I opted for No Worry insurnace and things worked out well At the drop off they had to check my account as I added the extra insurance at the tie of pick up . Once I showed the documentation all things... Toon meer
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È la seconda volta che utilizzo il noleggio. Oltre al buon parco macchine a disposizione, ho trovato personale veloce e professionale. Ottima esperienza.
Bedrijf heeft geantwoord
Per mia esperienza personale posso assolutamente affermare che la sede Locauto di Ravenna con la quale ho interagito per noleggio autovettura è stata molto efficiente, precisa e disponibile fin da s... Toon meer
Bedrijf heeft geantwoord
Servizio impeccabile, vasta scelta di auto tutte in ottime condizioni, servizio clienti perfetto per ogni dubbio o problema gli operatori (soprattutto Gabriele nel mio caso) sono sempre disponibili. P... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Presso l'ufficio Locauto Rent di Ravenna in via Achille Grandi 27, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero 05441935638 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro. Locauto ti garantisce un noleggio affidabile con veicoli sottoposti a costante manutenzione e igienizzazione.
Contactgegevens
Via Achille Grandi 27, 48123, Ravenna, Emilia-Romagna, Italië
- +39 05441935638
Unisciti a MyLocauto Friends
4,3
Uitstekend
390 reviews
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Antwoord van Locauto Group - Ravenna
Grazie! Corro a portare i tuoi complimenti ai miei colleghi. A presto, Enrico
The agent at the Ravenna agency was…
The agent at the Ravenna agency was very dishonest and unprofessional. The agent did not provide me with any clear information regarding any extra charges or upgrade costs that I would have to pay. I was never properly informed about this additional amount before signing.
I also assure you that the agent informed me that once I returned the car in Milan, the difference would be refunded. Based on this information, I accepted the vehicle.
Furthermore, the vehicle was in a terrible condition and very dirty.
I already sent a complaint regarding this matter, but you did not even take the time to reply to my email.
11 mei 2026
Antwoord van Locauto Group - Ravenna
Dear Hicham,thank you for sharing your experience.We are sorry to hear that there was a misunderstanding in the communication. Transparency is our priority. We always review the rental agreement with every customer, and we are sorry if this time the communication was not entirely clear.
We would like to reassure you that our Customer Service team has already responded to your broker. We hope you will give us another opportunity to earn back your trust.Elisa
Antwoord van Locauto Group - Ravenna
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Antwoord van Locauto Group - Ravenna
Grazie, ci portiamo a casa i tuoi complimenti! Al prossimo noleggio, Antonella
The location had been moved
The location had been moved. A taxi dropped off 5 of us. After finally finding and seeing the paper with the new address. I walked to a gas station. They helped me to get a cab. But the cab didn’t come. He called the rental office and they came and drove me to new location. They were so accommodating, I didn’t have my passport, international drivers license and they said they trusted me. Phew. I drove and got my crew. And we were off in about an hour total.
12 mei 2026
Antwoord van Locauto Group - Ravenna
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
LocautoRavenna is great!
We had a stressful booking process and arrived into Ravenna with trepidation. Arriving into Ravenna to pick up car - Marco (I hope that’s correct) at the counter was fabulous and eased a lot of tension! The car itself was great (fiat panda). Drop off in Bari was easy ONCE we found it! Communication from Locauto/enterprise could be a lot better - the office is behind a boom gate so there is nowhere to drop car off so we just stopped in the road near the train station. They could have advised major roadworks near them and provided better drop off instructions. Regarding booking - make sure it is exact. We had an issue with bookin.com reservation and they wouldn’t amend it and it is a shame it can’t be done at counter upon pick up of car. I suppose this is the issue booking things internationally. Again - our experience was made all the better by the staff in Ravenna!! Thankyou!!
10 mei 2026
Antwoord van Locauto Group - Ravenna
Dear Kelly,thank you so much for taking the time to share your experience with us.We are absolutely delighted to hear that our team was able to provide such a warm welcome. It is our goal to make the start of every rental as smooth as possible, and we are very happy that they could help ease the tension and turn your journey into a positive one. We will be sure to share your kind words with the Ravenna team!We sincerely apologize for the stress caused during the return of the vehicle.We truly value your feedback, as it helps us identify where we can do better. We are already taking steps to improve our staff's communication and the instructions provided at the beginning of the rental.We understand your frustration concerning the modification of your reservation. Unfortunately, when booking through a third-party intermediary like Booking.com, our desk agents are often restricted from making direct changes due to the specific terms and conditions of that platform.Thank you again for choosing Locauto and we hope to have the chance to offer you a completely seamless experience in the near future!Elisa
Antwoord van Locauto Group - Ravenna
Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo
Antwoord van Locauto Group - Ravenna
Grazie, ci portiamo a casa i tuoi complimenti! Al prossimo noleggio, Antonella
Servizio economico
23 april 2026
Antwoord van Locauto Group - Ravenna
Grazie! Non vediamo l'ora di riaverti a bordo! A presto, Gaia
Antwoord van Locauto Group - Ravenna
Grazie! Felici di esserci meritati cinque stelle. A presto, Enrico
Ottima direi
12 april 2026
Antwoord van Locauto Group - Ravenna
Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo
Cortesia ottimo servizio auto top…
Cortesia ottimo servizio auto top responsabile a Ravenna cordiale e disponibile
1 april 2026
Antwoord van Locauto Group - Ravenna
Grazie! Felici di sapere che la tua esperienza è stata da cinque stelle! Alla prossima, Angelo
velocita di consegna e ritiro auto .
31 maart 2026
Antwoord van Locauto Group - Ravenna
Grazie, sentirti così entusiasta ci rende davvero felici! Al prossimo noleggio, Fausto
Tutto molto bene
27 maart 2026
Antwoord van Locauto Group - Ravenna
Grazie! Siamo felici di sapere che hai trascorso un buon viaggio con Locauto. Speriamo di rivederti presto, Erika
personale gentilissimo e disponobile
24 maart 2026
Antwoord van Locauto Group - Ravenna
Grazie! Siamo felici di esserti piaciuti e intendiamo continuare a farlo! Al prossimo noleggio, Davide
Tutto ottimo auto pulita niente da…
Tutto ottimo auto pulita niente da eccepire.tornero sicuramente
24 maart 2026
Antwoord van Locauto Group - Ravenna
Grazie! Non vediamo l'ora di riaverti a bordo! A presto, Gaia
tutto bene
tutto perfetto, auto nuova, pulita e in ordine
Facile e veloce sia il ritiro che la riconsegna
24 maart 2026
Antwoord van Locauto Group - Ravenna
Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo
Antwoord van Locauto Group - Ravenna
Grazie! Corro a portare i tuoi complimenti ai miei colleghi. A presto, Enrico
Antwoord van Locauto Group - Ravenna
Grazie Michele, al prossimo noleggio!
Davide
Cordialità dell'operatore.
13 maart 2026
Antwoord van Locauto Group - Ravenna
Grazie! È anche attraverso queste belle recensioni che cresciamo ogni giorno! A presto, Enrico
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