewal price of your home insurance policy. Thank you for sharing your positive feedback with us.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

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