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LMC Cars LTD  Reviews 

238
•
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I recently bought a Porsche Cayenne from LMC Cars and had a fantastic experience from start to finish. Jen was absolutely brilliant — friendly, professional, knowledgeable and made the whole proce... Toon meer

Beoordeeld met 5 van de 5 sterren

I never have good luck buying cars which is why I choose dealers over private sales. I got a Tesla M3 from LMC and the buying experience was superb thanks to William . Sadly the car developed a fe... Toon meer

Beoordeeld met 1 van de 5 sterren

Initially the staff were very helpful and pleasant during the viewing and purchase. Found a couple of minor issues on the journey home after collecting the car. LMC said they would fix them but over a... Toon meer

Beoordeeld met 5 van de 5 sterren

Worked with Mo the best you could get made the transaction very easy was always honest and upfront done everything he could do to get the best deal possible would recommend to use him very nice and... Toon meer

Bedrijfsgegevens

  1. Verkoper van tweedehands auto's
  2. ook in
  3. Autodealer

Geschreven door het bedrijf

LMC Cars, also trading as London Motor Company, is a family-run used car dealership in North Ockendon, Upminster, Essex, established in 1980. We hold close to 400 vehicles in stock including Tesla, BMW, Mercedes-Benz, Audi, Land Rover, Kia and Volkswagen — from first cars and family hatchbacks to prestige, performance, electric and hybrid models. Every vehicle is hand-picked and prepared to a consistent standard before it goes on sale, with electric vehicles receiving a battery health check as part of that preparation. We offer flexible finance packages, accept part exchanges, and provide nationwide delivery. We are FCA regulated (FRN: 668759). We know a car purchase doesn't always end at the forecourt. If something isn't right after you've bought, call us on 01708 863247 or email sales@lmc-cars.co.uk and ask to speak to a manager. We would rather hear about it directly and put it right. Visit us at White Post Farm, Ockendon Road, North Ockendon, Upminster RM14 3PP, or browse our current stock online.

LMC Cars

Geschreven door het bedrijf

The LMC Promise
At LMC Cars, we’re committed to delivering an exceptional experience from start to finish. Our promise to you: 🚗 Outstanding Customer Service – From your first enquiry to the moment you drive away, our friendly and knowledgeable team is here to support you every step of the way. 💷 Industry-Low Finance APRs – We work with trusted lenders to offer some of the lowest finance rates on the market, helping make your dream car more affordable. 🏆 Unbeatable Prices – We constantly price-check our vehicles to ensure you’re getting the best deal possible—without compromising on quality. We don’t just sell cars—we build lasting relationships. That’s the LMC difference.

Contactgegevens

LMC Cars ltd

Family Run Car Dealership with over 300 Cars

3,6

Gemiddeld

TrustScore 3.5 uit 5

238 reviews

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3,6

Alle reviews

(238)

73 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Purchase of a new car

Yusuf was amazing from the start of the process, he was friendly and answered all of my questions, nothing was too much trouble.

19 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mo is the one to see

Worked with Mo the best you could get made the transaction very easy was always honest and upfront done everything he could do to get the best deal possible would recommend to use him very nice and polite bloke I would be lost without him if he wasn't there 5*

Many thanks 😊

12 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give no stars I would

If I could give no stars I would.

I had phoned yesterday to book a test drive and was advised that I had to reserve the car as other enquiries were being made that morning.

I stupidly paid the deposit only to find the vehicle had failed its first ever MOT.

I was told this had been repaired but no paperwork has been provided, and they refuse to give me my refund, bearing in mind no work has been done and it was reserved for less than two hours.

I am extremely disappointed and will never recommend this place to anyone.

The salesman wasn’t very compassionate and didn’t care about me as a customer, which is just sad. Imagine one of your family members experienced this, I’m sure you would say it’s unfair if the roles were reversed. You’re a family run business, do better!

After reading your reply, this is not what was agreed on and no work has been done to reserve that vehicle. The vehicle was reserved for less than two hours and I felt that the salesperson kept avoiding giving a direct answer when I asked for evidence. He told me he could get the evidence to prove the repair was done.

DVLA also doesn’t have clear records on the vehicle and I had to do a full MOT history search.

If the problem is known, you should have requested the invoice from the previous owner.

This is just common sense.

The attitude was more about the sale and not looking after me as a customer or trying to be compassionate considering I explained the trouble I had with a previous vehicle purchased which was faulty and had to be returned to the dealer.

This is a flat out scam, getting money for doing no work, as two hours doesn’t stop someone else from buying the car.

Appalling. Disgraceful. You’re a family run business and judging by the reviews here, you’re doing the same to other people, so I don’t want to hear anymore excuses.

10 augustus 2026
Review zonder uitnodiging
Logo LMC Cars LTD

Antwoord van LMC Cars LTD

We are disappointed to read this review, as it does not accurately reflect what happened or the information that was explained to you.

Firstly, you were not forced or pressured into leaving a reservation deposit. You chose to reserve the vehicle after speaking with our salesperson, and it was clearly explained to you before payment that the reservation deposit was non-refundable. Once a vehicle is reserved, it is removed from sale and other customers are prevented from purchasing it.

Regarding the historic MOT failure, this MOT was carried out before the vehicle came into our ownership. We therefore would not have an invoice for repairs that were carried out by a previous owner or supplying dealer, as we did not carry out or pay for those repairs.

We explained this fully to you at the time.

More importantly, since arriving with us the vehicle has undergone our own 75-point inspection and is currently fault-free. We also explained that, before you collected the vehicle, we would arrange a fresh MOT specifically for you.

Our MOTs are carried out by an independent third-party MOT testing station, rather than by ourselves, and we explained that this would give you additional reassurance that the vehicle had been independently inspected and that there were no outstanding MOT-related faults.

I was personally present while our salesperson spoke with you. He spent considerable time answering your concerns, explaining the MOT history, the inspection carried out on the vehicle and the additional MOT we were prepared to arrange. From what I witnessed, he did everything he reasonably could to put your mind at ease, so we do not accept the suggestion that he “didn’t care” or lacked compassion simply because we could not agree to refund a payment which had been clearly explained as non-refundable before it was made.

We completely understand that after looking further into the vehicle's historic MOT record you decided you no longer wished to proceed. You are of course entitled to make that decision. However, changing your mind after reserving a vehicle does not change the reservation terms that were agreed beforehand.

As a family-run business, we take our reputation and customer service extremely seriously, which is precisely why we took the time to explain all of the above and even offered the additional reassurance of a fresh independent MOT.

We feel it is only fair that anyone reading this review has the full context.

Beoordeeld met 5 van de 5 sterren

Had an absolute 5-star experience…

Had an absolute 5-star experience buying my car from Paul! He was friendly, professional, and zero-pressure from start to finish. He made the whole process quick, transparent, and completely stress-free. I love my new car—thanks, Paul!

17 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't fall the Enamel Coat scam!

It's a cliche not to trust used car sellers but naively I believed that this does not apply to the large car supermarkets.
When I agreed to buy the £32,500 2 year old car the sales man Grayson assured us that they would touch up some stone chip marks and generally polish the car to near new showroom standard ready for when I would collect the car a few days later. At this point Grayson also upsold me an extra £500 to give the car a protective hydrophobic enamel coat to lock in the newly clean paintwork. However when I came to collect the car it was clear that the paint chips had not been addressed and the enamel coat was applied over the blemishes locking them in so they appeared now as unsightly black spots which cannot easily be addressed now without the expensive option of removing the enamel and completely repainting the affected panes. When I pointed out the issue the only thing I was offered was another enamel coat kit 'free of charge' presumably so I could further lock in the blemishes myself. I must have been in shock after my long 2 hour cross London journey to collect what i was expecting to be my dream car because for some reason I took the kit and tried to leave the car lot. Even that didn't go smoothly as it turned out the sat nav wasn't working either, so much for the 25 point check. The sales team guided me to do a software update which meant that the car became undrivable for a long period as it was too far from their wireless router and the car battery was almost dry so I was left immobile in the middle of their carpark for indeterminate time. The company would not take responsibility for the situation and when I was at the point of asking to reverse the sale and get a refund it was made clear that was no longer an option either. Eventually after several hours the udate completed and I was able to limp the car to the nearest charging station and made my way home and later still I had to get the sat navigation fixed by the original manufacture. LMC may be no worse than any other used car lot but I would recommend others to buy from a private seller as cheaper for no greater risk And if you do buy through them and they offer you the Enamel hydrophobic pitch tell them where to go!!

28 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had an excellent experience buying my car from London Motor Company. Yusuf was friendly, professional and extremely helpful throughout the whole process. He answered all my questions clearly, made everything straightforward and never made me feel pressured.

The customer service was outstanding, and I am very happy with my new car. I would highly recommend Yusuf and London Motor Company to anyone looking for a reliable vehicle and a smooth, stress-free buying experience.

26 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very bad experience

Arrived at the garage, car had not even been washed. Inside smelt like smoke, tires needed to be replace. Window was scratched. Damage to the rear of the vehicle. Nothing like the pictures advertised.

23 juli 2026
Review zonder uitnodiging

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